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"Another fantastic stay, staff at this hotel are welcoming, friendly and are a credit to the hotel, they always make my stay more enjoyable, as someone who uses the hotel regularly it's great to be greeted by name upon arrival at reception,recognized by restaurant staff and friendly greeting from the breakfast team, the spa facilities are fantastic and relaxing, had a great room with view of the harbour, looking forward to my next visit"

"Great front desk"

"Habitación muy limpia y con buen espacio, y el hotel muy bonito y muy bien cuidado."

"Handy to the town of Galway, and close to the railway station. Staff were particularly helpful. The shower, bed and breakfast were all first class. "

"First class property and first class staff! This will be our go to in Galway always!"

"yes"

"Great location "

"Great location, staff was very friendly. Very clean and pretty hotel! "

"I want to start by saying the location is great, right on Quay Street and the staff was very kind and helpful. And if perhaps we had gotten one of the rooms overlooking the street as shown in the picture it would have been better. Not sure if it was because we booked through Expedia, but we were put in room 105 which is the smallest room in the hotel and the window looks at a wall (which they tried to decorate with fake vines) with a green neon light that is the same day or night. The room was so hot and we couldn't get their AC system to work. The staff did get it to work temporarily but then it broke agian. Just be sure to ask for a room (#1-3) that faces the street and you might have a better experience. Also, parking is in a garage nearby the hotel (not owned by hotel). They did give us a discount for being a hotel guest and their staff was helpful as well. Just wish we had a full -sized room and a better view. "