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Reviews of Hampton Inn & Suites Deptford

2.5 out of 5
Hampton Inn & Suites Deptford
1253 Hurffville Road, Woodbury, NJ

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 542 reviews" "
Rating 8 - Good. 117 out of 542 reviews" "
Rating 6 - Okay. 61 out of 542 reviews" "
Rating 4 - Poor. 35 out of 542 reviews" "
Rating 2 - Terrible. 42 out of 542 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carlesha

Disliked: Property conditions & facilities
I lost my wallet and didn't have my ID and was double charged for a room.
Stayed 1 night in May 2024

6/10 Okay

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
During our 3 night stay we didn’t have a complete set of towels. They seemed to be low or short of items as we needed them. The staff was very nice and the building was kept up. But compared to the Hampden Inn at the Philadelphia this place was paradise !
Stayed 3 nights in May 2024

8/10 Good

Walt, Rio Verde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great for my week long trip needs. Nice not having to go out everyday. Door to room was hard to lock. Had to pull it closed a few times to get the lock to engage. Nice hotel, and will book again in September.
Stayed 7 nights in May 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and roomy. The young lady at the front desk was very friendly and cooperative.
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 1 night in May 2024

8/10 Good

Mark, Bellmawr

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Jacqueline

Business traveller
Disliked: Amenities
Breakfast was underwhelming. Could use more products in the bathroom.
Stayed 1 night in Apr 2024

8/10 Good

Felicia

Stayed 1 night in Apr 2024

2/10 Terrible

Adam

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to file a dispute and grievance against this hotel location. I was assigned three horrible rooms that were dirty. When I spoke with the hotel staff, they were rude and unaccommodating. I tried to speak with the general manager of the hotel, and it appears to me that he did not have the time of day to be able to contact me, I feel disrespected and let down by the lack of quality and the lack of service at this location
Stayed 2 nights in Apr 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Derrick

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed four nites with my brother, room was not cleaned the entire stay. Had to ask for clean towels. Breakfast was ok, but they had no muffins or Danish for breakfast. Two nites had trouble sleeping due to the room next door playing loud music & talking loud at 2am. Called the front desk but they started back with the noise. Area had plenty of dining options.
Stayed 4 nights in Apr 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly, Trumbull

Travelled with family
Clean and very accommodating
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be better
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍😎 Hampton is my go to nationwide, consistant
Stayed 1 night in Mar 2024

6/10 Okay

Agustin

Stayed 1 night in Mar 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Kache

Travelled with group
Disliked: Staff & service
When we arrived there was no trash can in our room. We went to the pool and it had a very strong harsh chemical smell mixed with chlorine so we couldn’t even enjoy the pool. Then the towels at the pool were the size of dish towels. At the end of the night we called and asked the front desk for more towels and they told us that they didn’t have anymore towels to give out. So we went home to get towels to bring back to the hotel. Why am I paying over $100 for a hotel when I have to go home and get towels ?
Stayed 1 night in Feb 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024

8/10 Good

Shyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations only downside is side door wouldn't allow you to enter with keycard all week. Had to use the front entrance every time.
Stayed 5 nights in Jan 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged a $250.00 fee because i left a box a pizza and crumb cake in my floor!? The staff is super rude there the manager is just as horrible as the staff! I will never book here again!
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hamptons are good hotels as you would expect from Hilton. However the cleaning staff started pounding and yes I mean pounding on doors at 9:30 to be sure you were awake. I am sure it was on the order of the management and NOT what I have experienced at other Hamptons or Hiltons. Pretty crappy.
Stayed 1 night in Dec 2023

10/10 Excellent

Dwight

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hospitality was great
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Teresa

Stayed 1 night in Dec 2023

6/10 Okay

Joseph

Stayed 1 night in Dec 2023

10/10 Excellent

Annemarie

Stayed 1 night in Dec 2023

8/10 Good

Ryan

Liked: Staff & service, room comfort
Solo Stay
I was pleasantly surpised at the size of the room and the overall cleaniness of the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Nel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rickie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like having to pay for parking. There was no security for the parking lot, so why do I have to pay?
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023

10/10 Excellent

Lacey

Travelled with family and small children
Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pace and bathroom very nice
Stayed 1 night in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Now charging $15 to park in the suburbs.
I have stated here several times and have always found the service friendly and the hotel to be very comfortable...however they now charges $15 dollars for parking..this hotel is in the suburbs with a giant parking lot...This location has lost me as a customer as there are many other choices in the area that do not feel the need to extort their customers..
Stayed 1 night in Dec 2023

6/10 Okay

JOSEPH

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
More stars if.
Room 431 was missing the dark shade on the bedside window, too bright, no true privacy. Only one handtowel provided, shower\toilet room light did not work. How was that area cleaned? Yet room and property were clean and otherwise well appointed.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leah, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
I used the app to check in and was assigned my room. I tried to use the digital key but that didn’t work. When I arrived, all I did was go to the front desk and just pick up my room key. As for the area, there are plenty of dining and shopping options available.
Stayed 1 night in Nov 2023

6/10 Okay

Nora

Liked: Cleanliness
Property was clean, which is most important to me. However, I was asked if I had a car and charged $15 for parking. This was NOT in the description when I choose this hotel. The front desk didn't even ask for a discription of my car after taking my money,. I felt sucker punched.
Stayed 1 night in Nov 2023

10/10 Excellent

Jesse

Travelled with family and small children
The staff was amazing , especially Ariana. All around an amazing break and was leaps and bounds better than any other lodging I’ve had.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice and clean. It had a very nice breakfast area with good food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Amenities
It was homey, comfortable surroundings inside and out. The bed was so comfortable. We especially like the bedding. Covers were warm yet light weight. Would consider returning if we are ever in the area.
Stayed 1 night in Oct 2023

8/10 Good

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only one set of towels provided for 2 night stay. Should not have to request additional or bed service on multi night stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Icyss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every minute of my stay

6/10 Okay

Sherrie

Business traveller
Liked: Property conditions & facilities, room comfort
Average Hotel
Mirrors and surfaces in the room were not clean.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Checked someone into my room. Trouble with the key. Hair in the bed. Clumps of hair in hallway and finger nails.
Stayed 1 night in Oct 2023

2/10 Terrible

Diego

Disliked: Property conditions & facilities
Poor breakfast, no gluten free option and very simple for the value
Stayed 1 night in Oct 2023