Lobby

Reviews of Quality Inn Palm Beach International Airport

2.5 out of 5
Quality Inn Palm Beach International Airport
1505 Belvedere Rd, West Palm Beach, FL

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1005 reviews" "
Rating 8 - Good. 277 out of 1005 reviews" "
Rating 6 - Okay. 126 out of 1005 reviews" "
Rating 4 - Poor. 63 out of 1005 reviews" "
Rating 2 - Terrible. 102 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Nancy

Stayed 4 nights in May 2024

10/10 Excellent

wilfrid

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Susie on 18 May 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our inn to be a great place to relax and that you loved everything about it. Your perfect score means the world to us! We hope to welcome you back soon for another wonderful sta

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Susie on 20 May 2024
Thank you for your review!!!

10/10 Excellent

Moises, Aguadilla

Liked: Cleanliness, staff & service, property conditions & facilities
A Recomended
Stayed 1 night in May 2024
Response from Susie on 18 May 2024
Thank you so much for your glowing review!

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
Thank you for the perfect rating! Please visit us again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Susie on 18 May 2024
Thank you for your review!

10/10 Excellent

Sasipim

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
Thank you for the excellent rating!

10/10 Excellent

Pablo, Royal Palm Beach

Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities
Very pleasant reception when I arrived at 1 o’clock in the morning
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
We're glad to hear you had a pleasant reception! Please visit us again soon.

8/10 Good

Christine

Stayed 1 night in Apr 2024

4/10 Poor

Jarol

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
We're sorry to hear about your experience. Please let us know how we can improve.

6/10 Okay

Leon

Business traveller
Disliked: Staff & service
There was limited dining option. I only stayed 1 night was in the area on business
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
We apologize for the limited dining options. Your feedback is valuable to us.

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
Thank you for your feedback!

6/10 Okay

Akbar

Travelled with family
Liked: Staff & service
I got room on second floor and I have to carry luggage through stairs inside it was not very nice either it’s not feel like hotel it feel like motel.
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
We apologize for any inconvenience. Your feedback is noted.

10/10 Excellent

Monipatry

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Nice breakfast variety. Happy atmosphere during breakfast.
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
Thank you for your positive feedback! We're delighted you enjoyed our value, breakfast variety, and the cheerful atmosphere. We hope to welcome you back soon!

6/10 Okay

Mary Lou

Stayed 2 nights in Apr 2024
Response from Susie on 18 May 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our inn to be a great place to relax and that you loved everything about it. Your perfect score means the world to us! We hope to welcome you back soon for another wonderful sta

8/10 Good

Francisco

Stayed 2 nights in Apr 2024
Response from Susie on 18 May 2024
Thank you for your review, please let us know what we can do to improve your next stay with us.

8/10 Good

LeeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what we needed. People were very helpful at check in. Comfortable beds.
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

10/10 Excellent

Anton

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.

10/10 Excellent

Janis

Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
Thank you for the perfect rating!

8/10 Good

Sean

Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 7 May 2024
Thank you for sharing your experience! We're here to address any concerns.

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this to all my friends.
Stayed 3 nights in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.

10/10 Excellent

Margueta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good 👍
Stayed 3 nights in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful visit.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and breakfast
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your 5-star review! We're delighted to hear that you found our customer service helpful and enjoyed our breakfast offerings. We hope to have the pleasure of welcoming you back soon.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Small but clean room. Friendly staff. No business center.
Stayed 2 nights in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for sharing your feedback. We're pleased to hear that you enjoyed our breakfast, clean rooms, and friendly staff. We appreciate your input regarding the business center, and we'll consider it for future improvements. We hope to welcome you back for another pleasant stay.

8/10 Good

Ramiro

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

10/10 Excellent

Carol

Travelled with family, Business traveller
Very helpful. Great customer service and offer breakfast
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your 5-star review! We're delighted to hear that you found our customer service helpful and enjoyed our breakfast offerings. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Apr 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for taking the time to leave us a 5-star rating! We're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Keyia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay !!
Stayed 1 night in Apr 2024
Response from Yamilex- Front Office Supervisor on 3 Apr 2024
Thank you for choosing to stay with us! We're delighted to hear that you had a pleasant experience during your time here. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We hope to have the pleasure of welcoming you back soon!

8/10 Good

Tiki

Stayed 1 night in Mar 2024
Response from Yamilex- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

10/10 Excellent

Olatunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love it
Stayed 1 night in Mar 2024
Response from Yamilex- Front Office Supervisor on 3 Apr 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and managed. Everyone was very friendly. Conveniently located near airport and car rentals
Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed our well-maintained property and friendly service. We strive to provide a convenient and comfortable experience for all our guests. We hope to have the pleasure of welcoming you back in the future!

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Staff & service
No shuttle to airport
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your feedback. We apologize for any inconvenience regarding our shuttle service. We do offer transportation to and from the airport for a 10 fee, which can be easily arranged with a quick call to our front desk. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near airport, close to everything, clean room with refrigerator, breakfast also
Stayed 4 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your positive review! We're glad to hear that you enjoyed our convenient location, clean rooms, and amenities such as the refrigerator and breakfast. We appreciate your feedback and hope to welcome you back for another pleasant stay soon!

2/10 Terrible

hellen

Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
We're truly sorry to hear about your disappointing experience. Please reach out to us directly so we can address your concerns and make things right. Your satisfaction is our top priority.

10/10 Excellent

Keneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Roman

Stayed 4 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for choosing to stay with us! We're delighted to hear that you had a pleasant experience during your time here. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We hope to have the pleasure of welcoming you back soon!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Overall, the property is dated. The motel is near the airport in a congested, dirty area. at an average of $240 per night it was overpriced. On the other hand, the staff, especially housekeeping, treated me very well.
Stayed 4 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Richard, for your feedback. We appreciate your compliments regarding our staff, especially our housekeeping team. We apologize for any inconvenience caused by the location and pricing. We'll take your comments into consideration as we strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place the breakfast is decent and the staff are nice.
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Kevin, for your glowing review! We're delighted to hear that you enjoyed the peaceful atmosphere, our breakfast offerings, and the hospitality of our staff. We hope to welcome you back for another enjoyable stay in the future!

8/10 Good

Linda S

Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to welcome you back soon.

10/10 Excellent

Keneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Kenneth, for your positive feedback! We're thrilled to hear that you found your stay with us very nice and comfortable. We hope to have the pleasure of hosting you again in the future

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Mary, for your positive rating! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 Poor

Bryan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Over priced. Old and dirty.
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Bryan, for your feedback. We apologize if your experience did not meet your expectations. Your comments regarding pricing and cleanliness are duly noted, and we will take them into consideration to improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.

2/10 Terrible

Dawn

Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 23 Apr 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to learn more about what went wrong during your stay so we can address any issues promptly. Please reach out to us directly so we can make things right. Thank you for bringing this to our attention.

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service
The room has not been updated since the70’s
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, Rosemarie, for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon!

10/10 Excellent

James

Business traveller
Best price close to the airport
Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 26 Mar 2024
Thank you, James, for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon!

10/10 Excellent

Tracy

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Young lady. We're going to the front desk with very pleasant. The property I had concerned about
Stayed 2 nights in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 12 Mar 2024
Thank you for your perfect rating and kind words about our front desk staff. We're thrilled to hear about your positive experience. If you have any concerns about the property, please don't hesitate to share them with us, and we'll be happy to address them promptly.

6/10 Okay

Sharnese

Stayed 1 night in Mar 2024
Response from Yamilex Hernandez- Front Office Supervisor on 3 Apr 2024
Thank you for your rating! We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve and earn that perfect 5 next time, please let us know. We look forward to welcoming you back soon!