6/10 Okay
Rosie, Seattle
Travelled with partner
26 Feb 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have a mixed review for this property. If you decide to book, go directly to their website as they don’t get Expedia bookings accurately.
When we arrived to check in they weren’t expecting us. Luckily they have a room for us though they needed fo finalized with linens and such.
The suite is spacious and light filled with two TVs.
Trouble came later when I tried to go out after a rest and found our door was locked and we could not get it to open. My partner climbed out our main level balcony but was met with a tall wall. He hollered to neighbors and though someone answered it was unclear if they could help.
We tried the door multiple times and then later it opened.
We of course tried calling, emailing, WhatsApp the phone numbers listed on their website but no response.
When asked in the morning they said they do have a 24 hour number but they didn’t have any forms left cuz they weren’t expecting us.
Anyway, it was a bit stressful and I didn’t feel comfortable that there was no staff on site in case of emergencies like this one.
Otherwise it is a lovely modern looking place.
Rosie
Stayed 1 night in Feb 2024