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"Everything was good …………."

"Very nice bed, great location centrally"

"The location at the top of The Reeperbahn is fantastic and the hotel is certainly a step up from the some of the other hotels in the area. As I was with a friend I choose this hotel because of the larger bedroom and this turned out to be fine. There is plenty of space in the room, a larger bathroom and a separate desk and two chairs that can be used. Check in was fine. When it was staffed, the bar, coffee area was fine. Unfortunately, on two occasions I waited for drinks, once for coffee in the morning and once for a beer in the early afternoon, but no staff were there so I left. At check out, nobody was on reception so we left our cards on the counter. The aircon in the room either didn’t work, is rubbish or needs a science degree to work it – this was annoying as it was 25 degrees on the days we were there. We were on the 7th floor and the wait for the list can be long. On the whole this is a nice hotel. I wish they had more staff on in the morning/afternoon and waiting 4/5 minutes for the lift is annoying but I would probably stay here again if the price is right."

"All Perfect Thank you for great night"

"After our stay here the Inercity Hotel in Hamburg is one we would avoid in future. The check in area looks more like the reception for an office block and compares poorly to most of the hotels we've stayed in. They advertise a free local travel card which, when I stayed at another InterCity in a different place, was an actual card. This time I was informed that a QR code needed to be scanned and the hotel's loyalty scheme joined - at which point I gave up as I had no inclination to join the loyalty scheme or mess about trying to scan a code. When we got to the room and tried to log on to the hotel wi fi you again had to join the hotel loyalty scheme before being able to access the WiFi. Definitely not impressed. The bed was on the small size for two us (and I am slim) and had just two flat pillows. We encountered one of the hotel staff on our way out and requested two additional pillows but these never materialised. The television initially seemed to offer a number of channels but further investigation revealed most of them to be cable stations which could not be accessed. We were unable to find any sport or music channels. It was impossible to get an undisturbed nights sleep as the air conditioning/heating vents would periodically make strange noises even though the heating/fan did not appear to be switched on in the room."

"The room had a really cool design and was very clean. The staff was very helpful and attentive."