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"Terrific front desk staff, very helpful and informative. Room was very clean, shower was super and bed was very comfortable. My only “complaint” is that there is not a visible sign you can see from the street. But we asked someone at the train station who pointed us in the right direction. "

"Everything about the Beausite was perfect. Staff very attentive and friendly. The extras are appreciated-- the slippers, robes, ski locker room (heated for drying out gear), saunas were fabulous. The treats in the room each day were so nice as well. Breakfast buffet was excellent-- I am a tea drinker and loved the tea station. Thank you for an excellent stay!"

"We enjoyed our comfortable room. The location was so convenient for walking. It was quiet and peaceful. The bathroom was very nice and adequate for sharing. The rooftop was spectacular. We spent time each evening watching the go down."

"Seeing the Matterhorn from bed is a joy to behold! Staff were super friendly and the breakfast AMAZING! "

"Staff very helpful and the Mountain View is great "

"Nicely positioned with a balcony overlooking the main square. A two minute walk to the castle behind. Excellent pasta in the restaurant below and of course the Italian gelato was welcome."

"Nice location and cozy clean hotel. Staff is very nice & accommodated."

"I made a reservation and paid extra to get a hotel with a Mountain View and balcony at the Matterhorn Inn, and the night before, I was told without warning that they were moving me to their sister property called Hotel Porta Cervino. Our room was downgraded to a room that overlooked the kitchen and dump dumpsters, there was no balcony, and the room was stuffy. Because we were over the kitchen doorway, the cook and other staff from the restaurant, Wood smoke cigarettes, and their smoke would blow into our room if we had the window open. So unfortunately, we had to keep the window closed and deal with the hot, stuffy room. When I asked about the balcony in Mountain View room, they told me that hotel Porta Cervino was a higher rated hotel than the hotel Manor horn in, so they were upgrading me, even though they gave me a basic room. When we arrived at the hotel, we couldn’t check in, and the restaurant in the hotel was closed until dinner. Our whole day was disappointing, and I would definitely not recommend this hotel nor the hotel Manor Inn, because you would never know what you were going to receive for your money. if you don’t care about your room, and you’re just there to ski, this would be an ideal hotel to stay in, even though I thought it was really pricey for what you were getting."

"Rooms look recently renovated (bathrooms are nice). Location is great if you’re there to hike, staff is friendly and helpful. "