Citadines Xingqing Palace Xi'an

Property class: 4.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
A marina, a rooftop terrace and an arcade/games room are just a few of the amenities provided at Citadines Xingqing Palace Xi'an. The on-site restaurant, Alccino, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a gym.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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About the area

Located in Beilin, a neighbourhood in Xi'an, Citadines Xingqing Palace Xi'an is in the entertainment district and near a train station. Xi'an Bell Tower and TangBo Art Museum are cultural highlights, and some of the area's landmarks include Xingqing Palace Park and Xi'an City Walls. Travelling with kids? Consider Xi'an Yatong Mengguo Amusement Park, or check out an event or a game at Jiaodaruisun Stadium. Visit our Xi'an travel guide
Map
No.159 Xingqing Road,Beilin District, Xi'an, Shaanxi, 710049

What's nearby

  • A traditional Chinese pavilion with ornate roofs, situated by a body of water with a bridge in the background.
    Xi'an Jiaotong University
    1 min walk - 0.1 km
  • A traditional Chinese gate with a large archway, a green-roofed building, and modern vehicles on the road.
    Xi'an Bell Tower
    5 min drive - 5.3 km
  • Xingqing Lake
    7 min walk - 0.7 km
  • Xi'an Yatong Mengguo Amusement Park
    14 min walk - 1.2 km
  • Xingqing Palace Park
    19 min walk - 1.7 km

Getting around

  • Tiyuchang Station
    6 min drive
  • Xi'an East Station
    13 min drive
  • Xi'an (XIY-Xianyang Intl.)
    44 min drive

Restaurants

  • KFC
    14 min walk
  • 外婆印象
    9 min walk
  • 西安饭庄 | Xi'an Restaurant
    11 min walk
  • SUBWAY 赛百味
    4 min walk
  • 百富烤霸 Best Food
    6 min walk

About this property

Citadines Xingqing Palace Xi'an

  • Luxury family-friendly hotel in the business district
  • Take advantage of a marina, a rooftop terrace and an arcade/games room at Citadines Xingqing Palace Xi'an. The on-site restaurant, Alccino, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a gym.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Babysitting (surcharge), a porter/bellboy and a lift
  • Room features
  • All 138 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with deep-soaking baths and hairdryers
    • 37-inch LCD TVs with satellite channels and DVD players
    • Separate sitting areas, kitchenettes and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 58 for adults and CNY 29 for children
  • A restaurant

Restaurants on site

  • Alccino

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Marina
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 16 floors
  • Built in 2011
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120 per stay.

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 29 for children
  • Airport shuttle fee: CNY 280 per person (one-way)
  • Rollaway bed fee: CNY 120 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property is professionally cleaned

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Citadines Xingqing Palace Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Xingqing Palace Xi'an?

Self-parking is free at this property.

What time is check-in at Citadines Xingqing Palace Xi'an?

Check-in start time: noon; check-in end time: 6:00 AM.

What time is check-out at Citadines Xingqing Palace Xi'an?

Checkout is at noon.

Does Citadines Xingqing Palace Xi'an provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 280 per person applies.

Where is Citadines Xingqing Palace Xi'an located?

This family-friendly Xi'an hotel is located in the historical district, within a 10-minute walk of Xi'an Jiaotong University and Xingqing Lake. Xi'an Yatong Mengguo Amusement Park and Xingqing Palace Park are also within 1 mile (2 km).

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Reviews

Citadines Xingqing Palace Xi'an Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 38 out of 100 reviews
Rating 8 - Good. 48 out of 100 reviews
Rating 6 - Okay. 11 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Not in city centre but is fairly convenient to get taxi (about 20rmb) to Xian train station and city centre. Leave an hour journey by taxi if need to go to the airport. Super convenient to access to supermarket, KFC, bubble tea and other eateries as is just next to the service apartments
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

服務專業度不佳

櫃台接待人員專業度差，住宿天數等基本資料也不清楚。 退房時櫃檯人員也告知無法協助呼叫計程車，還好大廳其他人員最後願意協助。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Convenient and comfortable

Though a bit dated the place looked clean and tidy, and as it was apartment style (including kitchen) also very convenient. Bed was very comfortable. Very convenient if you are visiting Jiaotong University.
Stayed 9 nights in Oct 2019
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
所謂的酒店公寓??? 與前幾次訂房的酒店公寓差距太大,廚房,客廳,臥室....全都在一個房內?? 是我訂錯,還是看錯了呢???
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cocina completa en la habitación, escritorio con internet fibra, seguridad de acceso y con todos los servicios de restauración, compras y demás alrededor.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
非常に満足できます。 清潔で、必要なものも揃っています。
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Staff friendly. Convenient to take public transportation.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比极高
Stayed 5 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

靠近西安交通大學最優質的酒店

孩子就讀西安交通大學，每次來西安都會入住馨樂庭。這次入住的是單臥室豪華套房，三人入住，加一張折疊床，睡得很舒適。乾淨、交通便利，尤其有客廳和小廚房、洗烘衣機，有家的感覺。
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel and convenient location

Two night stay for a visit to Xian Jiaotong University, which is just a short 5 minute walks away from the hotel. To be honest I had not heard before of the "Citadines" properties, and my expectations for the stay were low ... How wrong was that! Check-in was very smooth and efficient, despite the usual paperwork required for foreigner- registration in Chinese hotels. The room was on a high floor with clean windows so that I enjoy the view, and the furnishings modern and comfortable. For just a 2 night stay I did not use any of the kitchen facilities, but it was nevertheless well equipped and I could easily imagine using this place for a longer stay if ever needed. Wifi was fast and east to connect to. Breakfast on the 6th floor was also a pleasant surprise - good coffee, cooked to order egg station, good selection of both western and Chinese food items, and friendly helpful staff. No question that this will be my first choice on any return trip to this area.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was good for business trip. I can recommend other business person. On the other hand, there is only few people who speak / hear English well. So, it needs to prepare translation system from your language to Chinese when someone will reserve this hotel.
Stayed 3 nights in Apr 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Comida muy mala. Atención mala
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ตำแหน่งของโรงแรมดีเยี่ยม ใกล้ห้างซูเปอร์มาร์เก๊ต และร้านอาหารอร่อยๆมาก
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

가격대비 무난한 숙소

조식이 다양하진 않지만 가격에 비해선 적당하고. 방크기도 혼자쓰기엔 충분히 컸음. 휘트니스는 이용객이 적어서 쓸만했고, 인근 가게는 영어를 사용할줄 모름. 프론트는 영어를 유창하게 하는 직원과 그렇지 않은 직원이 같이 있는 것 같았고. 전반적으로 가격대비 무난함. 위치는 알다시피 시안교통대 인접함
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to XJTU; the room is clean; to subway station about 10min.
Stayed 9 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通位置便利 旁邊吃的東西也多 很方便

環境舒適乾淨 有家的感覺
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Comfortable hotel and recommend travelers to stay here in Xian.
Stayed 5 nights in Nov 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

an apartment

Great Housekeeping. Receptionists are lacking service knowledge.
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean rooms. Decent location and friendly staff.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you are looking...

for a wonderful, central, and clean accommodation in Xi'an. Here it is!
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel is conveniently located, not far from a number of local attractions, including city wall. The staff was very friendly and helpful, but speaks very limited English. The breakfast was good. The room we stayed had a small kitchen, with all main appliances. The room and hotel in general is clean. The WiFi was slow. The hotel was not expensive, and our view is good for money.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Really nice hotel, I had two bedrooms two bath apartment, it was very clean and comfortable apartment. But I think the Expedia site was misleading. There are two same brand name hotels in Xi’an, one is in center city, one I stayed at 15 minuets away from the central city which is quite and less crowded from tourists. Expedia used the center city site characters to advertise the remote one, or at east didn’t specify the total information is based on the one in center city. When I chose my hotel in Xi’an, I was thinking close to center city, which close to lots of tourists sites. So based on the information Expedia provided, I booked the hotel I thought was in center city. ¥16-18 cheap taxi ride to center city was not too bad, I stayed a less crowded and quieter area which close to a University .
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

終於到西安了

賓至如歸，前臺人也挺好的。
Stayed 7 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good location,

Even though it was not in the city,subway and bus are close by and Vanguard grocery is next door. The laundry facility is very handy,so is the exercise room. But the bed can be more comfy.
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

滞在型の便利なホテル

キッチンがついているのが何かと助かります。食器類や鍋なども豊富に備わってます。電子レンジも。 すぐ近くにコンビニやサブウェイ、ケンタッキーなどがあり便利。果物などを売ってる屋台もあります。 また歩ける距離に大きな公園があって散歩におすすめです。ここに阿倍仲麻呂の記念碑があります。 部屋は綺麗でタオルも清潔感がありました。 バスタブが少し小さいのが唯一惜しいと思った点です。
Stayed 3 nights in Dec 2017