Viola Trip

Great stay— staff was extra helpful, room was nice, breakfast was good. Very easy to get to from the airport and the shuttle was super convenient.

Overall, we enjoyed our stay and the hotel itself has a great vibe and beautiful design. One thing that would have really elevated the experience would be having the terrace open throughout the day so guests could fully enjoy the property. It would have been such a nice place to relax, read a book, or enjoy coffee. The terrace was typically only open after 5 PM. The first night we were there it was closed for a private party, and another evening it did not open until 7 PM, which felt a little limiting for guests wanting to use the space during the day. The surrounding neighborhood is definitely a bit gritty. While I personally felt safe, there was a noticeable amount of drug activity and homelessness nearby.

Ok hotel. Really nickel and dime you. No good places to smoke.

We had a great time at this hotel in the heart of Union Square. We were lucky to get a room towards the back on the sixth floor, so it was pretty quiet. The vibe of the hotel is great and the rooms were painted dark shades of black and dark green. Beds were comfy & bathroom was fun!

Excellent service and nice clean room. Enjoyed our stay.