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"Beautiful hotel, a real asset when visiting Bielefeld. Gorgeous combination of heritage and future hospitality. Enjoyed the location, the modern lobby spaces, quick check-in, uncomplicated yet again memorable, maybe a welcome beverage in the lobby would be nice just to top the luxurious premium experience one has come to expect from a Steigenberger property. My warm was very comfortable, modern, very good air-conditioning, bedding and the huge TV, nice hairdryer in the bathroom. Also amenities in the bathroom could be better including a comb and toothbrush & paste. The complimentary mineral waters are a welcome touch, a welcome note was on the other side literally missing and would certainly enhance the positive hospitality received. Loved my dinner & drinks in the Essbar, and the breakfast is very nice too, also the placement of seating spaces should receive renewed thought since it can get rather full in the Palmengarten. One would also wish that there's an ala carte choice at breakfast too to round up the premium feel of the experience. Overall, a beautiful hotel, very friendly service and location too direct across the central train station. As for me, I recommend the hotel wholeheartedly and would love to stay with you again in the future. Warm Greetings."

"Great hotel in a great location!"

"Clean room"

"This hotel is very centrally located, just a 2-minute-walk to the pedestrian zone and main shopping area in Bielefeld as well as on to the main museum Kunsthalle and several churches from the 16th and 17th century. The hotel is almost adjacent to the city's music theater, close to great dining options and only a 20 minute walk (uphill) to the medieval fortress Sparrenburg which is absolutely worth a visit and offers great views over Bielefeld and its surroundings. "

"Called us at 430 am and woke up up saying to keep it down. We had been asleep for 6 hours"

"This stay was a dream! Very lovely property, and it was perfect for a weekend getaway. The wellness area with sauna and pool were very nice. Staff were excellent! If I have to say something negative, it would be the dining at the restaurant. Prices were on the high side, relative to the quality. I was not satisfied with the quality of the food, but the ambiance, staff, and cleanliness of the restaurant were all great"

"Refund wanted for three nights. Room was not cleaned once, no shower gel upon arrival and not replaced. Dirty towels never replaced. Not acceptable "