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Great property, convenient location, delicious breakfast, clean rooms. I would definitely recommend this hotel.
Alina
Stayed 1 night in May 2024
Response from Nino on 15 May 2024
Dear Alina,Your positive feedback is warmly received and greatly appreciated. It's delightful to hear that our hotel property met your expectations and that you found our location to be convenient for your needs.Many guests have shared their appreciation for the breakfast we serve, so we're particularly glad to hear that you enjoyed it as well. Our culinary team takes great pride in providing a varied and delicious start to the day.Cleanliness is a top priority for NYX Hotel Warsaw, we strive to provide a comfortable and spotless environment for all our guests, and it's always encouraging to know when this has been achieved.It's truly rewarding to read that you would recommend our hotel to others. We aim to offer a hospitable and memorable experience, and your recommendation indicates that we are succeeding in this goal.Thank you for choosing NYX Hotel Warsaw for your stay. We hope to have the pleasure of welcoming you back in the future.With best NYX greetings,NinoGeneral Manager
Dear Ewa,Your rating of 5 out of 5 stars truly brightened our day! It's fantastic to hear that you were impressed with the design and technology features at the NYX Hotel Warsaw.Our team places great importance on providing an environment that is not only visually pleasing but also technologically advanced to enhance our guests' experience. We believe that the fusion of design and technology creates a unique stay experience, and we're thrilled to know this aspect of our hotel met your expectations.We look forward to welcoming you back to our hotel in the future and providing you with the same high-quality service and amenities that you enjoyed during this visit.With best NYX greetings,NinoGeneral Manager
Response from Julia Front Office Shift Leader on 13 May 2024
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.
Dear Adam,Your uplifting review is greatly appreciated. It's wonderful to hear that you've had an enjoyable experience at our hotel and that our location was convenient for you.NYX Hotel Warsaw is indeed situated at a prime spot, and we are delighted that you found it to be advantageous during your stay. It's our pleasure to provide our guests with a prime location that allows easy access to numerous attractions and conveniences in the city.We strive to make every guest's experience as wonderful as possible and comments like yours are always encouraging. We look forward to welcoming you back on your next visit to Warsaw.With best NYX greetings,NinoGeneral Manager
10/10 Excellent
Shilpa Tushar
Travelled with partner
7 May 2024
Great location
Shilpa Tushar
Stayed 4 nights in May 2024
Response from Nino on 8 May 2024
Dear Shilpa Tushar,We are delighted to learn that you have rated your stay at our NYX a perfect score. Your positive recognition of our prime location is truly appreciated. Indeed, our hotel's strategic location is one of the aspects that we are very proud of. We understand the significance of being conveniently located close to various attractions and key points of interest for our guests, and we are pleased that this contributed to your enjoyable stay. We hope that our location encouraged you to explore and experience the vibrant city of Warsaw at its best, making your visit even more memorable. Once again, we extend our heartfelt gratitude for your kind review. It will be our pleasure to welcome you back in the near future for another excellent experience at NYX Hotel Warsaw.With best NYX greetings,NinoGeneral Manager
Response from Julia Front Office Shift Leader on 8 May 2024
Thank you for your feedback.We are glad you have enjoyed your stay with us and we are looking forward to welcome you back in the near future. Best wishes, Julia Front Office Shift Leader
10/10 Excellent
Pawel, Des plaines
4 May 2024
Pawel
Stayed 2 nights in May 2024
10/10 Excellent
Tomasz, Chicago
22 Apr 2024
Tomasz
Stayed 4 nights in Apr 2024
Response from Nino on 13 May 2024
Dear Tomasz,We are delighted to learn that your experience at NYX Hotel Warsaw has been a satisfying one, as indicated by your perfect score. It brings us immense joy to know that we were able to meet your expectations and provide a memorable stay.The entire team here at NYX Hotel Warsaw works diligently to create an environment that is comfortable and welcoming. Your positive rating serves as a testament to our efforts and encourages us to continue striving for excellence.We are committed to ensuring that every guest's experience is a positive one, and we are pleased that we were able to deliver that for you. Your satisfaction is our highest reward and it is always gratifying to receive such positive feedback.We look forward to the pleasure of welcoming you back to NYX Hotel Warsaw on your next visit and aim to make your future stays as enjoyable as this one.With best NYX greetings,NinoGeneral Manager
6/10 Okay
Matthew
16 Apr 2024
Disliked: Property conditions & facilities
Matthew
Stayed 1 night in Apr 2024
Response from Nino on 18 Apr 2024
Dear Matthew,Your feedback is crucial to us and we appreciate you taking time out of your day to leave a review. We notice that your overall rating of our services was a three out of five. It is clear that there are areas in which we could have met your expectations more effectively.NYX Hotel Warsaw is committed to providing a memorable experience to all our guests and we hold ourselves to the highest standards of hospitality. We value every opportunity to learn from our guests' experiences and improve where necessary.We trust that your next stay with us will be more satisfactory, as we continuously strive to provide the best service to our guests. Your voice is important to us and is instrumental in our mission to provide the best guest experience possible.Thank you once again for your valuable feedback.With best regards,NinoGeneral Manager
10/10 Excellent
Nina
5 Apr 2024
Nina
Stayed 1 night in Apr 2024
Response from Nino on 8 Apr 2024
Dear Nina,What a delight it is to read your succinct yet powerful rating. Your perfect score of '5 out of 5' tells us that we have succeeded in providing a memorable experience, which is always our top priority at NYX Hotel Warsaw.We believe that our commitment to maintaining high standards in every aspect of our service contributes to such wonderful guest experiences. Our team is dedicated to ensuring that every individual feels welcomed and is treated with the utmost respect and care.It is your satisfaction that fuels our drive to continuously improve and deliver beyond expectations. We look forward to the privilege of serving you again in the near future.With best NYX greetings,NinoGeneral Manager
Response from Julia Front Office Shift Leader on 31 Mar 2024
Dear Tomas,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader
10/10 Excellent
Morgan
13 Mar 2024
Morgan
Stayed 3 nights in Mar 2024
Response from Julia Front Office Shift Leader on 2 Apr 2024
Dear Morgan,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader
Very nice, clean and modern hotel just in the middle of the Warsaw city center. However 200 PLN for a bottle of Resling wine (with the twisted cup! 😵💫) is too much even for an foreigners. Same for breakfast, overpriced...
Verified traveller
Stayed 2 nights in Feb 2024
Response from Julia Front Office Shift Leader on 22 Feb 2024
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. Our breakfast comes as a buffet and is providing many dietary options, therefore this comes with the certain price. We still hope you would visit us again in the future. Best wishes, Julia Front Office Shift Leader
Response from Julia Front Office Shift Leader on 16 Feb 2024
Dear Joe,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader
Beautiful hotel in a very good location . Staff is super friendly . Totally recommend
Ana
Stayed 1 night in Jan 2024
Response from Nino on 26 Jan 2024
Dear Ana,Your generous comments are very much appreciated. It's delightful to know that you found our hotel beautiful and our location advantageous. We're particularly pleased that our team's friendliness stood out to you. At NYX, we believe in providing a warm and friendly environment for our guests and we're glad to hear that we've succeeded in this regard.Your recommendation means the world to us and we look forward to having the opportunity to welcome you back on your next visit. With best NYX greetings,NinoGeneral Manager
Dear Leszek,Your perfect rating has brought us immense joy. It's heartening to know that your experience with our NYX was satisfactory. As a business, we thrive on providing excellent service and your feedback reinforces our commitment to this intent. We look forward to serving you again in the future.With best NYX greetings,NinoGeneral Manager
Good hotel in the city centre with attractions near by
Emilia
Stayed 2 nights in Jan 2024
Response from Julia Front Office Shift Leader on 19 Jan 2024
Dear Emilia,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. best wishes, Julia Front Office Shift Leader
10/10 Excellent
idan
1 Jan 2024
idan
Stayed 4 nights in Dec 2023
Response from Nino on 8 Jan 2024
Dear iden,Thank you so much for the 10 out of 10 review.With best NYX greetings,NinoGeneral Manager
Loved the stay, beautiful hotel and decor! The only thing which wasn’t good was the 1st person we met at reception! The guy was rude, gave us the wrong information for breakfast, wrong room as had to go back down as card not working and no apology!! Besides that the place and other staff were lovely! Would return! Ps would be nice to have still water in rooms as only sparkling water provided
sharon
Stayed 3 nights in Dec 2023
Response from Julia Front Office Shift Leader on 28 Dec 2023
Dear Sharon,Thank you for your feedback. We are glad you have enjoyed your stay with us. We will investigate the situation at the reception, but I am glad the rest of the stay was great. We hope to have you back in the near future. Best wishes, Julia Front Office Shift Leader.
Easy to find, great location. Lovely, clean, modern hotel. Great breakfast selection. Two small cons, we found the bed very hard and our shower drain made a constant noise however would stay again.
Rebecca
Stayed 2 nights in Nov 2023
Response from Nino on 20 Nov 2023
Dear Rebecca,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel easily and enjoyed its modern design and cleanliness. We also appreciate your kind words regarding our breakfast selection. We regret to hear that the bed was not comfortable and that you experienced a noisy shower drain. Our priority is always to ensure a pleasant stay for all of our guests, so we take such feedback very seriously. Our team is committed to creating a positive experience for everyone who stays at NYX, so we will continue striving towards that goal in the future. Thank you again for staying with us.With best NYX greetings,NinoGeneral ManagerPS: Also thank you for the snowy picture
Dear Wissam,Thank you for your kind words! We are glad to hear that you had a pleasant experience staying with us at NYX. It is our goal to create a comfortable and enjoyable environment for our guests. We appreciate your taking the time to share your experience and we look forward to welcoming you back soon.With best NYX greetings,NinoGeneral Manager
Gorgeous stay at this modern, clean and comfortable hotel. Lovely food and drinks, comfy beds and great location.
Molly
Stayed 2 nights in Nov 2023
Response from Nino on 14 Nov 2023
Dear Molly,It's wonderful to learn that you enjoyed your stay at NYX. Hearing that you found our hotel modern, clean, and comfortable truly warms our hearts. It’s always our aim to ensure our guests enjoy an optimal experience with us, and it seems like we hit the mark with you.Your kind comments regarding our food, drinks, and the comfort of our beds are greatly received. We couldn't be more pleased to know you enjoyed our strategic location as well.We look forward to welcoming you back in the near future. Your satisfaction is our greatest reward.With best NYX greetings,The NYX Hotel TeamNinoGeneral Manager
This is a new modern hotel with spacious rooms, many large elevators, and very comfortable beds. AC worked great and it had a mini fridge. Very close to trains, metro, and busses. Staff was friendly and helpful. I would stay here again.
Vincent
Stayed 3 nights in Aug 2023
Response from Nino on 24 Aug 2023
Dear Vincent,Thank you for your review! It was a pleasure reading it and I am happy that we made your stay special."WOW." is a wonderful compliment and it is just great to receive it.I am pleased that you did experience our best service and could enjoy our "NYX" spirit!My team and I are looking forward to welcoming you again here soon!With best NYX greetings,NinoGeneral Manager
so lovely, well located!
staff are so kind and flexible!
breakfast in the room was also good option!
NAOTO
Response from Nino on 18 Aug 2023
Dear NAOTO,Thank you so much for the 5 out of 5 review.I really appreciating you mentioning our team.Happy to see that you enjoyed your stay and breakfast with us.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager
10/10 Excellent
Maryna
13 Aug 2023
Maryna
Stayed 1 night in Aug 2023
Response from Nino on 4 Sept 2023
Dear Maryna,Thank you so much for the 5 out of 5.With the best NYX greetings,NinoGeneral Manager
Great hotel with high quality design but not perfect Stuff. Room was not ready at the Check it time and was No sorry.
Michal
Stayed 2 nights in Aug 2023
Response from Nino on 17 Aug 2023
Dear Michal,Thank you for the review.I am sorry that your room was not ready on time, fortunately we were fully booked the day before, so our team of cleaning fairies were busy during their magic.I still hope that you had a great stay with us?Hope that you will visit us again to show you that the team can do better!With best NYX greetings,NinoGeneral Manager
Clean and comfortable. Nice design. Very modern. Would definitely stay there again
Agnieszka
Stayed 1 night in Jul 2023
Response from Nino on 24 Jul 2023
Dear Agnieszka,Thank you so much for the 5 out of 5 review.I am happy to see that you enjoyed your stay.Looking forward to see you soon back again.With best NYX Greetings,NinoGeneral Manager
I have been to many 4/5 stars hotels and this hotel went beyond my expectations. It’s beautiful, clean, new and the staff is friendly. The breakfast is AMAZING. It has so much food options and a variety of different things. Most importantly everything was fresh. And the restaurant is wonderful too. It had such good food, and desserts. They definitely have a great chef. The rooms are spacious and have a coffee machine. I will be coming back for sure and highly recommend.
Elzbieta
Stayed 1 night in Jul 2023
Response from Nino on 19 Jul 2023
Dear Elzbieta,Thank you so much for this wonderful review.Me and my colleagues are constantly trying our best to make you feel as comfortable as it takes.Our biggest goal is a smile on your face. And the biggest reward - you as a satisfied guest!Thank you for the opportunity!We are looking forward to welcoming you again in the nearest future.With best NYX greetings,NinoGeneral Manager
10/10 Excellent
Shaymaa
8 Jul 2023
Shaymaa
Stayed 5 nights in Jun 2023
Response from Nino on 18 Jul 2023
Dear Shaymaa,Thank you so much for the 10 out of 10 review.Looking forward to see you soon again.With best NYX greetings,NinoGeneral Manager
The service was excellent.
The staff were very kind!
Very clean room with all the facilities
Dikla
Stayed 3 nights in Jun 2023
Response from Nino on 18 Jul 2023
Dear Dikla,Thank you so much for the 5 out of 5 review.I am very happy that you experienced our NYX service.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager
Fabulous location a stone's throw from the central rail station with its connection to the International Airport. We will definitely return.
KEVIN
Stayed 1 night in May 2023
Response from Nino on 9 May 2023
Dear Kevin,I was very happy to read your positive review. We are excepting you back on your next trip to Warsaw:)With best NYX greetings,NinoGeneral Manager
It was good to find a hotel that does a 5-star experience without the cost! Excellent location, local restaurants and tram stops.
Francisco
Stayed 2 nights in Mar 2023
Response from Nino on 26 Apr 2023
Dear Francisco,Thank you for taking the time to share your experience of our hotel with us and other readers! We are delighted to learn that you enjoyed your stay with us. Look forward to welcoming you back soon! With best NYX greetings,NinoGeneral Manager
I booked a single bed for two, but got two separate beds instead. Beds were uncomfortable and unstable. My bed was literally moving each time as I turned around at night. I could not get a proper sleep because of that. The TV was not working and all efforts to switch it on were not successful. There were some cracks on the ceiling close to ventilation and overall the room temperature was rather unpleasant. Positive things: location is great and staff is very friendly.
Eldar
Stayed 2 nights in Mar 2023
Response from Nino on 26 Apr 2023
Dear Eldar,Thank you very much for choosing the NYX as destination hotel for your last trip to Warsaw. First of all I am very happy to see that you liked our location and that your staff were able to assist you.We regret that you did not feel most comfortable during your stay with us and that in a manner we could not meet your expectations.All guest comments are most welcome and carefully read as they help us in identifying strengths and weaknesses in the service we offer. Therefore I shared you feedback with our reservation and housekeeping in order for us to be able to improve on the points. We are hoping to get another chance to welcome you back in our hotel.With best regards,NinoGeneral Manager
Only supposed to be a convenient stop over for an early train trip but oh my goodness they blew me out of the water! Excellent service and the breakfast is fab!
wendy
Stayed 1 night in Feb 2023
Response from Nino on 26 Apr 2023
Dear wendy,Thank you for your review! It was a pleasure reading it and I am happy that we made your stay special."oh my goodness they blew me out of the water! Excellent service and the breakfast is fab!" is a wonderful compliment and it is just great to receive it.I am pleased that you did experience our best service and could enjoy our NYX spirit!My team and I are looking forward to welcoming you again here soon!With best regards,Nino General Manager
Dear George,We sincerely appreciate your fantastic rating! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader
Dear Tali,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader
Dear Arnon,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader
6/10 Okay
Elzbieta
30 Nov 2022
Elzbieta
Response from Olexandra on 21 Jul 2023
Dear Elzbieta,Thank you for taking the time to share your feedback with us. We appreciate your honesty and want to express our gratitude for choosing our hotel for your stay.We're glad to see that you had a satisfactory experience with us. Your comments and rating of 3 out of 5 are valuable to us as they help us identify areas for improvement.We're always striving to enhance our services and provide the best possible experience for our guests. If there are specific aspects that you think we can improve upon, we would be grateful to receive further details to better understand your perspective.We hope that you will consider staying with us again in the future, and we'll work hard to ensure that your next visit meets or exceeds your expectations.Once again, thank you for your feedback and for being our guest.Best Regards,Olexandra KozachenkoFO Shiftleader
8/10 Good
Tomasz
13 Nov 2022
Tomasz
Stayed 2 nights in Nov 2022
Response from Olexandra on 21 Jul 2023
Dear Tomasz,Thank you for choosing to stay with us at. We appreciate your positive feedback and are glad to hear that you had a great experience. We take pride in providing excellent service and comfortable accommodations. Your kind words will be shared with our team. We look forward to welcoming you back in the future.Best Regards,Olexandra KozachenkoFO Shiftleader
Dear Guest,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader
10/10 Excellent
Stefan
28 Sept 2022
Stefan
Stayed 2 nights in Sep 2022
Response from Olexandra on 21 Jul 2023
Dear Stefan,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader
10/10 Excellent
John Paul Jam
23 Sept 2022
John Paul Jam
Stayed 2 nights in Sep 2022
Response from Olexandra on 21 Jul 2023
Dear John Paul Jam,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftelader