Search Family-Friendly Hotels in Winterberg

"Really enjoyed the styling of the hotel. The swimming pool and restaurant was amazing."

"The check in was terrible. The absolute definition of not to be customer oriented right from the get go. The person at the reception was rude and was very argumentative about the check in time after I proofed her wrong and she diverted to impose to sign the reservation……horrible bad! The next surprise was that we had to get our luggage back in to the car and had to drive to an offsite location/biopsy not as advertised. We had to go 2 floors up to enter the two rooms we booked. To me I don’t...

"The location was excellent. There are several little hiking trails you can follow right from the resort. It is also an easy walk into town. "

"I stayed at this hotel just for a weekend in February. Whole area in Winterberg was very crowded for ski holiday and there's no parking space available at the hotel. I had to hunt for a parking space for more than one hour. I was charged for a hotel fee when I checked in. Then, I realised that I had already paid it to Hotels.com. After my claim, hotel admitted that I was double charged and they said they will refund. However, I still haven't got refund, questions sent by e-mail were ignored,...

"Ondanks dat we bij boeking reeds betaald hadden met Mastercard, werd ons bij aankomst nogmaals de huurprijs in cash geëist. Eerst weigerden ze hiervoor zelfs een ontvangstbewijs te geven. We hebben pas na herhaald en koppig aandringen dit ontvangstbewijs gekregen. Dit wekt wantrouwen. Hopelijk wordt de huurprijs geen tweede maal van onze Mastercard gedebiteerd. Bijkomende kosten zoals beddengoed, handdoeken, toeristentaks etc moest ter plaatse en in cash betaald worden. We zijn 2018 en niet...

"We have stayed in Dorint hotels many times. This hotel has had a number of upgrades to the Rooms, Reception area and Restaurants. The hotel was very quiet when we stayed and felt a little soulless, but overall service was good, rooms were clean and had a very comfortable stay. "

"Great service, really friendly staff at reception. Our floor was being renovated so it looked a bit messy, and the cleaner came in the room about 10 am when we were still there getting dressed up.... but apart from that really good hotel! also nice area to go on walks and hikes."

"Lille fint værelse med de nødvendige ting og indretning. Dog lidt småt, hvis man er mange eller skal være der i længere tid. Lidt dyrt i forhold til hvad man fik, men vi var der i skisæsonen hvor der er booket godt op overalt."