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Reviews of OYO Hotel Wichita Falls - Downtown

2 out of 5
OYO Hotel Wichita Falls - Downtown
1601 8th St, Wichita Falls, TX

Reviews

6.8
Rating 10 - Excellent. 96 out of 353 reviews" "
Rating 8 - Good. 111 out of 353 reviews" "
Rating 6 - Okay. 47 out of 353 reviews" "
Rating 4 - Poor. 35 out of 353 reviews" "
Rating 2 - Terrible. 64 out of 353 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Gabriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was dead roaches in my room floor..
Stayed 1 night in Apr 2024

4/10 Poor

RUBEL

Business traveller
This is the second time I'm in this place first time was very good no problem ( room 213 second floor) second night I was there they give me room 117 that room was cockroaches and the bed sheet was dirty they never change it, I was so tired I didn't realize or I didn't see that dirty bed night time. It was a smell not horrible.That is the truth I just put it in here. I don't want to try third time. Thank you.
Stayed 1 night in May 2024

8/10 Good

RUBEL

Business traveller
Reasonable price, clean room, I like it.
Stayed 1 night in May 2024

2/10 Terrible

Rhett

Stayed 1 night in Apr 2024

2/10 Terrible

Rhett

Business traveller, Travelled with pets
Disliked: Amenities, property conditions & facilities
Unsafe area
Stayed 1 night in Apr 2024

2/10 Terrible

Rhett

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe property very dangerous and very unclean bugs in room
Stayed 2 nights in Apr 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities
Hello I stayed in room 211 and I observed 3 baby roaches under the couch. Also the floors weren't swept properly because the broom the housekeeper was using is worn and ineffective. She needs better supplies
Stayed 1 night in Apr 2024

2/10 Terrible

Brian

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty room. Floors haven’t been mopped in a long time. Spend a few more dollars and pass this one up.
Stayed 2 nights in Mar 2024

10/10 Excellent

MOLLY, Sherwood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was really friendly. The surrounding area was quiet. The room was fine. The room was pretty large. Needs a little updating. It had all wood flooring which was great. The room was clean. We only stayed over night so we did not use the shower.We would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Ahmed

The towels felt old and one of them has some stains on it
Stayed 1 night in Feb 2024
Response from Dewi on 20 May 2024
Thank you for sharing your seamless experience, Ahmed! We will look forward to your next visit, as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

2/10 Terrible

Haylee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors are coming up, there was blood on my sheets, I had no shampoo or soap, and when I went down to the lobby and asked them for some, they informed me that they were all out and they would call me when they got some. Never called
Stayed 2 nights in Feb 2024
Response from Tim on 20 May 2024
Hi, Haylee! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

6/10 Okay

Michael

Stayed 2 nights in Feb 2024
Response from Ammy on 2 May 2024
Hi, Michael! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 Poor

Trevor

Disliked: Cleanliness, property conditions & facilities
The only good thing about this place is that I was able to go to sleep after a long trip. The room was dirty and thank goodness I had disinfectant on hand. You can literally hear everything and everyone around you. The staff was friendly for the most part, but I would not stay here again. Needs a thorough renovation all throughout.
Response from Ammy on 2 May 2024
Hi, Trevor! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 Excellent

JEFFREY, Merritt Island

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great motel at $50/night that's super friendly, has easy parking, clean inside, wifi, king bed, table and refrigerator and microwave and ac/heat. It's 30 seconds off expressway even! I've stayed here before. It's not the Marriot and doesn't have breakfast, but I love OYO downtown Wichita Falls. Thank you!!
Stayed 1 night in Feb 2024
Response from Ammy on 2 May 2024
Hi, Jeffrey! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
The desk staff was very welcoming and helpful with our check-in. However, there was a roach crawling on the wall when we entered the room. Additionally, the towels were not very clean and housekeeping knocked on our door shortly after 8 AM which seems a little early from my past stays at other propertys.
Stayed 1 night in Feb 2024
Response from Ammy on 2 May 2024
Apologies for the problems you had faced, Elizabeth! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Excellent

Augustine

Stayed 2 nights in Feb 2024
Response from Ammy on 2 May 2024
Hi, Augustine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 Good

Aditya

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
We appreciate your positive rating, Aditya! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater was making an awful noise and the desk clerk put us in another room no questions asked.
Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Glad to see that you have rated us positively, Brandy! Do give us more chances to delight you in the future. Regards, Noah.

6/10 Okay

Darius

Stayed 1 night in Jan 2024
Response from Ammy on 2 May 2024
Hi, Darius! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Alan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the hotel room for 15 minutes before I realized it was so unacceptable that I’d rather keep driving to my destination rather than getting bed bugs and maybe robbed. It was raining really hard and being in a moving car in the heavy rain felt safer than being inside this disgusting hotel room.
Stayed 1 night in Dec 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ammy on 2 May 2024
We appreciate your positive rating, Iris! We take pride in providing our guests with a great experience. Regards, Tim.

8/10 Good

Roschelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Co trip
Wonderful price for quick night sleep, not alot of water pressure and older but clean
Stayed 1 night in Dec 2023
Response from A on 2 May 2024
Glad to see that you have rated us positively, Roschelle! Do give us more chances to delight you in the future. Regards, Noah.

10/10 Excellent

Shana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet room was provided.
Stayed 1 night in Dec 2023
Response from Ammy on 3 Apr 2024
Hi, Shana! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely Place
It was wonderful and people was really nice
Stayed 4 nights in Nov 2023

8/10 Good

Jameson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
We stayed at this hotel as it was next to the hospital my wife’s mother was in. It is a short walk from the hospital and was perfect. It is clean, recently remodeled, well lite, and comfortable. I recommend staying here especially if you need a place next to the hospital
Stayed 1 night in Nov 2023
Response from Dewi on 6 Dec 2023
That is great to hear, Jameson! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 Good

Charles

Stayed 1 night in Nov 2023
Response from Ammy on 22 Jan 2024
Thanks for the positive rating, Charles! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Tammy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quite the house keeping was very good
Stayed 10 nights in Oct 2023

10/10 Excellent

Carl Erik

Stayed 1 night in Oct 2023

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, property conditions & facilities
This place is the definition of “you get what you pay for” I will not be staying there again.

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean space no smoking allowed
If you do any kind of smoking here stay away there are signs everywhere telling people not to smoke anywhere around the building. That being said it's not a bad place to stay it was clean! I thoroughly checked for bedbugs and found none. They offered DIRECTV which was nice. The bathroom air vent didn't work.
Stayed 1 night in Oct 2023

6/10 Okay

Davey

Business traveller
Honestly not a bad little hotel. But the beds are very hard and woke up with major back ache.. other wise clean but sparce
Stayed 1 night in Oct 2023

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, amenities
Parking and access to the property is easy and convenient but the property itself needs a lot of love. Lots of bugs and dirty/stained bedsheets and the towels were stained too. But great staff.
Stayed 1 night in Oct 2023

8/10 Good

Esmeralda

Stayed 2 nights in Sep 2023

8/10 Good

keld

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Eva on 13 Oct 2023
Thank you very much, keld! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Eva

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, it is a good deal
I’ve stayed here twice. This is a basic hotel that is clean, quiet, safe & comfortable. For the price, it is a good deal.
Stayed 1 night in Sep 2023
Response from Eva on 13 Oct 2023
Hi, Guest! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

8/10 Good

Erin

It was a place to lay our head.
We had to ask for towels and was only given 1/2 a roll of toilet paper. Towels were stained and discolored. Only half the lights in the room worked. Beds were comfortable and sheets were clean.
Stayed 1 night in Sep 2023
Response from Eva on 13 Oct 2023
Hi, Erin! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Eva

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Sep 2023
Response from Eva on 11 Sept 2023
Thank you for rating us with such awesome words, Stephen! We will strive to keep up with your expectations every time. Regards, Eva

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Rosy on 11 Sept 2023
Thank you so much for the positive rating! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

4/10 Poor

Annahleise

Travelled with partner
Disliked: Amenities
Very old. Lots of things broken or missing. Light switches missing. Some lights did not work. Trim pieces gone. Bedding and towels had stains. Chair in room had been sat in with wet pants and had a large stain from someone’s bottom. Air condition was subpar and extremely dirty and dusty. We covered with towel to try to filter the air coming out. Just needed a place to crash but would not stay here again.
Stayed 1 night in Sep 2023
Response from Eva on 11 Sept 2023
Hi, Annahleise! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

10/10 Excellent

Harlan

Stayed 1 night in Aug 2023
Response from Barbara on 11 Sept 2023
Pleased to hear your kind words of gratitude, Harlan! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 Good

Servando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was convenient for the weekend.
Stayed 1 night in Aug 2023
Response from Eva on 11 Sept 2023
We are happy to see you liked the stay, Servando! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Eva

2/10 Terrible

Cara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Not great The room smelled like smoke, there were stains on the sheets, and a bright light right outside our room that we couldn't block without too-small curtains. The towels were awful. Thin, brown, not soft -- see picture. The hotel staff were pushy. They called me twice to ensure I was actually going to show up. I've never had a hotel call me and say "Are you really coming?" The first phone call was weird but the second was just annoying.
Stayed 2 nights in Aug 2023
Response from Joshep on 11 Sept 2023
Sorry for the unpleasant experience you had with us. Cara! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Joshep

2/10 Terrible

Patrick, Dumfries

Stayed 2 nights in Aug 2023
Response from Ammy on 22 Jan 2024
Hi, Patrick! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

RHONDA

Disliked: Cleanliness, staff & service, property conditions & facilities
The problem is that I did not have the opportunity to stay at the property, even though I made my reservation a year in advance. When I went to check in on the day of my reservation, I was told that the property had a 'glitch' and my reservation had been canceled and I should have been notified three months prior (which I did not receive).
Stayed 1 night in Aug 2023
Response from Eva on 11 Sept 2023
Hi, Rhonda! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

8/10 Good

Larry

Travelled with family
Liked: Property conditions & facilities, room comfort
Overpriced because of HHH, but so were all hotels in town. Room clean, everything satisfactory
Stayed 1 night in Aug 2023
Response from Rosy on 11 Sept 2023
Thank you so much for the positive rating, Larry! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Rosy

2/10 Terrible

Darryl

reservation was canceled by hotel, we were never notified
Stayed 1 night in Aug 2023
Response from Eva on 11 Sept 2023
Hi, Darryl! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

4/10 Poor

Nicole

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Very uncomfortable couldn’t go to my car without a homeless person bothering me and my toddler staff charged me extra to check in a little early and the property was not very good I ended up leaving after four hours with no offer to refund any money even though I didn’t stay long. Will never stay at an oyo hotel again
Stayed 1 night in Jun 2023
Response from Barbara on 21 Jun 2023
Hello, Nicole! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Barbara on 21 Jun 2023
Hi! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Barbara

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 6 nights in May 2023
Response from Ava on 31 May 2023
Pleased to hear your kind words of appreciation, Karen! We will try our best to never fail in amazing you every time. Regards, Lisa