West End Trip

all was great. in walking distance of places we went to

Great hotel. Nice staff.

We spent three nights at the Barnett. While there are aspects of the hotel we thought were quite nice, including the size of the room, the nice outdoor deck adjacent to our room, the decor, the location, and the service level from the staff, our room definitely had shortcomings that cause us to give less than a five-star rating. First, there was something off with the climate control in the room that caused us not to be able to get it to set to the temperature we wanted. The room wasn't oppressively hot or cold, but it appeared the system was trying to change the temp but getting stuck. Perhaps related, there was a repeated "clunking" sound we kept hearing from the vents. It ended up being white noise that did not prevent us from sleeping properly (the bed was comfortable), but it was less than ideal. The other issue with the room was the water pressure and shower design were not optimal. The water pressure was rather low. In addition, the shower design was with a glass panel that opened at the end (no complete enclosure), so water would splash a bit onto the nearby floor. We put a towel down, but that towel got wet and I accidentally stepped on it in my sock, soaking my sock and requiring me to change. We also tried the Italian restaurant in the hotel on our first night. The food was good, but the service was quite slow. So we liked the hotel, but would describe our experience as mixed.

Amazing location with an easy walk to Bourbon Street, the riverfront, the casino, and tons of great restaurants and bars. Our room was adorable, surprisingly quiet for being just off Canal Street, and stocked with everything we needed. We loved our stay and will absolutely be back!

Very beautiful hotel, close to everything, can walk. Clean rooms, great staff, very helpful and friendly.