Search Hotels in West Lansing, Lansing

"The pool wasnt up and running which was TERRIBLE because that one the only request by our large group of 12 people! "

"Very run down, shade was broken in room, large stains on carpet, shower knob was broken. Kids running and screaming in the halls. I would not stay here again "

"Clean room Swimming was fun"

"I checked into my room, noticed immediately that the covers were dirty had stains on them. The curtains to the room were broken half down stains on them. The bathroom was very filthy. Had to go in wipe down the toilet and the sink stains all over the sitting area chairs, and I also took pictures. It was a very unpleasant day was very unsatisfied, and the staff was not accommodating to the situation."

"Stay was fine. My only real complaint is that the room was extremely dusty. A little gross. Otherwise it was fine."

"Good"

"The staff was very nice and the coffee machine were great and was complementary"

"The place was horrible and very dirty. Divide from the beginning all the way to the room."

"We just returned from staying at this hotel and we loved it. The hotel is very modern and chic and very clean. The hotel was very crowded but oddly enough, we never heard a peep when in our room. I will say there was only one desk clerk and we had to wait about 10 minutes just to check in. There seemed to be a large group with a kid's basketball team that were all checking in around the same time. It would have helped to have had another clerk though. All in all, I would highly recommend this Hyatt. Be prepared to pay $14 to park in their lot though. There were spots right outside the door in their lot but we were told there was no overnight parking there even though we recognized some of the same vehicles wjen we checked out from thr night before parked there. That is my only complaint. "