43-inch LCD TV with satellite channels, TV

Reviews of Courtyard by Marriott Xi'an North

4 out of 5
Courtyard by Marriott Xi'an North
No 37 2nd FengCheng Road, Economic, and Technological Development Area, Xi'an, Shaanxi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vey nice hotel with excellent staff. A little outside Xi’An’s main attractions.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Jian Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent! Not what I expected for Courtyard Marriott. Yes to any Marriott, but not Courtyard. I would definitely return to this property when I come back to Xi'an China. BEAUTIFUL! However, and I know this is a family oriented property, dining area was a bit to be desired, as it was late in the evening and my husband and I was tired from touring. We wanted a nice quiet place to eat and the dining room was not.... a bit pricey as well. We ended up purchasing sandwiches from the grocery store connected to this building. Other than that this place is EXCELLENT
Stayed 2 nights in Sep 2019

10/10 Excellent

Qian Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Lis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with spacious and clean rooms. Loved the hotel’s aesthetics, decor and ambiance. Gym was large and clean. Spa was really nice as well. Best part is that’s it’s connected to a very cool bookstore!
Stayed 14 nights in Mar 2019

10/10 Excellent

Shaoying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Super helpful staff. Unfortunately the business ctr they have is not well equipped. I was unable to print using a USB.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Opened in March 2018. Beautifully maintained and serviced. Lots of options for breakfast buffet. Would highly recommend to anyone visiting Xi’an. Approximately 10-15 min walk to metro and right next to a shopping mall/library will several good food options. They forgot to clean our room one day, but promptly cleaned it after this was brought to their attention.
Stayed 4 nights in Mar 2019
Response from Zoe on 2 Apr 2019
Dear Guest, Thank you for staying at Courtyard by Marriott Xi'an North! It' s our honor to hear that you have enjoyed staying with us and we will share your comments with our team and to make sure we continuously provide a truly refreshing experience. And also we have feedback your opinion to the related department at the first time, and will do our best to improve our services. We look forward to welcoming you back in the near future with more renewing experiences! Best Regards

10/10 Excellent

Frequent, Dallas, tx

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , quite , and comfortable ..staff very friendly.
Stayed 3 nights in Feb 2019
Response from Zoe on 2 Apr 2019
Dear Guest, Thank you for staying at Courtyard by Marriott Xi'an North! We are very glad to hear that you have enjoyed staying with us and we will share your comments with our team and to make sure we continuously provide a truly refreshing experience. We look forward to welcoming you back in the near future with more renewing experiences! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Zoe on 2 Apr 2019
Dear Guest, Thank you for staying at Courtyard by Marriott Xi'an North! We are very glad to hear that you have enjoyed staying with us and we will share your comments with our team and to make sure we continuously provide a truly refreshing experience. We look forward to welcoming you back in the near future with more renewing experiences! Best Regards

10/10 Excellent

JS, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice and comfortable.. clean and modern rooms .
Stayed 4 nights in Nov 2018
Response from zoe on 19 Nov 2018
Dear Guest, Thank you for staying at Courtyard by Marriott Xi'an North! We are very glad to hear that you have enjoyed staying with us and we will share your comments with our team and to make sure we continuously provide a truly refreshing experience. We look forward to welcoming you back in the near future with more renewing experiences! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in this hotel for 1 night. It was just opened in Feb 2018, the facilities and staffs are all great. It's probably the only 4 star hotel close to North Xi'an high-speed train station, about 7 km (20-30 minutes by taxi), which also means far away from other attractions in Xi'an city.
Stayed 1 night in Oct 2018
Response from Zoe on 19 Oct 2018
Dear Guest, Thank you for staying at Courtyard by Marriott Xi'an North! We are very glad to hear that you have enjoyed staying with us and we will share your comments with our team and to make sure we continuously provide a truly refreshing experience. We look forward to welcoming you back in the near future with more renewing experiences! Best Regards

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort
Would be perfect with service
Clean room comfy bed and good WiFi. A distance from key sights and nearest subway station. Concierge not helpful in getting a cab or a shuttle service to subway station available. Tough walking ~2km in the rain
Stayed 2 nights in Sep 2018
Response from Marcom Manager on 25 Sept 2018
Dear Guest, Thank you for taking the time to share your experience with us. We have feedback your opinion to the concierge at the first time, and will do our best to improve our services. We look forward to welcoming you back in the near future with more renewing experiences! Best Regards

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Jennifer, Beijing China (via Canada)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from the maddening crowd - Peaceful
This hotel was AMAZING! The staff were well trained and actually listened to my requests when checking in. After a long week of noise, I was changed to a floor with fewer people and no tour groups. Most staff spoke some level of English. Food was fantastic. It was a great weeknd of relaxation. Now it is far away from hte tourist sites, buttaxis are always avaible if need be.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, helpful staff
Well designed and enjoyable hotel. Very helpful staff. The hotel is a ways from the bell tower area of the old town, but connected by metro (a 15 minute walk from the hotel).
Stayed 3 nights in Apr 2018

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, excelllent Food, service. Strongt regommended!
Stayed 2 nights in Nov 2023

8/10 Good

Hei see

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋は綺麗だが、不満足
部屋は綺麗だが、浴室が写真と異なる。浴槽に入りたかったのに、浴槽はない、シャワーはトイレ、洗面所と一体型で不便。
Stayed 3 nights in Aug 2020

10/10 Excellent

seejay, tokyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
北駅からタクシーで約15分、渋滞ない場合で、夜景が良かったです。窓がおおきので十分夜景の満喫できる。
Stayed 1 night in Jan 2020

10/10 Excellent

Chi Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很乾淨也舒適,只是附近沒什麼地方吃飯
房間內
酒店附近
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

YG, 札幌

Liked: Cleanliness, staff & service, property conditions & facilities
非常に満足しました。 また、利用したいと思います。
Stayed 3 nights in Jun 2019

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Zoe on 2 Apr 2019
Dear Guest, Thank you for staying at Courtyard by Marriott Xi'an North! We are very glad to hear that you have enjoyed staying with us and we will share your comments with our team and to make sure we continuously provide a truly refreshing experience. We look forward to welcoming you back in the near future with more renewing experiences! Best Regards

10/10 Excellent

宇萱

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from M on 11 Nov 2018
Dear Guest, We apologize for your uncomfortable experience during your stay, please contact us with your feedback or opinion, and we will do our best to improve our services and facilities at the first time, our number is 029-81128899

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋은 숙박시설 하지만 애매한 위치로 관광시 동선이 좋지 않음
만든지 얼마 되지 않아 시설은 매우 청결하고 고급스럽습니다. 조식은 다양한 메뉴가 있어 취향별로 먹기 가 좋습니다. 영어가 가능하지만 의사소통이 조금 불편하여 짧은 중국어로 소통을 하였습니다. 1층에 있는 컨시어지 서비스는 전문성이 떨어져 주변 관광하기는 매우 불편하고 가격이 비싼 택시 서비스를 권유하였습니다. 위치가 애매하여 지하철과 버스정류장이 멀어 대중교통이용시 많이 걸어야합니다. 또한 주변에 편의점 쇼핑센터도 멀어 시간과 에너지가 많이 들어갔습니다. 전체 비용을 이미 지불하였지만 체크아웃시에 중복으로 청구하려 하여 기분이 별로 좋지 않았습니다. 차량이동이 편하고 이동이 적은 업무용으로 가기는 추천하지만 배낭여행으로는 불편한 점이 많은 곳입니다.
Stayed 3 nights in Sep 2018
Response from marcom manager on 29 Sept 2018
고객님께, 안녕하십니까? 코트야드 메리어트 시안에서 인사드립니다. 고객님의 귀한 시간을 내어 진심어린 의견을 공유하여 주신점 감사드립니다. 고객님께서 주신 의견을 해당 부서에 전달하였으며. 고객님의 의견을 적극 반영해 더욱 발전하는 코트야드 되도록 노력하겠습니다. 다시 고객님을 코트야드에서 뵐 수 있기를 바라며. 고객님의 기대에 부응하는 최선의 서비스로 모실 것을 약속 드립니다. 감사합니다. 尊敬的客人,您好! 得知您未能在此拥有愉悦的入住体验,我们深表歉意。 感谢您对我们礼宾员工专业性和退房过程的意见反馈,我们已反馈至相关部门并跟进相关改善工作。 每一位踏入酒店的客人,都是我们珍惜的贵宾。 真诚期待您的再次光临,与我们共同见证酒店的提高!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
所有員工都非常熱心,服務都按他們的方法解決~ 其中有幾次我們出行沒有的士,他們會幫忙用自己手機安排叫車。 Checkin 的時候出現問題,酒店告知不含早餐,但他們最后都幫忙解決。 很感謝員工在住宿上的所有貼心幫忙。 但他們的服務是出於自發的,萬怡是國際品牌,應有基本的服務質素及訓練,而不是每一件事都需要員工特別處理,雖然每件事都能解決,但感覺不是國際酒店而是貼心民宿。
Stayed 4 nights in Mar 2018
Response from Zoe on 16 Aug 2018
尊敬的客人,您好!感谢您抽出宝贵的时间与我们分享您的住店体验,很高兴您对我们的团队作出认可。 西安蓝海风万怡酒店旨在为您提供超凡舒畅的旅行新体验。 真诚期待您的再次光临。