Search Hotels Near William Arnold Log House, Williamstown

"Very dated, not the cleanest, but the staff was very kind. "

"It was a packed house the days we stayed but the staff kept up quite well. Breakfasts and evening meals are always a highlight. Clean rooms, well maintained pool and hot tub. Bar/restaurant attached."

"Really enjoyed the breakfast menu. Had more fresh fruits like bananas."

"Very friendly and clean environment. Good breakfast choices. "

"Nothing about this stay met even basic expectations. The room did not have a microwave, and when I went downstairs to use the shared one, there were multiple ants crawling on and around it—completely unsanitary. The air conditioning in the room barely worked, making it uncomfortable. The overall cleanliness was poor: the floors were not properly swept, the hallway and stairs had not been vacuumed, and there was a noticeable unpleasant smell throughout the property. The doors also appeared poorly maintained and unprofessionally painted. Customer service was equally disappointing. When I called to ask about checking in slightly earlier, the staff hung up on me. I had to call back multiple times before finally getting through. Based on the condition of the room, lack of cleanliness, and unprofessional service, I would rate this hotel an F."

"Hotel Lobby, parking, and entry were being remodeled. But Hotel still functioned very well. Staff very friendly. Room was nice."

"The room was clean, however, you could tell someone had smoked in there. The staff at check-in could use some training. We entered with 2 staff at the counter, they were not on the phone, and looked at us as if we were disturbing them. Then both got on phone calls, before speaking to us. And...their music of choice was a little loud, & not very appropriate. The morning staff, was much better, music wasn't as loud, & the station had been changed. Breakfast area was nice, and very accommodating. It was nice to be able to stay/park there and walk through the gate into the Ark Encounter. "

"Room was clean, but extremely musty smelling. Floors and bathroom were updated. Parking was good. Mexican restaurant onsite was very good. "

"Property was new and fitness center had nice equipment "