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Reviews of Fairfield Inn by Marriott Burlington Williston

2.5 out of 5
Fairfield Inn by Marriott Burlington Williston
2844 St George Road, Williston, VT

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1002 reviews" "
Rating 8 - Good. 317 out of 1002 reviews" "
Rating 6 - Okay. 109 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Airport.
Stayed 1 night in May 2024

8/10 Good

Alice Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Adam

Business traveller
Liked: Staff & service, property conditions & facilities
All good.
Stayed 1 night in May 2024

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Room was dusty Construction being dome down the hall
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
stayed here multiple times...good place to stay for a night.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Sarah, MANCHESTER CENTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great basic hotel. Nothing fancy but it was very clean and the staff was polite.
Stayed 1 night in Mar 2024
Response from Harry on 27 Mar 2024
Thank you for staying with us. We appreciate your great feedback. We always believe to make a smile on guest's face to serve better than the best.Have A Wonderful Day!!!!Sincerely,Harry PatelFairfield Inn By Marriott

10/10 Excellent

Iryna, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel, staff were very helpful, nice and professional, all hotel in general is clean, fresh, spacious rooms , all furnished with simple things you need . Great breakfast and coffee 24/7 , love it. Thank you front desk staff for their help and support, really good stay ❤️
Stayed 3 nights in Feb 2024
Response from Fairfield Inn By Marriott on 4 Mar 2024
Thank you very much for your great feedback. We believe to make a smile on our guest face by serving better than the best. Wish you have a wonderful day!!!!!!!!

8/10 Good

Ann

Liked: Staff & service, property conditions & facilities
The driveway needs better lighting or a sign. Hard to find in the dark
Stayed 1 night in Feb 2024

10/10 Excellent

gerrit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees were very friendly and helpful. The breakfast choices were more than in similar hotels. Good experience!
Stayed 3 nights in Feb 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water in the morning, couldn't shower. Internet did not work at all.
Stayed 1 night in Feb 2024

8/10 Good

Michael

10/10 Excellent

Dede , Frida

Stayed 3 nights in Jan 2024
Response from Harry on 27 Mar 2024
Thank you for staying with us. We appreciate your great feedback. We always believe to make a smile on our guest's face by serving better than the best.Have A Wonderful Day!!!!Sincerely,Harry PatelFairfield Inn By Marriott

10/10 Excellent

Jeanette

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Margo

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Megan

Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ill say it again, Donna is lovely and accommodates my need to be by lobby each week. Additionally, i injured my foot and she went upstairs and packed a huge bag of ice allowing to fully submerge my foot. She really came through for me at time i needed help. There's a lady in the morning as well as another night guy who have only been pleasant and cheerful in our interactions. Thank you all.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Javon at the front desk was friendly and our stay was pleasant :)
Stayed 1 night in Dec 2023
Response from jov on 16 Jan 2024
oh thank you so much this is Jovon I really appreciate this happy to know I was able to meet you expectation and looking forward to give also a better service when you get back thanks again and have a great day now.

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

daniel

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was visibly sick when I checked in. I was concerned for her being on duty as a health risk the rooms are not soundproofed well enough and I could hear clearly noise in the hallway, as well as inside the adjacent rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff are very friendly, had a free hot breakfast, felt safe and the room was perfect.
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Remy Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited our daughter at UVM. It was a short drive to campus with lots of shopping and restaurants very close to the hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Pernell

Stayed 1 night in Dec 2023

8/10 Good

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are not sound proof
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bed was excellent. Clean. Quiet. Breakfast was amazing.
Stayed 1 night in Dec 2023

10/10 Excellent

Abigail de, knoxville

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable ! Free coffee all day and breakfast included, we were very happy about it !
Stayed 2 nights in Nov 2023

8/10 Good

Toby

Stayed 1 night in Nov 2023

8/10 Good

James

Travelled with family
Outdated
Stayed 1 night in Oct 2023

6/10 Okay

Kari, Salt Lake City

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property seems to have some water damage that was visible in the hallways and the room smelled very musty because of it. The flooring is old and could use some love. The staff was polite and for one quick night it was fine and had a good breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff and stay was AWESOME! Thank you
Stayed 5 nights in Oct 2023

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Misty

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, but rooms on the small sid
Stayed 1 night in Oct 2023

6/10 Okay

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023

10/10 Excellent

Debbie

Stayed 1 night in Oct 2023

2/10 Terrible

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning of our day of checkin we received an e-mail from the manager of Fairfield Inn by Marriott Burlington Williston that the had to move us to the Delta by Marriott due to unfortunate circumstances. Our reservation included free breakfast but the one they moved us to did not. We talked to the front desk about this and they said they would check into this and there was nothing she could approve. So we went to Delta by Marriott and eventually they got approval and gave us our breakfast at their restaurant. I am rating the Delta by Marriott besides question 1.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Sep 2023

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
They need to put better lighting to enter the parking lot. Driveway is off centered from the sign and there are no lights indicating where the driveway is.
Stayed 2 nights in Sep 2023

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room was ridiculously humid. Our clothes felt damp and the wood in the room smelled bad because it was rotting. There was no fan in the bathroom and the bathroom door didn't close properly. Breakfast was convenient, but nothing special. My biggest beef with this property is the $20 charge for services not rendered (high speed internet which I did not use and a beverage from their Market which I did not take). They didn't tell me about this charge at checkout, and I didn't find out about the charges until I returned to Canada. I called and spoke to someone at the hotel who seemed to genuinely care. He advised that he would get back to me within a couple of days. He did not. The hotel did not respond to subsequent calls or emails. Marriott's Customer Service was of no use, and they directed me back to Expedia. Expedia was, unsurprisingly, unable to help. Fortunately MasterCard's Customer Service refunded me the fee. Oh, and the hotel's pool was closed but we did not find out about this until we were there and saw that it was closed. This hotel's location is convenient but I will never stay here again.
Stayed 3 nights in Aug 2023
Response from Robert Smith on 12 Sept 2023
Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your visit to our hotel. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. Please give us a chance to welcome you back in the future.

8/10 Good

Chastity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Robert Smith on 12 Sept 2023
Thank you for staying with us! Your feedback are greatly appreciated.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay, bed was comfortable, room was clean, staff friendly.
Stayed 4 nights in Aug 2023
Response from Robert Smith on 6 Sept 2023
On behalf of the entire hotel team, I want to thank you for sharing your positive experience.