Lobby

Reviews of Best Western Providence Warwick Airport Inn

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1123 reviews" "
Rating 8 - Good. 315 out of 1123 reviews" "
Rating 6 - Okay. 96 out of 1123 reviews" "
Rating 4 - Poor. 50 out of 1123 reviews" "
Rating 2 - Terrible. 36 out of 1123 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I-95. Close to airport.
Stayed 1 night in May 2024
Response from Ashley F.-Front Desk Manager on 26 May 2024
Donna, Thank you!

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the room was clean. However, it shows signs of aging.
Stayed 3 nights in May 2024
Response from Ashley F.-Front Desk Manager on 26 May 2024
Thank you Lillian.

10/10 Excellent

Stacey, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashley F.-Front Desk Manager on 26 May 2024
Thank you!

10/10 Excellent

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, quiet, easy parking and near the airport some fast food store is near and the personnel is excellent, the check in is fast
Stayed 1 night in May 2024
Response from Ashley F. on 25 May 2024
Hector, Thank you for taking the time to rate your stay with us. We appreciate your business and look forward to having you come stay with us in the future.

10/10 Excellent

William Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!!
Stayed 1 night in May 2024
Response from Ashley F. on 22 May 2024
Thank you, William!

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. I’d stay there again
Stayed 1 night in May 2024
Response from Ashley F. on 16 May 2024
Thank you, Catherine.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ashley F. on 17 May 2024
Frank, thank you!

4/10 Poor

Thomas and Deanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor ownership and management. Totally disrespectful
Stayed 7 nights in May 2024
Response from Ashley F. on 16 May 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations.

6/10 Okay

Antonio

Disliked: Amenities
Needs updating, a bit noisy but not from the airport. Other guest
Stayed 1 night in May 2024
Response from Ashley F. on 15 May 2024
Antonio, thank you for rating your last stay with us.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
When I called the front desk to say I would be a little late to check in, the person was not that helpful.
Stayed 1 night in May 2024
Response from Ashley F. on 14 May 2024
Greg, thank you for taking the time to rate your previous stay.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, well organized, satisfied for the money
Stayed 1 night in May 2024
Response from Ashley F. on 14 May 2024
Jeremy, Thank you!

6/10 Okay

Barbara

they gave me a room that was not clean twice Not good
Stayed 1 night in May 2024
Response from Ashley F.-Front Desk Manager on 9 May 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that the only ice machine is located on the first floor. None on the 2nd or 3rd floors.
Stayed 7 nights in Apr 2024
Response from Ashley F. - Front Desk Manager on 6 May 2024
James, Thank you for taking the time to leave us a review.

10/10 Excellent

Raymond

Travelled with partner
Liked: Staff & service, property conditions & facilities
Best Western never disappoints
Stayed 1 night in May 2024
Response from Ashley F. -Front Desk Manager on 6 May 2024
Raymond, Thank you!

10/10 Excellent

Zeping

Stayed 1 night in May 2024
Response from Ashley F. on 22 May 2024
Thank you!

10/10 Excellent

Lucieli

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean,
Stayed 1 night in May 2024
Response from Ashley F.- Front Desk Manager on 6 May 2024
Thank you Lucieli, we hope to see you on your next adventure.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was away from transportation.
Stayed 2 nights in Apr 2024
Response from Ashley F.- Front Desk Manager on 7 May 2024
Thank you Cynthia, we appreciate you taking the time to rate your previous stay.

6/10 Okay

tyronne

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Ashley F.- Front Desk Manager on 7 May 2024
Tyronne, Thank you for taking the time to rate your last stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located; quiet (depending on which way the room faces); comfortable. No desk lamp!! That was a bit botheresome.
Stayed 1 night in Apr 2024
Response from Ashley F.- Front Desk Manager on 7 May 2024
Charles, thank you for leaving a review.

10/10 Excellent

Dr. Shela

Liked: Staff & service, amenities, property conditions & facilities
Professional
Stayed 1 night in Apr 2024
Response from Bob on 27 Apr 2024
Thanks for the positive feedback Dr. Shela. We hope you come to stay with us again!

6/10 Okay

Emily

Liked: Staff & service
Excellent staff and super helpful! But my room felt small and I didn’t think it was worth $100 a night. I wanted to open my window to let fresh air in but there was a decent size hole in the screen :( I went down for breakfast at 6:00 AM and it was barely warm.
Stayed 1 night in Apr 2024
Response from Ashley F. - Front Desk Manager on 7 May 2024
Emily, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

Nasar

Stayed 3 nights in Apr 2024
Response from Bob on 28 Apr 2024
Thanks for the positive feedback Nasar. We hope you come to stay with us again!

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to weekend's events. The room was spacious and clean.
Stayed 2 nights in Apr 2024
Response from Ashley F. - Front Desk Manager on 26 Apr 2024
Thank you, Tanika, for the wonderful review! We're thrilled to hear you enjoyed your stay. Our staff looks forward to welcoming you back in the future!

10/10 Excellent

Jose, Centerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s very close to airport, the noise level is not too bad. Lots of airport traffic. Very nice place. Great service. Good breakfast choices.
Stayed 1 night in Apr 2024
Response from Ashley F.- Front desk Manager on 25 Apr 2024
Thank you so much for taking the time to post a review, Jose. We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Ashley F. - Front Desk Manager on 7 May 2024
Michael, thank you for rating your previous stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except that there was no desk in my room, 234.
Stayed 1 night in Apr 2024
Response from Ashley F. on 24 Apr 2024
Thank you for the 5 star rating! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amy, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe here & the staff was very friendly. Great location too!
Stayed 9 nights in Apr 2024
Response from Ashley F. on 24 Apr 2024
Amy, thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Clare

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, free breakfast - perfect!
Stayed 1 night in Apr 2024
Response from Ashley F. on 24 Apr 2024
Clare, thanks for sharing your lovely ratings with us and the community. We hope to see you soon!

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities
Always flean
Stayed 1 night in Apr 2024
Response from Ashley F. on 24 Apr 2024
Kristy, thank you so much for your 5/5 rating!

10/10 Excellent

Sabrina

Stayed 1 night in Apr 2024
Response from Ashley F. on 11 May 2024
Sabrina, Thank you!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bob on 21 Apr 2024
Thanks for the positive feedback Jennifer. We hope you come to stay with us again!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, no frills hotel. My sister and I came out to visit family. We had separate rooms and the staff put us next to each other without us even having to ask which was nice. My room was spotless and the bed was comfy. The free breakfast had lots of options. The people working the area hustled and kept the tables clean and everything stocked. I will stay again when I am in the area.
Stayed 1 night in Apr 2024
Response from Ashley-Front desk Manager on 19 Apr 2024
Thank you so much for taking the time to write a review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight before morning flight. Leaving auto in parking lot for six days with shuttle service to airport. No restaurant on property but guided me to a fabulous one 2 minutes away. Very satisfactory stay.
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on 19 Apr 2024
Thank you Preston for taking the time to write a review. We are pleased to hear that you were satisfied with your stay with us. Hope to see you back soon.

4/10 Poor

James, Palm Beach

Stayed 1 night in Apr 2024
Response from Ashley F. on 10 May 2024
James, On behalf of our entire team, I would like to apologize for not exceeding your expectations.

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep before an early flight. Staff was helpful, easy shuttle. All in all, a good experience
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on 19 Apr 2024
Kevin, thank you for your review. Your positive remarks about our staff are much appreciated. We're delighted you found everything to your liking and hope to continue exceeding your expectations on future visits.

10/10 Excellent

LOIS

Stayed 1 night in Apr 2024
Response from Ashley F. - Front Desk Manager on 6 May 2024
Thank you Lois, we appreciate you taking the time to rate us.

8/10 Good

Cen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on 19 Apr 2024
Thank you for leaving us a review on your previous stay with us.

8/10 Good

Shalyce, Moorestown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness; pleasant staff; and complimentary breakfast.
Stayed 1 night in Apr 2024
Response from Bob on 20 Apr 2024
Thanks for the positive feedback Shalyce. We hope you come to stay with us again!

10/10 Excellent

Conway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Convenient. Clean. Great staff.
Stayed 5 nights in Apr 2024
Response from Bob on 20 Apr 2024
Thanks for the positive Conway Shalyce. We hope you come to stay with us again!

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely older, but it was VERY clean, the staff were all very kind, and breakfast was a big hit!
Stayed 2 nights in Apr 2024
Response from Bob on 20 Apr 2024
Thanks for the positive feedback Jessica. We hope you come to stay with us again!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and great staff.
Stayed 1 night in Apr 2024
Response from Bob on 20 Apr 2024
Thanks for the positive feedback Sean. We hope you come to stay with us again!

10/10 Excellent

Christine

Travelled with partner
Liked: Amenities
Loved it.
Stayed 1 night in Apr 2024
Response from Bob on 7 Apr 2024
Thanks for the positive feedback Christine. We hope you come to stay with us again!

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob on 6 Apr 2024
Thanks for the positive feedback Benjamin. We hope you come to stay with us again!

10/10 Excellent

Keriann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bob on 6 Apr 2024
Thanks for the positive feedback Keriann. We hope you come to stay with us again!

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Such a convenient and affordable option by the airport! Always love the front desk folks and the breakfast is great!
Stayed 2 nights in Mar 2024
Response from Ashley-Front Desk Manager on 1 Apr 2024
Thank you for the positive feedback Jennifer. It is always a pleasure, come back and see us again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to stay at.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar 2024
Thank you for taking the time to leave us a review. We value your business and hope to see you soon!

10/10 Excellent

Luis Felipe

Stayed 4 nights in Mar 2024
Response from Ashley-Front Desk Manager on 19 Apr 2024
Luis, thank you for taking the time to rate your stay with us, looking forward to having you come stay with us again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful when I needed them.
Stayed 2 nights in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar 2024
Thanks for the positive feedback Steven. We hope you come and stay with us again soon!

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and parking
Stayed 3 nights in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar 2024
We are incredibly grateful that you took the time to leave us a review. We hope to have you come stay with us again!

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Friendly and efficient check in and check out. Shuttle bus to and from airport was excellent.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar 2024
Patricia, we're happy to see that you had a 5-Star experience at Best Western Providence Warwick Airport Inn. Thanks for sharing.