Search Casino Hotels in Wheeling

"Most of it was nicely updated but not completely. There was no refrigerator in our room!"

"Clean and comfortable. A little pricey for no amenities."

"Nice hotel but too much walking yo casino "

"Room was nice. Staff was excellent. It was the first room from the reception desk making it louder than normal and the doors were very very loud when clasping shut. Every time our “neighbors” went in or out, we were awakened. Breakfast was hearty but no pastries were available."

"I found a bed bug in my bed on the last day of my trip. The hotel staff told me to contact Expedia to receive a refund. I asked to get written conformation this happened to me and all they gave me was $30 free play coins. When I call Expedia, they gave me $75 credit with them. Now Expedia claims they aren't able to contact the hotel, and the hotel claims they haven't heard from Expedia. Honestly, I hate complaining and I didn't know what to do. The housekeeper took the dead bug, and the lobby person said Expedia would handle the refund. I didn't ask for it I was offered it and now I'm being given the run around. The sad part was I loved my trip. I understand things like this happen and it's beyond the hotels control. I'm sure they're going to take care of it. However, what's not be handled properly is my treatment in this matter."

"The front desk staff, Ricardo, was awesome. He helped me out with some extra pillows again. Great job and very friendly. The over night front desk gentleman was outstanding also. Made me a fresh pot of coffee in the early morning. Thanks guys Now the rooms are to be desired for. 1 the room air conditioner is controlled automatically through the thermostat, you are not able to just turn the fan on manually and the room either gets really cold and then shuts off then the room gets really hot. Guests need to be able to control the air conditioner as they see fit. 2. The rooms walls are way to thin and we were up all night for our second stay here in less than a month. Both stays were sleepless nights."

"old and dated, needs a facelift, Room was clean and the sole employee was helpful"

"I will start with the positive. We got massages and the spa was nice. The massages were good. The steakhouse was wonderful and the manager there, the waitress and the staff throughout Oglebay were really good. Now for the not so good: We were there for our 40th anniversary, which they had in their system, but we were given a room in one of the lodge wings that only had a view of the wall belonging to the next building of rooms. Most of the rooms in our section had balconies you could go out on and had views. Not ours. Took some of the specialness of going there for our anniversary away and we spent alot there with the massages, the room, the steak house and drinks. You would think we would have been given a better view. The zoo was closed and there are no longer deer roaming about. We used to love watching them when we went for the holiday season. The gift shops had a lot less to offer and the one in the actual lodge has been condensed with a coffee shop and is way smaller than it used to be. I have been here during the holidays and would recommend going there at that time, not any other time. Unless you are a golfer. There is a crazy hilly golf course you might appreciate."

"Served our need - clean room despite renovations, and friendly staff but mattresses are in dire need of replacement (felt like I was sleeping on a cement floor). "