Search Family-Friendly Hotels in Waterloo

"Great location in old town. The hotel is generally lovely and you can tell they have put the effort into the lobby. The rooms were nice but not as nice as other Hiltons. Restaurant and bar really good"

"I was initially given the wrong room, and it took over 3 hours of arguments and repeated follow-up calls before I was finally moved to the room I had actually booked. I booked a room with bath and I was given a room without bath because the correct room was not ready. Despite raising a complaint, the property treated the situation as though it was perfectly acceptable simply because the correct room was eventually provided in the end. Pathetic customer service"

"La estancia fue muy buena."

"We were greeted by a very friendly staff member, who shared all the details of our room and hotel. The breakfast was delicious and plentiful with seating space for many guests. Staff paid great attention to keeping all foods well stocked. The front clerk gave us a handful of dinner options all within a five minute walk."

"very clean room, spacious , overall lovely hotel"

"Some of the staff members were not very guest focused"

"We loved our stay. The location is fantastic, with parking right in front of the hotel and all major tourist attractions within easy walking distance. The amenities were great — we used the gym, and our kids had a wonderful time in the indoor pool. Breakfast was delicious with plenty of options. We definitely recommend this hotel."

"Found it to be very impersonal and business-friendly, but less interesting for a family. Location is ok, on a busy street close to the metro and walking distance to attractions (about 2 km). Our room was verrrrrry quiet. The restaurant was too expensive for us - I could not justify taking our family there at the prices on offer. If we did not have teenagers with us I would have preferred a B&b for the friendliness and social interactions so easily available. The neighbourhood around the hotel is mostly EU and EU-style business buildings."

"Breakfast was really nice. I enjoyed it. "