Exterior

Reviews of Days Inn by Wyndham Whitecourt

2.5 out of 5
Days Inn by Wyndham Whitecourt
3325 Caxton Street, Whitecourt, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 245 out of 487 reviews" "
Rating 8 - Good. 159 out of 487 reviews" "
Rating 6 - Okay. 49 out of 487 reviews" "
Rating 4 - Poor. 22 out of 487 reviews" "
Rating 2 - Terrible. 12 out of 487 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Daysinn Whitecourt on 22 May 2024
Thanks for staying with us Lisa and leaving a positive feedback, we would love to serve you again on your next visit to Whitecourt!

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness
We stayed one night and I ended up with 14 bed bug bites. Room 216 - beware.
Stayed 1 night in May 2024

2/10 Terrible

pearl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in May 2024
Response from DaysInn Whitecourt on 19 May 2024
Thanks for staying with us and leaving a feedback!

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly friendly and accommodating I stayed there with my six month old and they were able to provide dish soap which I had forgotten to wash her bottles
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 20 May 2024
We’re glad to hear that you had such a great experience at our hotel, we appreciate your feedback. We would love to share your experience with our team. We would love to serve you again!

10/10 Excellent

barb

Liked: Cleanliness, staff & service, property conditions & facilities
Good price good breakfast .staff friendly
Stayed 1 night in May 2024
Response from DaysInn Whitecourt on 15 May 2024
Thank you for staying with us! And providing a positive feedback!

6/10 Okay

Lorraine

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
the service was great Rooms very clean ! One complaint ! Beds are very hard and uncomfortable .
Stayed 5 nights in May 2024
Response from Daysinn Whitecourt on 15 May 2024
Thanks for staying with us, and leaving a feedback, guest concerns are taken very seriously. We guarantee your next stay will be much better and delightful.

2/10 Terrible

Kyrra Lynn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place is dirty, really dirty. The room smelt like pee, the bed isn’t a queen size it’s a double. Breakfast is gross. Pay the extra money and stay at super 8
Stayed 1 night in May 2024
Response from DaysInn Whitecourt on 9 May 2024
Cleaning is our upmost priority and we take these concerns very seriously. Thanks for providing your feedback

6/10 Okay

Cliff

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback!

6/10 Okay

Terry, POWELL RIVER

Travelled with partner
Liked: Cleanliness, staff & service
Was what I expected for the price. Room was clean and beds were comfortable. Parking was easy. Thanks for a good night
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback!

10/10 Excellent

David, las cruces

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked in everything seems greal good
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback!

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are rhe continental breakfast before we got chance to eat went to restaurant to eat
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback!

8/10 Good

Brett

Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 16 May 2024
Thanks for staying with us! And providing a positive feedback!

10/10 Excellent

Hendrika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice on the parking lot.
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a peaceful stay.
Stayed 2 nights in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us

10/10 Excellent

Colt

Stayed 5 nights in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback!

10/10 Excellent

Renz Rion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a last minute-booking and grabbed a good deal from Expedia. We loved our stay. First, The hotel’s location was really convenient. Our room smells clean, sheets and towels are white and feels like new. We liked the ambiance of our room with a couch that we can relax and watch a show on. Big thanks to the front desk staff vert helpful, greeted us nicely, granted our request and answered most of our inquiries. Also, breakfast waffle bacon and potatoes were sufficient and breakfast area is clean.
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback! We will definitely share with this our team.

10/10 Excellent

Sharanjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 12 Apr 2024
Thanks for staying with us! We appreciate your positive feedback.

10/10 Excellent

valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stop on our way back home!
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 12 Apr 2024
Thanks for staying with us! We appreciate your positive feedback.

8/10 Good

Carol

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a day light arriving but the staff did have one room left and did help us get settled. Thanks!
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us! We're happy that your stay was delightful. We will share your experience with our team as well. We will see you again

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 8 Apr 2024
Thank you for booking with us, and sharing your positive feedback. We will see you again!

4/10 Poor

Eureka

Stayed 5 nights in Mar 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us, and leaving a positive feedback!

8/10 Good

Cawl

Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 9 May 2024
Thanks for booking with us! And providing your feedback!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us!

8/10 Good

chad

Travelled with family
Stay was good property was well maintained. Beds were really firm.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us, and leaving a positive feedback.

8/10 Good

Marge

Travelled with partner
Quiet
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us!

6/10 Okay

Robert

Disliked: Staff & service
Reception was inexperienced. Asked my name twice after I gave ID. Forgot to take my credit card info and asked me when I came back from dinner. No elevator so ensure you pack light or request bottom floor. Rooms are clean and comfortable but definitely not Beverly Hills. Glad I was only out of pocket $11 for the room after I used Expedia dollars
Response from DaysInn Whitecourt on 15 May 2024
Thanks for staying with us, and leaving a feedback, guest concerns are taken very seriously. We will look into this matter and assure you your next stay will be much better

2/10 Terrible

Meagan

Disliked: Cleanliness, property conditions & facilities
The room was disgusting dirty, the beds very uncomfortable. Will never stay there again.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us! Sorry hear that your experience was not up to the mark. We take guest concerns seriously, and will take appropriate action. Rest assured your next stay will be much much better.

6/10 Okay

Bruno

Travelled with partner
The price
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 24 Mar 2024
Thanks for leaving us a feedback!

10/10 Excellent

Carlito

Business traveller
Liked: Cleanliness, staff & service
Very affordable, very clean. A little bit tired, but very nice people running the hotel and although the room was a little older, it was spotless, clean and fresh.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 21 Mar 2024
Hi Carlito, We are glad to know that you found your stay Excellent. Thanks for leaving us your valuable feedback. We’re definitely sharing this with team.

10/10 Excellent

Corey

Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 8 Mar 2024
Thank you for Booking with us! We appreciate your valuable feedback, We wil see you again :)

8/10 Good

Iris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room with microwave, fridge and small coffee maker. Has a separate seating area with couch, coffee table and a desk. Perfect for a quick overnight stay if you are travelling someplace. Apparently breakfast is available in the morning. Several fast food joints in the area but not walking distance.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 4 Mar 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our spacious room and amenities. We're glad you found it perfect for a quick overnight stay. We apologize for any inconvenience regarding the distance to fast food options but do hope you enjoyed the breakfast we offer. We appreciate your patronage and hope to welcome you back soon!

8/10 Good

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast included.
Stayed 1 night in Mar 2024
Response from DaysInn Whitecourt on 2 Mar 2024
Thanks for staying with us, and providing your valuable feedback. We would love to see you again!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from DaysInn Whitecourt on 2 Mar 2024
Thanks for staying wits us and give 5/5 reviews. We would like to serve you again:)

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

8/10 Good

Andrew

Stayed 3 nights in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

4/10 Poor

ALBERT, Quesnel

Business traveller, Travelled with partner
It was alright
Stayed 2 nights in Feb 2024
Response from Dayinn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

8/10 Good

Andrew

Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

6/10 Okay

Bernadette

Disliked: Cleanliness
Overall the property was ok. Our bathroom Was dirty
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the cleanliness of the bathroom. Rest assured, we take your comments seriously and will address this issue promptly to ensure a better experience for our guests in the future.

6/10 Okay

Amanda

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I did not like how it took so long to check in. Considering i used expedia 4 hours prior to check in. I drove 12 hours. The last thing i needed was that. Im guessing because i had a pet he had to redo my paperwork? The shampoo dispenser did not work and when i lifted it to check why it was really gross dirty, so i did not wash my hair. We watched the breakfast attendant get the ham from the fridge and pick 3 pieces out with bare hands, before he realized we were watching and then grabbed a fork.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 24 Feb 2024
We apologize for the inconvenience you experienced during your stay. Rest assured, we take these matters seriously and are committed to ensuring our guests have a comfortable and pleasant stay.Regarding the check-in process, we apologize for any delay you encountered. We strive to provide efficient service to all our guests, and we will personally investigate the circumstances surrounding your check-in to ensure this issue is addressed.We're also sorry to hear about the issue with the shampoo dispenser and cleanliness of the amenities in your room. Maintaining a clean and functional environment is a top priority for us, and we will work with our housekeeping team to ensure that this is promptly addressed.Regarding the incident with the breakfast attendant, we want to assure you that proper hygiene practices are non-negotiable in our establishment. We will address this matter with our staff immediately to ensure that all employees adhere to the highest standards of cleanliness and professionalism.Please accept our sincerest apologies for the inconveniences you experienced during your stay. We value your feedback, and we assure you that we will take the necessary steps to prevent similar issues from occurring in the future. If there is anything else we can do to make amends or assist you further, please don't hesitate to let us know. Thank you for bringing these matters to our attention.

10/10 Excellent

Hendrika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was ice buildup around the building. Hard to walk.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

10/10 Excellent

Hendrika

Stayed 2 nights in Feb 2024
Response from DaysInn Whitecourt on 21 Mar 2024
Thank you for staying with us and leaving your valuable feedback.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints for the price. Very satisfied with our stay.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 19 Feb 2024
Thanks for leaving us a review.

6/10 Okay

Beau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 19 Feb 2024
Thanks for staying with us!

10/10 Excellent

Yi Chen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet. Good place to stay overnight while on the go.
Stayed 1 night in Feb 2024
Response from DaysInn on 11 Feb 2024
We’re Glad that you enjoyed your stay, thanks for leaving us a review.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness
Breakfast has room for improvement. Stayed an extra day and housekeeping never came in.
Stayed 1 night in Feb 2024
Response from DaysInn Whitecourt on 1 Mar 2024
Thanks for booking us with us, and leaving us a review.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel !
Stayed 1 night in Feb 2024
Response from Daysinn Whitecourt on 8 Feb 2024
Thanks for booking with us!