Walloon Region Trip

Yes above expectations

This hotel exceeded my expectations. To the male staff member who checked us in at around 11pm at night: a massive thank you from us both. We appreciated your warm welcome, free chocolates and free drinks vouchers The room you gave us was fantastic. Very comfortable bed and amazing views on 23rd floor. The room and indeed the hotel premises in general was spotlessly clean. Breakfast- great variety of food very tasty. We especially liked the selection of freshly made smoothies, nut selection and lots of vegan options. The spa was fantastic also, kept very clean while we were there, hottest sauna I have been in and the views from there were the best part of my experience We give the hotel 10/10 we will definitely return soon for a longer stay

The room was beautifully designed but I am afraid it felt a bit style over substance: there was nowhere to hang your coat or put your bag and extras were sparse - I would have expected a fluffy bathrobe for the price. Breakfast was ok-ish on both days with both the poached egg and the scrambled eggs clearly pre-cooked as one was cold and the other room temperature. Overall, disappointing given the room cost and not good value for money.

The room wasn’t in a good condition, the door frame had around 20 screws in it keeping it in place. The bathroom had cracked floor tiles and the shower has seen better days. The hotel ‘bar’ has made up opening hours and the staff weren’t really interested in talking to you. It’s definitely a hotel that is made to look good for photos but it’s cheaply done. Location was good to walk to Saint Gille or the centre. It was clean enough but I’d of probably paid that little more for a better hotel (probably a chain with higher standards)

Pros: The location is convenient and the amenities are present as advertised (in room fridge, kettle, fitness center, room service etc). Cons: The furnishings and fixtures are quite old/worn in this hotel. The bed was extremely hard, and the faucet in our room leaked. The shower did not have a curtain, and the water made the entire bathroom floor wet. Noise from both the street and the hallway made it difficult to sleep. Would visit the city again, but not stay at this hotel.