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"Clean comfy room, will stay here again"

"Staff were all friendly and helpful and felt they were able to speak to you without being hurried. Breakfast was excellent and the one evening meal we had was too."

"First time at an Ibis and I was impressed. It is a new property which is always a good start, staff very helpful and friendly, quick check in, very comfortable bed, clean room and well appointed. The manager was also very accomodating as I needed to change room to include a sofa bed and was so helpful."

"Lovely breakfast comfortable bed but room easily gets hot when the sun shines in .Needs air con in all rooms .We stayed in the past & it was hot then"

"Everything was absolutely perfect! Parking was super easy and breakfast was delicious. Would definitely recommend to stay at this property again.😁"

"Derby Mickleover Hotel has wonderful friendly, helpful and professional staff who offer a warm welcome and constant, friendly enthusiasm to enable one's stay to be a good experience. However their refreshing professionalism and warm manner, is marred by a hotel that has seen grander times. Everywhere, the hotel is looking a bit tired and is in definite need of some investment to its interior and facilities. I have stayed here frequently due to its location, convenience and lovely staff but these professionals deserve a hotel that is current in its fresh interiors and facilities. I have had to call for house keeping or maintenance to assist in rooms I have been booked into, due to malfunctioning facilities or because I have found unacceptable large areas of black mould growing on bathroom ceilings for example. I have stayed in a lot of this hotel's rooms and in all price ranges. It is disappointing to see and stay at such a hotel with enormous potential; when a lick of fresh paint or replacement of tired facilities or a more rigorous upkeep of rooms with investment, enabling staff to not only perform day to day house keeping but more deep cleaning. Proper investment to provide updating and thorough maintenance of the wider hotel picture and infrastructure, would once again allow this hotel to shine as a luxury hotel if character. Come on Best Western! "

"The staff worked very hard in every way. The hotel itself, probably due to age, needs attention re decor and sash windows which are draughty. I felt there were building restrictions making things difficult for updating. Dinner choices were excellent. "

"Lovely friendly staff. Great breakfast"

"I would like to thank all staff for a wonderful overnight stay at the Blue jay, i would especially like thank Caz and Andy for their warm, friendly and helpful service and look forward to staying with you again, with best wishes Don."