you could tell it’s either under new management or remodeling or something. Most of the spaces were like ghost towns. The ladies bedroom by the grand ballroom was smelly either old or just a bad odor. I just attended a VFW event this past weekend, February 2 &3. Two positive things, the housekeeping smiled and You could tell they are doing their job well because my room was clean and neat. The young lady that checked me in on February 2 was on it. She had a few late check-ins She was fast. Great customer service. Both her and the lady the next day we’re doing the best they can, with the over 100 attendees for this Veteran organization event. I was wondering where Management was no management in site besides them texting and waiting always for an answer. Maybe make one of the managers if not even one assistant or any manager can be present Such a nice big hotel. It’s lacking staff and lighting and I hope it could be saved. It’s a big area with lots of potential.