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Reviews of The Avenue Hotel

3 out of 5
The Avenue Hotel
379 Victoria Avenue, Whanganui

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 160 reviews" "
Rating 8 - Good. 58 out of 160 reviews" "
Rating 6 - Okay. 27 out of 160 reviews" "
Rating 4 - Poor. 7 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and room was okay
Stayed 1 night in May 2024

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to the tournament venues
Stayed 3 nights in Apr 2024

8/10 Good

Lynette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and central to all.supermarkets and restaurants. And the EV stations are right next door.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Office lady was very friendly room was comfortable an clean
Stayed 1 night in Apr 2024

10/10 Excellent

Lori, Ocean City

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and clean
Stayed 1 night in Feb 2024

8/10 Good

Vivienne

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jiby

Stayed 1 night in Mar 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
The room was a bit dated and could have done with a but if maintenance
Stayed 1 night in Mar 2024

10/10 Excellent

Awatea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was excellent and very lovely! Room was lovely and clean! Overall experience was great and in such a great location! Will definitely be returnin 😊
Stayed 1 night in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is certainly value for money. A bit dated but otherwise the beds were comfortable and the linen clean.
Stayed 1 night in Mar 2024

4/10 Poor

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms and grounds in need of an update but you get what you pay for. Didn't know the restaurant is closed down or would have booked a room with more facilities. At least it is close to shops and staff provided us plates etc. Convenient location.
Stayed 2 nights in Mar 2024

8/10 Good

Aditya

Business traveller
Liked: Cleanliness, staff & service, amenities
Reasonable stay, good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Reasonable Tarif. Great location. Comfortable bed
Stayed 2 nights in Feb 2024

6/10 Okay

Alexandra

Okay for a pit stop.
The room is getting tired. The paint work needs looked at. The bed was comfortable but no air con so we had the fan on all night. The restaurant and bar are closed for most of this year due to being refurbished which meant no breakfast even though it was part of our deal. The cafe next door was good. Staff at check in and out were nice but if you want breakfast in the hotel book somewhere else. We had planned on eating in the hotel for dinner but had to walk to find somewhere to eat and after a long journey it was a bit off putting. The room was also facing into the car park and onto a busy road. It was noisy so ear plugs were needed.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Business traveller
Liked: Staff & service
Good location
Room was upgraded as what I booked wasn’t available Restaurant and bar closed due to a fire last July, not informed of this beforehand otherwise wouldn’t of booked Room was modern but dated bathroom Good location for local area and onsite parking
Stayed 1 night in Feb 2024

8/10 Good

Aroha

Stayed 1 night in Feb 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for the traveller and explorer . Comfortable with all the basics . Very convenient for nearby stores
Stayed 1 night in Feb 2024

8/10 Good

karen

Travelled with partner
Liked: Staff & service
Good dependable 3 star hotel with great beds!
Stayed 2 nights in Feb 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and clean
Felt safe and clean, spacious.
Stayed 1 night in Feb 2024

6/10 Okay

Miranda

Travelled with family
The high light for me absolutely the pool. Very clise to supermarkets , pizza place and right near town also
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was a great place to stay near to shops and ogher amenities and the pool was great
Stayed 2 nights in Feb 2024

10/10 Excellent

Nordz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming on arrival, got there early which was no problem, clean facilities and great location, thanks heaps guys.
Stayed 1 night in Feb 2024

8/10 Good

Matemoana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and handy to amenities. Pleasant venue and helpful staff. Room was clean but could have had more utensils. Would like to try units with a kitchenette next time I stay. Yes would stay again and hopefully the restaurant would have reopened.
Stayed 2 nights in Jan 2024

6/10 Okay

Lorraine

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and central, no aircon on a hot night, fan was adequate
Stayed 1 night in Jan 2024

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really well appointed room over looking the pool.lovely decor and plenty of room
Stayed 3 nights in Jan 2024

8/10 Good

Natasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for two nights at The Avenue. It's a great location close to supermarkets and food locations. The room was clean and the pool was great too. I was surprised that the restaurant and bar were not available. This was not made clear when I booked.
Stayed 2 nights in Jan 2024

8/10 Good

John

Liked: Property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money in clean, comfortable basic accommodation. Would certainly use again.
Stayed 1 night in Jan 2024

10/10 Excellent

Hope

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire place, the staff were great, house keeping was prompt and helpful with everything. The pool was the best part - loved staying here and will definitely be back again
Stayed 2 nights in Dec 2023

8/10 Good

Gary

Travelled with family and small children
Liked: Staff & service
Great price, rooms have been recently refreshed clearly and look lovely, beautifully styled. Location was brilliant and staff were awesome. Really appreciated the smart lamps in the bedrooms that wirelessly charged my phone. Bathroom could do with a bit of an update and balconies need a paint. TV Channels limited.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gret location and comfortable
Stayed 1 night in Jan 2024

4/10 Poor

Tina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The toilet smelt funky, the jug had lime scale, nice big room but felt like a fish pond with large windows directly by a walk way had to use dirty blinds to get a sense of privacy. said it had a restaurant but when getting there it is closed due to a fire. pillows: need updating they look gross.

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The price was very reasonable we had a great week away. Thank you very much.
Stayed 5 nights in Dec 2023

6/10 Okay

Jonathon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place
Stayed 1 night in Dec 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service
Air conditioning would have been great. Fan was ok. Thanks
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very informative, friendly staff enjoyed our stay
Stayed 1 night in Dec 2023
Response from The Avenue Hotel Whanganui on 19 Dec 2023
Thank you for your review, we are delighted you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023
Response from The Avenue Hotel Whanganui on 19 Dec 2023
Thank you for your review, we are delighted you had a pleasant stay with us.

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service
One bed mattress sunken in
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable but they were remodeling the dining room which we were unaware of when we booked. It was closed and we had to go elsewhere for breakfast
Stayed 1 night in Nov 2023