Search Hotels Near Volksgarten, Cologne

"My German friend and I stayed here one night to see the band The Notwist. The hotel is centrally located, near the cathedral and museum and shops on the waterfront. The Junior suite was spacious, had stunning views, and was quiet, clean and comfortable. The hotel staff is super nice and helpful. They had the adapter for my American electronics. The breakfast was a smorgasbord of everything you could possibly want (breads, pastries, cheeses, meats, fresh fruits, juices). The waiters made our coffee beverages and brought them to our table. It was the perfect stay for our one night in Cologne. "

"Breakfast was excellent. "

"Great breakfasts "

"Upon check in, there was a line out the door. With only one person attempting to check people in, deal with room keys that were not working and providing other support, the line moved slowly. They did have a self check option, but info from Hotels.com wouldn't work. Once getting to the room, it was sparce with the very bare essentials. Then came the noise, coming from outside, inside hallways and an elevator that was next to my room. Breakfast was meh.. For over $275/night.. not what I expected."

"Tried to check in at 12.30pm and were told we couldn't access our rooms until 3pm. Which is super frustrating and there wasn't even any sense of empathy or apology for it. Front desk staff were very very slow at the check in process. Front desk staff on other occasions had no urgency despite there being a queue. Why don't they act more quickly, they are on "go slow" mode? Bar staff were very nice and much more efficient. Room was nice, although no iron and ironing board. For s 4 star hotel the water should be refreshed daily. Price of the mini market on ground floor was disgraceful - €4+ for a small bottle of water. Hotel was in a fantastic location. Lobby area is nicely setup for relaxing and drinks. Did not appreciate a knock on my door from housekeeping team at 8.30am on Sunday. Who does this?! Would not return to the hotel I am afraid due to the numerous issues above."

"Such a relaxed stay. All the staff were so helpful and friendly - reception, breakfast, housekeeping. Our flight was cancelled and the hotel gave us the same rooms for an extra night without any fuss."

"Lovely hotel and great location. Stones throw away from the main area. We had a road side room with a view of the Cathedral and was surprisingly quiet."

"I really enjoyed this hotel - it is an experience! The rooms are comfortable, almost luxurious….the breakfast buffet is amazing, they have a nice spa/sauna, and a reasonable (albeit just essentials) gym. The neighborhood is quiet, so no noise, and easy walking distance to parts of Cologne. Note: the front desk is rarely staffed, which is a key gap in case of emergency needs or scheduling changes."

"The hotel staff are efficient, welcoming and resourceful. Property could use an update, especially carpets in rooms. Hairdryer was sticky, scratched terribly and should be replaced!! Location is walkable to stores, restaurants, museums, galleries and the cathedral, which is fantastic."