Village of East Hampton Trip

Six of us stayed here for the weekend and booked 3 rooms. The positives: - Great location! - Rooms are very spacious - The building has Black Seed Bagels and a Fresh Juice place as well a coffee shop - The lobby has a coffee bar and a drinks bar - The daytime reception staff and bell staff are very friendly - One of the rooms had a slight view of the empire state building Areas of improvement: - The hotel is very dimly lit. The lobby as well as the rooms are very dim. It is hard to get ready in such a poorly lit room - The night staff manager wasn't very friendly and borderline rude - There is no coffee machine in the room BUT coffee bar in the lobby makes up for it - One of the rooms had an issue with the drain of their shower and the another one had an issue with their toilet running all night - The queen beds are small for 2 people We stayed for just the weekend. I wouldn't for a longer stay, The dim lighting isn't very enticing for a repeat stay.

The balcony we got was a view of ugly dirty rooftops with air conditioners and nothing more than that.. I would love to give this property of five star review but the fact of the matter is the picture is make the rooms look much bigger than they are. It doesn't say much about the sink being in the middle of the room and not having an actual bathroom. The beds are extremely hard and the quarters are close. For a boutique hotel with somebody who's not picky about the beds and just wants to be in Little Italy I'm sure it's fine but for us it would not work but I'm extremely grateful that they gave us a refund despite the fact that it was a non-refundable booking. I also credit Expedia and our platinum membership for that. The front desk and the management was very helpful with that and I appreciated it very much. If not for that it would have ruined our whole trip cuz I was traveling with my mother and we have specific needs. So Props to them for that.

The entrance to this hotel is lovely, the restaurant has a great ambience and open-air feel, and the service was top-notch. Perfect location for shopping and walking in SoHo

The room was impeccably clean. The staff was very nice and helpful. The lighting in the room was poor and the bed was not very comfortable. It is a very small space and there was construction (loud) going on each day. Parking was blocks away and I was overcharged.

Exceptional staff. Many smiles and solutions. Great location, convenient to dining and theaters. Very walkable.