Search Hotels Near Village Oaks Shopping Center, Charlotte

"Didn’t clean our room every day, asked for housekeeping to take the dirty towels and provide new and she had had attitude about it, although she took them and provided clean ones. Otherwise it was a pleasant stay"

"Nice place clean I sleep well"

"Left before Breakfast, so do not know. Airport Shuttle, hourly does not make sense, also not sure whether this is advertised while booking. Maybe You all could a deal with lyft or uber to provide rides for a reasonable charge ($10, oneway), and get rid of your shuttle all together? but let customers know about this discounted charge"

"The staff was amazing. Very friendly and helpful. Room was clean, and even though the location is next to the airport, it is quiet enough and the airplane noise is barely noticeable."

"The check-in process at this hotel was simple, quick, and very friendly. It was suggested by the clerk that I join the rewards program, so I did. I travel about 30-35 days a year but I have not stayed at a Holiday Inn in 20 years so I decided to join. That was a mistake. Later in the evening after returning my rental car, it took 3 phone calls, and an hour and a half for the complimentary van to get me the 6-minute drive from the airport to the hotel. The van driver wouldn't talk to me about it in the van because of the camera. At the hotel, he wanted to dish the dirt on his boss as the reason he wasn't there and was showing me his log. I explained that I didn't want to be involved in office drama. I went into the hotel and asked for the manager on duty. The lady behind the desk said it was her. After explaining that it took me an hour and a half to get from the airport to the hotel, she offered to credit 2500 points to my account. She told me it would"

"Clean room, easy check in, air condition was great. Parking was good "

"There was no kettle in the room. there were no basic supplies (like a mug, teaspoon, kettle). It was not possible to make a cup of tea. I went to reception area. They didn't have kettle at all. just coffee machine. but no option to boil water for tea. Poor service."

"Everything was smelly and dirty "

"Honestly this is the true definition of you get what you pay for. The location was great the check in process was smooth. The room was clean and tidy"