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Hotel Arena de Mar

2.5 star property
Escape to a tranquil retreat that’s close to historic landmarks. Treat yourself right with spa treatments and personalized service.

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Tucked away near Temple of Saint Mark and Venustiano Carranza Square, Hotel Arena de Mar offers an inviting atmosphere with a full-service spa for relaxation. Take advantage of the terrace, dry cleaning/laundry services, free self parking, in-room WiFi, coffee/tea in the lobby and concierge services to make your stay even more enjoyable.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
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About this property

Hotel Arena de Mar

  • Hotel near Venustiano Carranza Square
  • Located close to Temple of Saint Mark and Dos Bocas Port, Hotel Arena de Mar provides a terrace, dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a TV in reception and coffee/tea in reception
    • A porter/bellboy, concierge services and a 24-hour front desk
  • Room features
  • All guest rooms at Hotel Arena de Mar feature thoughtful touches, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Separate sitting areas, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 900 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 900 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Arena de Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arena de Mar?

Self-parking is free at this property.

What time is check-in at Hotel Arena de Mar?

Check-in start time: 3:00 PM; check-in end time: 1:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Arena de Mar?

Checkout is at 1:00 PM. Late check-out is available for a fee.

Does Hotel Arena de Mar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies.

Where is Hotel Arena de Mar located?

Situated in Paraiso, this spa hotel is within 1 mi (2 km) of Venustiano Carranza Square and Temple of Saint Mark. Dos Bocas Port and Comalcalco Archaeological Site are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

6.0

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 4 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien, desafortunadamente tuvimos un contratiempo con la presión de agua en una de las habitaciones
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Es un hotel nuevo y con personal amable, pero deja poco que desear en cuanto a mobiliario y limpieza. Seguramente en corto tiempo será una mucho mejor opción para hospedarse.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019