West Bank Trip

They charged me 40 $ for the parking. I did not know about it before getting to the hotel. Receptionist told me that they sent a notification to me through Expedia. I said I haven’t received the notification and I told her to check the notification on the Expedia app. When she tried to check it on my phone, the app was giving an error and no notification showed up. She said they received a response from Expedia that message was delivered to me, but it was not. I was charged an additional 40 $ because of Expedia app error on my phone. If I knew that before I would not choose this hotel. But I didn’t have any error when I was doing the reservation on the app, it was giving error only when we tried to check the notification! So be prepared for it..

Excellent hotel

I’ve stayed there several times when I come to visit Family. The rooms are comfortable and the restaurant is excellent. I prefer the Garland to one of the national chains.

Terrible - drunk / high people in the lobby, room facilities not working, unhelpful staff, downgraded room - too many issues to list. Avoid this hotel.