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"The resort itself appeared to be well-maintained and amenities were adequate, especially if you had young children (ex. Lazy River). The room (we had a 2 br unit) itself was spacious and the availability of a w/d and full kitchen was a definite plus. Negatives were the bed (very uncomfortable mattresses and pillows, thin and very worn) and the overall poor lighting, especially in the bathrooms. The on-site restaurant had decent food, but was woefully understaffed. There was one cook and one server who also had bartending and busboy duties. It also closes at 8:00pm, which is quite early for being the only eating facility on site. As this is a time share property, be advised that there is a sales pitch for purchasing at the property. Road signage is also lacking, so finding your accommodation can be a bit challenging, especially in the dark. Overall it’s a well-designed resort with multiple activities, but the room comfort could be improved."

"Room dirty old food left in fridge and ac didn’t work in the whole building."

"Everything was really nice "

"Pool was amazing"

"Lo que me gustó que esta cerca del río y lo malo la atención al cliente fue pésima"

"The hotel and room are good. They have a weird parking lot and the faucet water pressure in the bathroom is a 2 out of 10. "

"No breakfast"

"Do not listen to the porters about taxi rides back to the airport. They will tell you its $29 but the taxi driver will charge you $39. The taxi driver is trying to charge me twice by double charging my credit card. An uber or lyft will be cheaper. Also the rooms are a little run down. The place needs an uplift."

"Beautiful hotel. Friendly staff from valets to front desk to housekeeping. "