Search Hotels Near Waterloo State Recreation Area, Grass Lake

"Catherine handled our check in very well. She was very pleasant and professional"

"The place was fine until we found a bedbug and immediately check out."

"Hotel sits near a freeway and the road noise was loud all night. Ask for a room on the other side, not facing the parking lot. Also, the gym doesn't open until 6:00. That was too late for me and I didn't get to workout. "

"Nice hotel located walking distance from many restaurants and cafes, just know that if you have a car and are staying a few days it can get expensive since the valet is $40 per day. Otherwise you can park in another location and it costs per hour which end up being something similar. Other than that the hotel is nice and staff is quite friendly."

"Room was dirty and poorly maintained"

"Room was clean and had everything we needed to be comfortable. Hot and good water pressure. Beds were comfortable and fresh. Working appliances and outlets. Had a great night sleep. It’s obviously NOT new, but you’re also NOT over paying! "

"Nice room and very professional staff however bathroom fan was not working and there was no night light option in the bathroom especially when you wake up in the middle of night and want to use the bathroom, the installed lights were too bright and not ideal in that case. Otherwise it was a pleasant experience despite those issue. "

"The room was disgusting. The nightstands and other surfaces were not wiped down. There was a spot of what I hope was dirt on the bed. I arrived so late that I knew staff wouldn't be available to clean my room, so I resolved to shower and remove the dirty blanket. Sadly, when I entered the bathroom, it was worse than the room. The counter had spots of dried toothpaste from another guest, the lotion that was previously screwed into the wall was on the counter with the screws still attached, there were visible black spots on the lotion and soap, and it looked like there was black mold lining the shower. To make matters worse, the soap, shampoo, and conditioner were covered with short, coarse, dark hairs that I hope were someone's underarm hairs. When I mentioned my concerns to the front desk staff in the morning, they simply stated there was nothing they could do for me. I was hoping for some semblance of hospitality after the terrible stay. Instead, after a terrible breakfast and a terrible night, I was sent away with nothing except for a subpar apology. When the front desk attendant tried to show the housekeeper the photos I took of the room, she said no and walked away to smoke a cigarette. "

"Pretty shoddy overall. No room cleaning. Very noisy at night. Room rate higher Saturday than Friday for no explained reason."