Search Hotels with Swimming Pool in Waterton Park

"Our room was at a poor location. Staff were very poorly trained, useless. No breakfast included. Resort and pool were under construction"

"The gentleman at the front desk did not seem very happy to be doing his job. Was handed the key and told to have a good stay. Was told where our room was and where we could park only after having to ask thr clerk. After checking in and settling into our, I called the front desk asking for information on where to get ice. The same clerk said I could come to the restaurant to get some as the ice machine was broken. When I went to get ice I was only given enough ice for maybe two drinks. The clerk said the ice for the restaurant and was unable to give me more as I was not a paying customer of the restaurant. I told the clerk that was not fair or right. I should have been told at check in that if I needed ice that would be something the guest would need to go and buy. In the morning we phoned the front desk asking a noon check out. Was told by the same clerk "we need the room later." I wasnt asking for another full day, I was asking one extra hour. We were only given 30 additional minutes. Overall if there was a different clerk scheduled the experience would have been better."

"Room was clean except the flooring is pretty old carpet so that didn’t feel very clean. Bathroom was good. Breakfast was great, decent options and generous portions. Parking was easy and large lot so no issues there. Staff was super friendly and helpful."

"Great place to stay while visiting a spectacular National Park. Reasonable prices and clean, comfortable accommodations."

"Clean room"