Willoughby City Council Trip

Neat and tidy and within walking distance to light rail, trains

Great hotel and location

We stayed in a one bedroom suite for two nights for three people. The fold out bed is terrible with the mattress having springs / lumps everywhere. Very poor mattress for the money you pay. Room service food was the worst. I had a simple order of a ham and cheese toasted sandwich - it was burnt so I asked for a new unburnt one to be cooked. When it came back they had taken off one side and flipped the burnt side over. So it was burnt and uneditable - for $38 total. The Conciege service was outstanding. With so many options in Sydney for accomodation and if you know you will need a sofa bed and just want simple room service there are others choices

Good location as we needed to go to the cruise terminal. Bit noisy as neighbouring hotel had loud music until late but it is central and easily walkable to shops, harbour etc. Nice restaurant buffet breakfast and good quality dinner although not the cheapest. Good hotel

Brilliant location for accessing Chinatown, shopping options, and the light rail that connects to everything. Disappointed in the room servicing on the weekend but was able to get enough towels to see me through my stay. Will definitely stay there again but please do a better job servicing the rooms.