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"Great service and amenities! Everything around is very close and convenient especially the train station and the familymart inside the hotel. Would go here again"

"Location was great. Next to station with next stop being the airport and within walking distance to the outlet mall with shopping and food options. Room layout was very good with a partition between the sleeping area and the rest of the room. Free shuttle service to the airport is also available."

"I didn't know that they have North and South buidlings. I have stayed there several times, but I always stayed in the North. Elevators in the North stop at the 2nd floor. You can to go a convenient store (Lawson) and also at the same floor as the two train station (JR and Nankai). Airline check-in counters are also located on the 2nd floor. But if you stay in the South, the elevators do not stop at the 2nd floor. So you need to go through the Front Desk area, go to the North elevators to go up to the 2nd floor. That was the only inconvenience to be assigned to a room in the South."

"great location and hotel amenities. stayed two nights before and after flights from Kansai airport. Enjoyed a spa and shopping "

"Spacious, clean and quiet room with a Japanese style bathroom (Spa!?). Easy check in and check out at 11am (self or staff). A convenient location, 5min (cab)from JR Wakayama, half a block from the main street where all Izakaya, restaurants, bakery and convenience stores are. Walking distance from JR Wakayama. Friendly staffs on site!"

"Yes, the room is clean and the staff are very helpful"

"Clean room, nice view, great public bath. Parking is quite convenient, there is a footbridge that connects parking to the hotel via a mall. "

"The hotel offers all night onsen bath, as well as complimentary ice popsicles and mini ice cream treats for you to enjoy after taking a bath (or not). Also provides complimentary soba noodles at 9:30 pm (last for maybe two hours) on 1/F. Excellent service overall and definitely will stay here again in the future."

"Clean hotel and Friendly staffs"