Interior entrance

Reviews of Dandelion Como Suites & Park

Dandelion Como Suites & Park
Via Firenze 15, Villa Guardia, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews" "
Rating 8 - Good. 6 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matej

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re a family of three and had a great experience.
Stayed 2 nights in May 2024

6/10 Okay

Talip

Travelled with group
Disliked: Staff & service, amenities
Booked 3 rooms, Wasn’t a bad experience but i have to say if you dont like spiders do not book this place. There is spider webs everywere. Looks clean at first sight but the webs are everywhere when you look up, also there is no reception after 22:00 - 24:00 so make sure you get all the answers to your questions before they leave.
Stayed 1 night in Feb 2024

10/10 Excellent

JULIUS

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place tastefully decorated. Wish to stay longer next time. Friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Ilsang, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is very classy old but fully modernized hotel with great garden view to wake up on. Surrounding is immaculate. Do try out this place.
Stayed 1 night in Oct 2023

10/10 Excellent

Yuanchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed it
Stayed 1 night in Sep 2023
Response from Miriam Receptionist on 4 Oct 2023
Dear Yuanchen, Thank you very much for your 5-star review!We hope to host you again in the near future.Kindest regards,Miriam receptionist

10/10 Excellent

Yuanchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this place pretty last minute so didn’t expect much. From the moment we got there we were blown away by the staff and the grounds. Laura and Mariam were accommodating, allowing us to check in slightly early which was amazing. There’s two areas for parking which are both free which is useful as I recommend hiring a car as you are only 24 minutes drive to lake como by car. The hotel is only 40 minute drive from Malpensa in a quiet, secluded area which is amazing after a busy day out. The cleaner came every day to change sheets and replace towels etc, they did the best job. There’s a quaint restaurant on site with bar if you would like to have a night in and enjoy the quiet. This place is perfect! Will be recommending to everyone I know. Only one Criticism is the duvet cover didnt have buttons so kept falling away but this is insignificant.
Stayed 5 nights in Sep 2023
Response from Miriam Receptionist on 25 Sept 2023
Dear Oliver,We thank you for taking the time to review us. We really appreciate your words and we are pleased that with our commitment and dedication we have left you with a good memory of us. This makes us grateful. We thank you very much again and hope to see you again soon in the future.Kindest regards,

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023

8/10 Good

deneen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and spacious. Staff are helpful and courteous
Stayed 1 night in Jul 2023
Response from Miriam on 10 Sept 2023
Dear Deneen Thank you for taking the time to share your feedback.We are glad to read that you liked our room and we were helpful. Hope to host you again in the near future,Kind regards,Miriam receptionist

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Miriam on 10 Sept 2023
Dear Renee, Thank you very much for your 5-star review!Hope to see you soon here at Dandelion!Warm regards,Miriam receptionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
This is our second apartment of our second week staying at Dandelion. This apartment is slightly bigger than the first and equally comfortable. Cleanliness is optimal! The staff are super helpful. The restaurant on the premises is excellent. The garden is gorgeous. Dandelion was perfect for us.
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for long stay
The place is stunning and looks brand new. We booked the studio suite for a week. Very comfortable with eat-in kitchenette and separate bedroom/bathroom. Great comfortable bed, nice linens, super shower! Very quiet in lovely outskirts but minutes from lake Como. Great place to come back to after a day of sightseeing.
Stayed 7 nights in Jun 2023
Response from Dandelion on 27 Jun 2023
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay in our studio suite and found it to be comfortable and well-equipped. We take great pride in providing our guests with high-quality facilities and service and we are glad that we met your expectations. Our location is indeed ideal for exploring the beautiful surroundings of Lake Como, while still offering a peaceful retreat away from the crowds. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and comfortable
Huge gorgeous room with enormous windows facing the courtyard. Good restaurant. Very quiet.
Stayed 2 nights in Dec 2022

6/10 Okay

Carolina

Travelled with family
Disliked: Cleanliness
Disappointing vs online reviews
This was the last stay in a hotel for our 2-week trip. After reading the online reviews we were convinced this was the place to stay. Unfortunately we felt disappointed by the condition of the place, cleanliness on arrival and also kitchen facilities. Before reserving this place I called asking for the kitchen facilities - if this was a fully equipped kitchen etc. - this was important for us as travelling with a 3-year old beings it’s perks. on arrival all settings in the kitchen were pretty basic - not even a kitchen knife available. Unfortunately even after discussing this with the caretaker, the full reaction was very disappointing even to avoid the word rude. Food at restaurant was ok but not amazing at all for the price. Overall condition of the place is ok but I was expecting something more upgraded and with different care specially if you are paying about 240 euros a night. Overall this was the worst place for the full trip and the priciest.
Bathroom with mould in shower
Pretty basic materials on bathroom
Leaks from ceiling
Stayed 4 nights in Aug 2022

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. The hotel itself was beautiful. Extremely well preserved and maintained. The grounds were impeccably kept. The place is truly something that could be used in a movie. The service was also increíble. Alessandro took care of our family at the hotel’s restaurant. He paid attention to every detail and added a personal touch that made our stay memorable. Very close to Como and convenient to all that beautiful Lake Como has to offer.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hidden Gem
Fabulous stay in this hidden gem. They even walked my dog when I had to be out all day. Can't say enough amazing things about this hotel/villa. Gorgeously decorated, huge rooms, impeccably manicured grounds and so many little touches. Andre in the bar and restaurant was also so personable and just fantastic. Would definitely stay there again!
Outside the rooms.
Inside one of the suites.
Gorgeous breakfast.
Stayed 3 nights in Jun 2022

10/10 Excellent

Karin

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Beautiful hotel and restaurant, quite an unexpected gem!
Stayed 1 night in Sep 2021
Response from Federica on 12 Jan 2022
Dear Karin, thanx you so much for your kind review. Looking forward to see you back soon at Dandelion! Federica

10/10 Excellent

Beatrix

Stayed 2 nights in Aug 2023

8/10 Good

Karsten

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Miriam Receptionist on 11 Oct 2023
Dear Karsten, Thank you for taking the time to leave a review.We hope to welcoming you back soon.Kindest regards,Miriam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Miriam Receptionist on 25 Sept 2023
Dear Guest,Thank you very much for the 10-star review!We hope to host you again in the near future,Kindest regardsMiriam

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt ställe med vacker trädgård
Underbart ställe 20 min från sjön. Frukosten kunde varit bättre men det var ganska mycket folk som kom samtidigt som oss. Stora härlig rum och en mysig trädgård. Dock var paniken stor när vi skulle ta taxi till stan för middag och båttur och tydligen finns inga taxi i området. Detta skulle hotellet informerat oss om när vi bokade! Blev ingen bra upplevelse men efter klagomål så körde faktiskt ägaren oss själva privat vilket var korrekt men väldigt snällt.
Stayed 1 night in Sep 2023
Response from Miriam Receptionist on 14 Sept 2023
Thank you for taking the time for reviewing us. We appreciate the feedback and for sure we will try to improve. We'd like also to specify that in our welcome letter we do say that if you need a transfer is raccomended to book it before as in the area of Como, unfortunately, there's not enough drivers for the kind of tourism that we have. Especially if you have any kind of adventure booked already, is better to book the taxi at the same time when you book your room.It's also nice to see that you recognized the nice gesture of our manager, who gave you a lift to the center where you could take your booked boat. We hope to welcoming you back in the near future.Kindest regards,

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes und interessantes Hotel
Exzellent zur Zwischenstation in den Urlaub
Stayed 1 night in Aug 2023
Response from Miriam Receptionist on 14 Sept 2023
Dear Jens,We thank you for your kind review! We hope to see you soon here at Dandelion!Kindest regards

10/10 Excellent

Aysel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Miriam on 10 Sept 2023
Dear Aysel, Your review made us very proud! All the staff thank you and we hope that we will welcoming you back here at Dandelion!Warmest regards,Miriam receptionist

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Ojalá tuvieran transporte. No lo recomiendo si no llegas en tu propio automóvil.
Stayed 1 night in Jul 2023
Response from Miriam on 10 Sept 2023
Dear Mariana, Thank you for your review, we are sorry that you were not comfortable with transportation. In our welcome letter we recommend booking any transport in advance. However, we hope to host you again in the future.Kindest regards,Miriam Receptionist

6/10 Okay

Lars Petter

Travelled with family
Disliked: Staff & service
Nydelig sted med en vakker hage. Flotte store rom. Restauranten er helt håpløs. Ventet 1,5 t på drikke og maten kom med 10 min mellomrom. Virker som de sliter med å skaffe kvalifisert personell.
Stayed 1 night in Jul 2023
Response from Miriam on 10 Sept 2023
Dear Lars,Thank you for your review. We apologies for your bad experience in our restaurant. We care about your opinion and we also want to do our best to satisfy all the requests of our customers. I will definitely pass your feedback on to the team and we hope to host you in the future for a better experience.Kindest regards, Miriam receptionist

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück war sehr übersichtlich, wenig Auswahl. Leider war das Restaurant geschlossen, öffnet erst ab April. Es wäre schön gewesen wenn wir bei der Buchung darauf hingewiesen worden wären. Da das Hotel abgelegen liegt mussten wir Abends anders als geplant mit dem Auto losfahren. Die Restaurant-Suche hat sich dann hingezogen.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Borgo un peu en dehors de Come, calme et tres reposant. Endroit magnifique , personnel sympathique .
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett fantastiskt hotell med toppenservice. Trots att vi ankom sent fixade de med mat från restaurangen och under våra tre dagar där fick personalen verkligen oss att känna oss omhändertagna på det allra bästa sätt.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Andrea for your warm welcoming and thank you Alessandro for excellent service at the restaurant. Hope to see you in Sweden!
Stayed 1 night in Jun 2022

10/10 Excellent

Malin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Siri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk. Kjempekoselig hotell, stor,flott hage. Store fine rom. Rent. Hyggelig betjening og utmerket service.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, it is beautiful and has been refurbished to a high quality. The dinner was delicious and all the staff were super friendly and accommodating. The breakfast was a bit of a disappointment,
Stayed 1 night in Apr 2022

10/10 Excellent

Annabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Federica on 12 Jan 2022
Dear Annabelle, thanxs for your precious feedback, it means a lot for us! Looking forward to see you back soon at Dandelion! Federica

8/10 Good

Claudio

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Parkanlage des Hotels. Umgebung ist aber weniger einladend. Restaurant war ansprechend aber nichts außergewöhnliches und hat zudem zu lange gedauert. Zimmer sind sehr hellhörig.
Stayed 1 night in Oct 2021
Response from Federica on 12 Jan 2022
Dear Claudio, thanxs for your feedback, it means a lot for us. We are glad that you appreciated the atmosphere you can find in Dandelion. We apologize for the wait you had in the restaurant, for the soundproofing we understand, but we wanted to preserve the authenticity of the place by leaving the original fixtures in the rooms. Hope to host you back soon at Dandelion. Federica

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Federica on 12 Jan 2022
Grazie Fabio per la sua preziosa recensione. Siamo contenti che il soggiorno sia stato di suo gradimento e che abbia apprezzato il nostro lavoro. L' aspettiamo presto al Dandelion. Federica