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Hotel Puerto Mayor

3.0 star property
Guests relax on the garden patio or gather around the BBQ grills, enjoying amenities like a 24-hour front desk, tour help, and dry cleaning.

Choose dates to view prices

Hotel Puerto Mayor offers a continental breakfast to start the day right. Travelers unwind on the garden patio or connect using the free in-room WiFi. The 24-hour front desk helps with any needs that arise during the stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is ₹9,758
₹9,758 total
25 May - 26 May
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

Frequently asked questions

Is Hotel Puerto Mayor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Puerto Mayor?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Hotel Puerto Mayor on 25 May 2026 start from ₹9,758, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Puerto Mayor?

Self-parking is free at this property.

What time is check-in at Hotel Puerto Mayor?

Check-in begins at 2 PM.

What time is check-out at Hotel Puerto Mayor?

Checkout is at noon.

Where is Hotel Puerto Mayor located?

Situated in San Antonio, this hotel is within 1 mile (2 km) of San Antonio Port, Centro Cultural de San Antonio and Centro Cultural San Antonio. Centro Cultural Estación de Ferrocarriles de Cartagena and Rocas de Santo Domingo Golf Club are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

6.6

Cleanliness

7.6

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 7 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 6 out of 40 reviews

Reviews

Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition and near the port. Staff was friendly.
Stayed 1 night in Feb 2023
Verified

8/10 Good

archie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view of the harbor. Was near the harbor. Was clean, quiet, friendly, helpful.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible hotel

very dirty room and smell, terrible, the reception old guy had overcharged us but we only stay for one evening,
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

The Hotel Room Condition is awful, it is not suitable for human living.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in early. I was able to checkout at 2. We could see our cruise ship from our room. The cruise was delayed. They were very accommodating. The restaurant on the property was very and very reasonable. The police HQ is the building next door.
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for a pre–Ocean Cruise Stay

I had a very nice stay at the Puerto Mayor. It was a good value for the cost especially since it included breakfast. The hotel personnel were pleasant and the room was quiet. I stayed there before a cruise and the cab ride to the terminal only took a few minutes. That was a real convenience. The hotel was within sight of the ship and no hotel was any nearer. I got to San Antonio by bus from Santiago and the taxi ride from the bus terminal to the hotel only took about 15 minutes.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
El trato del personal es excelente.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Luc

Liked: Staff & service
Bien situé pour la croisière, personnel accueillant, Les installations manquent un peu d’amour.;
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atencion y las habitaciones,. muy seguras
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

NO LO RECOMIENDO POR NADA

No recomendable, habitaciones sin preocupación por la limpieza, fui en familia y fue la peor elección que pudimos escoger, no es hotel sino que motel, envases de preservativos botados bajo las camas siendo que la habitación estaba recién entregada y “limpia” que da para pensar en el aseo del baño, sábanas, colchas. Baños tapados, falta de papel higiénico. Lo único en que pensábamos en salir pronto de ahí. Ventanas sin seguridad. Lo único rescatable es el desayuno, y la vista pero para eso voy a un restaurant o mirador. Pésima experiencia, lo tomamos como Hotel como dice la página. No lo es y deja mucho que desear. Cero recomendable ni para Motel. Además carísimo, ni un 4 o 5 estrellas cobra lo que ellos por una noche.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pésimo

Pésimo hotel para nada serio el recepcionista un asco . Tenía una reserva para el día viernes la cual llame que iba en camino y al llegar el tipo me dice que ya había vendido la habitación .. que hago a las 12 de la noche ?? Nunca más en ese hotel ojalá a nadie más le pase
Stayed 2 nights in Feb 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump with no customer service. We arrived at 12:30 pm after a very long day and night of travel and were told we could not check into our room. The manager practically yelled at us that “check in time is 2:00!!” When we did get into the room later, we could not believe how shabby it was. We paid a lot for two nights’ stay – way more than it was worth, so I looked up online what the rate was for that night and it was less than half what we were paying. I went to the front desk and pointed this out to the clerk and her response was, “our rates change all the time and you booked a long time ago.” I asked her, “if someone came up and asked for a room right now, you would give it to them at this lower rate?” She said yes. I asked her if she understood why I was upset and wouldn’t she feel the same way if she were in my position. She said yes but she couldn’t do anything about it and I would have to talk to the manager who wasn’t there at the time. She didn’t offer to talk to him for me. The next morning, we tried to take showers and there was no hot water. When I told the desk clerk, she just shrugged. No apologies. Nothing. There was zero attempt during our entire stay to make us feel welcome or comfortable. If you have to stay in San Antonio, avoid this place and stay at the casino.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

JOSE

Liked: Cleanliness
La atención del personal tanto de atención como limpieza y restaurante de desayuno muy bien y buen servicio no así el personal del restaurante de cena muy complicado y de atención nada agradable
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Attentive, friendly, helpful staff. Convenient location.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Emerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pre cruise night

Precruise night. It was good. Only a 15 minute walk to the ship. Mostly downhill and then on the level. Continental breakfast. Lovely view of the harbour except for the super big cranes. Walk to the beach and see the sea lions and pelicans.
Stayed 1 night in Jan 2020
Verified

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is dated and needs modernising.Wifi did not work in bedrooms, no tea or coffee facilities in the room. Location for cruise terminal was the only plus factor
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of the only nice place around. A little hard to find, but comfortable and within walking distance of stores.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views spectacular. A few shops and restaurants nearby.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicacion

Muy buena ubicacion para abordar un crucero.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Nous avons grandement apprécié l’accueil et le service à notre arrivée. Moins aimé: les chambres ont besoin de bonne rénovations ( tapis très sale). Les gens sont très courtois et sympathiques
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Martina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Veel te duur voor deze oude kamers

Dit hotel heeft maar 14 of 16 kamers. Ziet er leuk uit, als bungalows maar alles is oud en gammel. Kamers erg klein. Geen koelkast. Douchegordijnrails hangt met touwtje vastgeknoopt aan het plafond. Als je gordijn wil sluiten stort hele rail naar beneden. Dus dan maar open laten waarna wc drijfnat wordt. Met uitzicht op oceaan bedoelen ze de containerhaven. Muren flinterdun. Ontbijt is eenvoudig en beperkt. Op zich prima maar voor deze kamerprijs verwacht je wel iets meer. Personeel is zeer vriendelijk maar de prijs voor deze oude kamers is veel te hoog. Enige pluspunt is ligging t.o.v. cruiseport. Geen andere reden om hier te willen verblijven
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Joyce

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

If one is fortunate in getting a renovated room, it is a happier experience than our room (#10) with dirty carpet, gaping door, peeling exterior paint, too short beds and dismal bathroom with slippery shower floor. Avoid the lower priced rooms, if you can. San Antonio businesses are profiting from use of this town as a cruiseport Two different couples,with whom we spoke, took a taxi up to this place, only to learn the room had been double booked, and they were being sent to another lodging. This should not happen.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Diana

Liked: Staff & service

Excellent position for pre/post cruise

A perfect spot in an otherwise uninspiring place to start a cruise. The view of the port was excellent. We chose to dine in a restaurant elsewhere at night. Breakfast was adequate. Staff friendly and very helpful with taxis. We'd certainly stay again.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Marc

Liked: Staff & service

Decent hotel

ROOm was okay,
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nice property with good view of the harbor

Nice hotel, but the shower was less than ideal. Shower nozzle kept falling out of it's holder and there was no hot water one evening. The room was pleasant and clean. It's a reasonable deal for the price.
Stayed 3 nights in Jan 2018