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"Great staff very helpful. They upgraded our room upon arrival which I don’t believe ever requesting. There were nice perks included like tooth brush toothpaste, and several other bathroom supplies. Several drinks were included, and chocolate was included. Beds were clean and comfy, room was clean. Staff was great in helping make accommodations for taxi ride to the train station. Breakfast was mediocre, but there are great restaurants just a short walk away. "

"Absolutely everything was wonderful))"

"Great service. The restaurant was amazing. The only negative was the shower head was very low/ in 5’11 and I couldn’t fit under. Other than that it was greats I would stay there again for sure. Largest room we had out of the 4 hotels we stayed at in Switzerland "

"Great location. Right next train station, so you can go anywhere from there, but it still quiet. "

"Clean room Family friendly Great location "

"What an amazing hotel and location looking already to come back again next year "

"This hotel welcomes you with a luxurious old world feel!! So close to the train station (literally across the street …) and right on the lake. It was easy to walk along the promenade and take public transportation to different nearby villages. The room was super clean and had a beautiful view of lake Geneva. The little balcony with table and chairs and Nespresso machine in the room was the icing on the cake :). Breakfast had a nice variety which included healthy options as well. What stood out the most was the concierge and staff that worked at the hotel. They were super helpful in finding and recommending things to do to make the most of the stay, even calling ahead ro a nearby vineyard to make sure they had space for us for a last minute tasting. Then helping us with the trains there and back. Overall we can’t recommend this hotel enough and would stay here again!"

"Great location "

"Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine."