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The location is close to my family and many restaurants. Housekeeping needs some improvement. Overall, I enjoyed my stay and I plan to stay there again.
Paulette
Stayed 3 nights in May 2024
Response from Janeen on 24 May 2024
Thank you so much for choosing the Tru by Hilton Wilson! We appreciate your business and your feedback. Look forward to serving you in the future.
This was our 3rd stay at Tru in Wilson.
The property is clean and conveniently located in the center of Wilson’s business district which boosts a variety of dining options nearby.
Definitely want to give a shout out to the amazing and friendly staff, especially Lavon at the front desk. Her pleasant demeanor and accommodating personality definitely keep us coming back and prevent us from looking for other pet friendly properties in the area.
Anthony
Stayed 2 nights in May 2024
Response from Janeen on 24 May 2024
Thank you for choosing to stay with Tru by Hilton. We appreciate your business and your kind words! Looking forward to serving you in the future.
When I arrived at my hotel to check in, I was told that Expedia had cancelled my reservation without alerting me. Fortunately there was one remaining room but not the category I had reserved (2 beds).
Lane
Stayed 1 night in Apr 2024
Response from Janeen on 1 May 2024
Thank you so much for choosing to stay with us! We take pride in making sure that our guests are our first priority.
We checked in got our room key but someone else was in our room. Super awkward but the lady at the front desk was very helpful and seemed as though she inherited some issues from the previous shift. I just wished offered something for the inconvenience and embarrassment.
This place is very new and super clean, with a quick 2 minute walk you can get some shopping done and eat at some good restaurants on the mall across the street. HIGHLY RECOMMEND IT
This was our second stay at the property in 3 months. The staff remains consistently friendly and facility is consistently clean for a pet friendly property.
I would have liked to have a coffee maker in the room so I didn't have to get groomed and dressed to go downstairs and pick up a coffee before I showered.
Tru by Hilton in Wilson NC was awesome. We were in town for a robotics competition at ECU. It was about a 35 min drive to ECU. The hotel is nice, clean and quiet. Staff was amazing, offering dining recommendations and just pleasant in general. If we are in tye are we will definitely stay here again.
Rodney
Stayed 2 nights in Apr 2024
Response from Janeen on 24 May 2024
Thank you so much for choosing the Tru by Hilton Wilson! We appreciate your business and your feedback. Look forward to serving you in the future.
The hotel is decorated very colorful and modern, and I thought everything was thoughtful in the layout. It smelled so clean and the staff was very friendly. I would definitely recommend!