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"The only great thing about this hotel are the views and the staff. It is very tired and the so called fabulous restaurant isn't even open for dinner. It is out of the way too. Nowhere ti sit and admire the views unless in the restaurant areas. How you describe it as exceptional is beyond me"

"Staff were very kind, friendly and helpful at the front desk and in the bar."

"Breakfast was very good. Didn’t use the spa"

"Spa was well kept and clean. Breakfast was meats, danishes, cheese, cereals. À la carte with eggs. Staff friendly and welcoming. Would come back. Best views in the town. "

"Thermo pool didn’t work and you have to pre book and pay 25 EUR per person to use the sauna, there wasn’t anyone there to schedule so we gave up. Bad amenities. HORRIBLE pungent smell throughout, like cheap cologne. Breakfast was 10/10 with tons of options."

"Helpful staff , excellent pool , delicious breakfast and nice hotel"

"Jacuzzi was broken."

"Avery nice hotel pretty much in the centre of Klagenfurt. Very clean. Friendly, helpful staff. My room was small, and there is really no space or rack on which to open a suitcase. Good food at the next-door restaurant."

"Clean room "