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"The room was ice cold and the heating fans just blow out cold air, i turn the small radiator on but with the room so cold it could not warm the room up so i sleept under two duvets. I was then woken up regularly with the sound of dripping and running water in the fan system. Shame as when I stayed last time was a very nice experience. "

"All good."

"This is the worst hotel I have ever stayed at. They lock the door between the elevator and the lobby at night and there is no one at reception — I have a 6:00 am flight from Hannover and needed to leave the hotel at 3:30 am — I was banging on the door for 10 minutes but there is no one at reception. I almost missed my taxi, except I found a door open at the back and had to walk all around the hotel in the dark pulling my suitcases — I am 77 years old — this is outrageous and reckless — I am furious and will do everything I can to make sure no one stays there in the future — and I will let the Gedenksta Bergen-Belsen know of my horrendous experience "

"Very good"