Search Hotels in Village da Ferradura, Búzios

"Great people, good room, very close to the beach"

"o Pessoal de atendimento no hotel de bar , restaurante e o Ed Mensageniros são sempre um encanto para os hospedes. Parabens pela administração"

"I had a wonderful stay at this hotel. From the moment I arrived, the service was exceptional—every staff member was friendly, attentive, and genuinely committed to making my stay comfortable. As a woman travelling alone, feeling safe is incredibly important, and this hotel exceeded my expectations. The environment was secure, welcoming, and very well maintained. I would highly recommend this hotel to anyone looking for excellent service, comfort, and peace of mind. I will definitely be returning on my next trip."

"Nice facilities"

"Would recommend to anyone and everyone I know. This hotel is amazing. From the atmosphere, to the customer service to the food, everything was exceptional. Stayed with my family which consisted of a 4 year old, and an elderly aunt, and it was nice and convenient for everyone. I wish we had taken more advantage of the kids programming, "

"La habitacion estaba limpia, y la gente que atiende en el restaurante es extremadamente genial y cortes pero la gente de recepcion no lo es. Estuvimos sin wifi el primer dia, no pudimos avisarle a nuestras familias que llegamos, pedimos que lo resuelvan y nos mintieron diciendo que el tecnico llegaba el primer dia. A la mañana siguiente fuimos para pedir que por favor resueltan la situacion pero el supervisor fue extremadamente grosero y nos dijo que le estabamos quitando su tiempo. A la tarde ya pedimos de nuevo ayuda y si bien el chico de recepcion nos di otro cuarto( aparentemente solo el nuestro no tenia wifi) cuando pedi compensacion me salieron con que ese cambio de habitacion era suficiente. Por favor que los entrenen porque no saben tratar con respeto a sus huespedes. Ellos arruinan el viaje asi que si te quedas aca, no esperes nada de hospitalidad por parte de ellos."

"Estuvimos tres días en julio. Todo estuvo perfecto, el servicio, la habitación bien amplia, la piscina, el desayuno. Nada que corregir."

"Exceptional property! Everything from the hotel staff to the food and the hospitality was outstanding! The heated pool was much appreciated and the gym was beautiful! Will definitely be returning! "

"shower and toilet with poor water pressure"