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"Very friendly and helpful staff. Rooms very clean. Our room had an excellent balcony. The view is quite amazing. Ate dinner at the Hotel restaurant. Very pleasant staff and good food. The only reason I knocked the surrounding area was because they are working on a new gondola next door and it was a bit messy. Not the hotels fault. We were able to have them hold our bags so we could explore the area and come back later and check in. Front desk clerk Andi was a hoot and a good idea person for hikes. Just don’t believe him when he says it’s a little uphill because he must be part Billy goat. It was a lot uphill but very worth it. We really enjoyed our stay. "

"Cutest hotel! The room was spacious and so clean. The receptionist was so helpful. When she realized that we were checking out before breakfast the next morning she ordered us a to-go sack. Our balcony had a view of the Matterhorn! Would stay here again in a heartbeat. "

"Walkable to train stations "

"The stay at hotel taeschof was great. The cleanliness of the room and the facility is spectacular. The facilities are very well maintained for an older building. We spent two nights and left refreshed after three long days of travel. The staff was efficient and helpful after we had checked out we had to return as my wife had forgotten her watch. The young lady at the desk immediately went to our room and came back with it. We're traveling by train and the hotel is at the edge of the bus and train station property very convenient when dragging luggage. Our room was on the side of the hotel away from the train tracks and there's some noise from the trains leaving and arriving but we adapted to it quickly and did not disturb our rest. Overall a great stay in a beautiful place."

"Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food."

"Beautiful hotel with great amenities - Sauna and hot tub was unreal. Would love to come back again."

"Essy check in and very close proximity to the station"

"Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable. "

"The hotel was beautiful! Pool and spa! We had a room overlooking the Matterhorn! The front desk and concierge weren’t credibly helpful! Just a 5 min easy walk to the Sunnega lift! So special for a romantic getaway or family trip! "