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"My 96 year old mum uses a rollator and for long distances a wheelchair. There are a number of stairs to access the reception and restaurant and staff made sure there was a ramp and gave us stair free access to the restaurant via another function room. Reception also helped me to use the EV charges as you need to download an app to use them. The evening meal was superb and the after eight cocktail delicious. Hotel is in a beautiful location surrounded by an excellent golf course with a stunning view of Tewkesbury Abbey. Full marks to the staff and the chef. Will certainly stay again. "

"Lovely staff. Amazing grounds. Good and spa great too. Beds are sooo comfortable. "

"We had superior rooms on the second floor with wonderful views. They were clean and comfortable, though the room service was a little careless. The second floor is accessed via 2 long stair cases. Quite an effort for 2 old codgers with cases. Staff were helpful and polite. This is more like a large pub with rooms, though popular with the locals and always busy, probably due to reasonable prices. All in all ,a good experience. Love Ross."

"We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay."

"Room was in a state of disrepair. Shower, paint lifting off the walls. But the restaurant bars and lobby were in great condition."

"Clean but like some old buildings, plumbing is a challenge. A shower where it was impossible not to spill water on the floor! But the room was clean and comfortable."

"Room could have done with an easy chair but was good otherwise. Hotel seems to pick its staff for their friendliness and helpfulness. Not a bad one amongst them. Plenty of choice at breakfast though evening meals were limited as awaiting new cooling facilities. Plenty of parking at front and back of hotel. Hotel location ideal for getting into Gloucester. Very pleased overall and would definitely use again."