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Terrible.
Towel dirty, sheets dirty. Worse place that i ever seeng
Clever
Stayed 1 night in May 2024
6/10 Okay
charles
Travelled with family
5 Apr 2024
Liked: Staff & service
Disliked: Amenities
Vinny at the front desk went above and beyond the call of duty in making our check in experience go smoothly. And he went and got us an extra chair so i could work at the desk. Room was clean. Nothing fancy. A working man's, functional motel at a great rate. Very handy to the airport also. Will definitely use them again.
charles
Stayed 1 night in Apr 2024
2/10 Terrible
Vinson Dwayne
Business traveller
22 Mar 2024
Disliked: Property conditions & facilities
The sheets was very dirty as well as toe bath towel very dirty looking. Bed bug bites it was horrible don’t expect to go back there no time soon. And the floors it was dirty as well need shampoo I was scared to walk around without shoes on. It was a horrible experience.
Vinson Dwayne
Stayed 1 night in Mar 2024
Response from Vinny on 22 Mar 2024
First thing, if you had any issues, you should have brought it to the attention of the staff which you never did. We never had any complaints with bed bugs and if there were any in the room you stayed you might have brought them on to the property. If you didn't like the place, you should probably be checking out the very first day and not stay for a week to checkout. OfCourse do not come back to the property anytime.
the room was small the blankets looked stained. The elevator sort of worked. parking was marginal We booked
another room at another hotel. i called you're company for a refund. still waiting for a response.
The key cards kept failing to work multiple times per day. Lots of beer bottles and cans laying around by side door. Vending machines were empty. Some of the doors to other rooms looked like swat kicked it in. I don’t think the carpet has ever been vacuumed for the last couple years. The only saving point is the place is cheap and the evening lady was very helpful to the best of her abilities despite the poor management of the property and insufficient staffing and supplies.
Joshua
Stayed 3 nights in Feb 2024
Response from Management on 25 Feb 2024
Joshua, Thank you for letting us know about your stay. I will make changes right away.
This hotel was a dive , I walked in the door of the motel feeling that it wasn’t right, then when we got to the room it was even worse, old furniture that looked like it was picked up on the side of the road. Bed spread was old and had bleach stains. I turned around and went to the desk and canceled my stay. Still waiting for my money back.
Room had a desk but no chair? I mean, WHAT? Moreover the aircon was quite the noisiest I've even encountered. It was like sharing a room with a truck diesel eating a flock of starlings. And the lift quite frequently refused to go up. Down, yes. Up, no.
On the plus side, it was cheap.
My door card kept not working, plus the internet didn’t really work for me until after midnight. A highway worker who has been staying there a month said the Internet usually doesn’t work. The staff there is good and the room was fine. I will probably try to stay somewhere else next time.
My stay was very homely …. Staff were welcoming, attentive, and down to earth. Breakfast was cool, coffee available throughout the day, and water blended with fruit was a daily ritual. They are good folks over there and I’d stay again. Thanks
Terrence
Stayed 1 night in Aug 2023
Response from Regional Manager on 26 Aug 2023
Terrance, It was so Nice to meet you and have daily conversations! We look forward to seeing you again!
Staff were excellent the property is in very bad need of a facelift.and internet unreliable
Heather
Stayed 1 night in Aug 2023
Response from Management on 24 Aug 2023
Heather, Thank you for taking the time ans letting us know about your stay. We actually have plans on renovations, currently we are painting and replacing tiles etc. We hope to see you again soon!
8/10 Good
Allison
Travelled with partner
22 Aug 2023
Liked: Cleanliness, staff & service, amenities
The hotel was what was expected for the price paid, decent rooms that were clean. Would stay again.
Allison
Stayed 1 night in Aug 2023
Response from Management on 24 Aug 2023
Allison, Thank you! We look forward to seeing you soon!
This was corrected the same day. We apologize for the inconvenience.
2/10 Terrible
karen
Travelled with partner
22 Jul 2023
Disliked: Cleanliness
Room we booked was not available, and nothing comparable. Woman at counter was able to cancel and refund but hotel does not seem like a very desirable location.
karen
Stayed 1 night in Jul 2023
Response from Management on 25 Jul 2023
Ms. Karen, It is unfortunate that we did not have available the 2 beds you originally booked with expedia. We only have 3 of those rooms and the current guest stayed over.
10/10 Excellent
Eileen
Travelled with partner
21 Jul 2023
Liked: Cleanliness, staff & service
Beverly, the front desk manager was awesome. Canada's ice cold water told us where the laundry was. Just totally convenient to check in and sign me up from Wyndham rewards. Very pleasant lady
Eileen
Stayed 1 night in Jul 2023
Response from Management on 21 Jul 2023
Thank you for a visit to the Ramada Hotel Glad you your pleased . visit us again.
What a dump. I know price seem cheap but not even worth it. They seem to be in perpetual construction. The rooms are not clean, tv don’t work, the bathroom faucet broken. For breakfast there is coffee, broken juice machine and a loaf of bread in a plastic container with a toaster beside it. Broken down cars strewn around. Again total Dump
David
Stayed 1 night in Jun 2023
Response from Management on 16 Jun 2023
David thank you for letting me know. I am working on these situations currently.
2/10 Terrible
Linda
Travelled with partner
13 Jun 2023
Liked: Staff & service
Disliked: Property conditions & facilities
This is a truck stop motel in desperate need of renovation & repair.
Linda
Stayed 1 night in Jun 2023
Response from Management on 16 Jun 2023
We are indeed a truck stop hotel. We are currently working on renovations and painting. We do hope to be 100% by Labor day.
Travelled with family and small children, Business traveller
12 Jun 2019
Liked: Staff & service
Liked the truck parking lot; lots of space. Could have been cleaner looking towels; lots had different shade of beige in them. Large bathroom; Clean, hot shower. Old spring mattress; but actually comfortable. Friendly staff. Didn’t eat breakfast didn’t have time.
Trash under the bed, remote didn't work, room was not comfortable. Huge mirrors, room was filthy, walls dirty, sheets stained
Continental breakfast was coffee, cereal, no milk. Not a good place to stay, glad I didn't take family. Thankful for no bedbugs
Hotel staff very friendly and courteous to my employee; very close to truck stop which was extremely helpful in the cold weather for the haul we had; my employee would stay there again