Deluxe River View Room | Terrace/patio
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Reviews of La Seine Hotel

4.5 out of 5
La Seine Hotel
160 Fa Ngeum Road, Ban Sithaneu, Mueang Sikhot Tabaong Noi 13, Vientiane

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 30 reviews" "
Rating 8 - Good. 2 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos Daniel

Stayed 1 night in Feb 2024

10/10 Excellent

Deepa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, dining and the eclectic collection of wines!
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and hard working staff who looked after us very well
Stayed 1 night in Feb 2024
Response from LA SEINE HOTEL VIENTIANE Team. on 14 Feb 2024
Dear MARK ,Dear rupini R,Thank you for taking the time to leave your valuable feedback. We are delighted to know that you had a pleasant stay with us. We will continue to ensure that we provide all our guests with a great experience. Thank you once again for your time in sharing this feedback, we look forward to welcoming you back for another pleasant stay soon!Best regards,LA SEINE HOTEL VIENTIANE

10/10 Excellent

Tom

Liked: Property conditions & facilities, room comfort
Great service, location, very clean.
Stayed 2 nights in Jan 2024
Response from LA SEINE HOTEL VIENTIANE Team. on 14 Feb 2024
Dear TOM,Thank you for taking the time to leave your valuable feedback. We are delighted to know that you had a pleasant stay with us. We will continue to ensure that we provide all our guests with a great experience. Thank you once again for your time in sharing this feedback, we look forward to welcoming you back for another pleasant stay soon!Best regards,

10/10 Excellent

Forest

Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from LA SEINE HOTEL Team on 19 Sept 2023
Dear MICHAEL ,Thank you for taking the time to leave your valuable feedback. We are delighted to know that you had a pleasant stay with us. We will continue to ensure that we provide all our guests with a great experience. Thank you once again for your time in sharing this feedback, we look forward to welcoming you back for another pleasant stay soon!Best regards,

10/10 Excellent

Zana, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience overall, beautiful rooms, great location, super friendly and attentive staff, close to everything, safe. Highly recommended.
Stayed 2 nights in Sep 2023
Response from LA SEINE HOTEL Team on 19 Sept 2023
Dear ZANA,The whole team at LA SEINE HOTEL would like to thank you very much for your top score;We are always very proud to hear that our customers have spent a pleasant time in our company, and hope to see you again soon to offer you the best of our services. Best regards .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Amazing experience! All of the staff was so friendly and helpful. The restaurant is superb. We would definitely go back and encourage you to stay if you’re ever in Vientiane.
Stayed 2 nights in Apr 2023
Response from LA SEINE HOTEL VIENTIANE Team. on 21 Apr 2023
Dear ANNIE ,Thank you for your review of LA SEINE HOTEL. It is a pleasure to know that we have met all expectations and that the members of our team have gone above and beyond for your satisfaction. Thank you again for recommending us and we hope to see you again soon in LAOS at LA SEINE HOTEL VIENTIANE.Best regards .All team

10/10 Excellent

Lyndon

Stayed 1 night in Apr 2023
Response from LA SEINE HOTEL VIENTIANE on 8 May 2023
Thank you very much

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from LA SEINE HOTEL VIENTIANE Team. on 5 Jan 2023
Dear Mr RICKARD ,Thank you for staying with us and gave such a high rating. My team and I hope to have the pleasure of welcoming you back for another memorable experience.Avec tout le respect de toute LA SEINE HOTEL Team.

10/10 Excellent

Alain

Stayed 3 nights in Aug 2022
Response from Robin on 21 Sept 2022
Dear Alain,Thank you very much for your time to give us the full score,We wish you have success, heathy and wealthy,Hope to see you staying with again,Best regards, Robin

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good boutique hotel
Stylish but minimalist room. Friendly service.
Stayed 2 nights in Dec 2021

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be unfair to rate this hotel less than 5 stars. From the welcoming glass of wine to the extended complimentary check out the staff could not have been better. Good location, excellent rooms, and superb food. Only caveat the river view rooms are south facing so the balcony is hot during the day. Worth it though for the sunset over the Mekong.
Stayed 2 nights in Feb 2020
Response from Francia on 26 Mar 2020
Dear Jeremy, All of us at La Seine Hotel would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Francia on 26 Mar 2020
Dear Reviewer, All of us at La Seine Hotel would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Francia on 26 Mar 2020
Dear Reviewer, All of us at La Seine Hotel would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Vientiane
This is a very luxurious hotel in Laos looking across the Mekong River to Thailand - I had no idea the two countries were so close here. The location is good - we were able to walk to most of the things we wanted to see in Vientiane. The food was quite good as well - the breakfast buffet was lovely - but the popularity of their rooftop bar and restaurant meant the service was amazingly slow during dinner because the servers seem to have to split time between the main floor restaurant and the rooftop restaurant. Our room was very large - as was the bathroom. And everything looked newly decorated. The concierge and staff were excellent, making this hotel a real value coming from the States. It was a true luxury experience. I would very much recommend this property to anyone coming to Vientiane and wanting a little luxury during their stay.
Stayed 2 nights in Feb 2020
Response from Francia on 26 Mar 2020
Dear Shannon, All of us at La Seine Hotel would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great charming place
Cosy nice clean atmosphere, unexpected wine place plus rooftop and welcoming nice Japanese GM
Stayed 2 nights in Jan 2020

10/10 Excellent

marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Francia on 13 Dec 2019
Dear Marsha, All of us at La Seine hotel by Burasari would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

10/10 Excellent

Narath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Francia on 13 Aug 2019
Dear Narath, All of us at La Seine Hotel by Burasari would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Francia on 24 Jul 2019
Dear Cyril, All of us at La Seine Hotel By Burasari would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great staff
The team were all without exception extremely friendly and went out of their way to make the stay enjoyable. Absolutely first class. The room was spacious and clean and the view was superb. Some of the laminate finishes on the drawers etc seems low quality and already marked so I don’t think it’ll be long before it looks tired. The location is fine but everything is a walk. No big deal but not always convenient. The wine bar concept is good and reasonably priced. The hotel was really quiet while I was there; I literally saw one other guest - so it lacked atmosphere. Overall a really enjoyable stay in a well run hotel. A bit overpriced given there are no other facilities like a gym or pool. I travel to Laos regularly and have tried many hotels. I’ll definitely put it into my top three hotels in Vientiane.
Stayed 2 nights in May 2019
Response from Francia on 31 May 2019
Dear Reviewer, All of the team at La Seine Hotel by Burasari would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

6/10 Okay

yongsun

이가격으로 묶으려면 차라리 크라운프라자 호텔이 훨씬 더좋다
Stayed 3 nights in Aug 2023
Response from LA SEINE HOTEL Team on 19 Sept 2023
Dear YONGSUN,Thank you for choosing LA SEINE HOTEL VIENTIANE and for taking the time to provide feedback about your experience with us .I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best regards

10/10 Excellent

Anastasija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes Hotel
Ein schönes, modernes Hotel mit stilvoll eingerichteten Zimmern und einer begehbaren Dusche. Das Bett war sehr bequem, nur die Decke etwas zu gross und daher bisschen schwer. Das Personal war sehr freundlich und aufmerksam. Wir können das Hotel definitiv weiterempfehlen.
Stayed 2 nights in Jan 2023
Response from LA SEINE HOTEL VIENTIANE Team. on 23 Jan 2023
Liebe ANASTASIJA,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr wertvolles Feedback zu hinterlassen. Wir freuen uns zu wissen, dass Sie einen angenehmen Aufenthalt bei uns hatten. Nichts macht uns glücklicher als die Tatsache, dass unsere Kunden den Service und die Einrichtungen unseres Teams genossen haben. Ihre Komplimente werden uns motivieren, weiterhin hervorragende Leistungen zu erbringen und sicherzustellen, dass wir allen unseren Kunden ein hervorragendes Erlebnis bieten. Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu teilen. Wir hoffen, Sie bald wieder für einen weiteren angenehmen Aufenthalt begrüßen zu dürfen!LA SEINE HOTEL VIENTIANE Team: mit allem Respekt

6/10 Okay

??

Stayed 1 night in Nov 2022

8/10 Good

Jarmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti hotelli mukavalla paikalla
Hotelli on melko uusi. Ei juuri havaittavissa käytön jälkiä missään.Huoneen valaistus ja vuode parasta mitä on tullut vastaan pitkään aikaan. Miinusta wc:n käyttöäänet kuuluu ympäri hotellia,voi häiritä herkkäunisia. Aamiainen vähän niukka ja tarjoiluastiat usein tyhjiä. Sijainti hyvä lähellä yömarkkinoita ja joen rannan kävelytietä.
Stayed 5 nights in Feb 2020
Response from Francia on 26 Mar 2020
Dear Jarmo, All of us at La Seine Hotel would like to thank you for taking the time to review your recent stay with us. We sincerely apologize for any inconveniences you’ve encountered and will definitely improve the part you’ve mentioned. We look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations

6/10 Okay

シャクナゲ, 東京

Liked: Cleanliness, staff & service
空港送迎無料のセット料金で申し込んだ。到着時間も伝えていたが、空港に迎えは来てはいなかった。スタッフに確認したところ、忘れていたという。お粗末だ。
Stayed 3 nights in Dec 2019

10/10 Excellent

Tsz Ping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ชอบการบริการมากค่ะ ห้องพักดีมาก อาหารเช้าก้ออร่อยค่ะ
Stayed 1 night in Oct 2019
Response from Francia on 28 Oct 2019
Dear Reviewer, All of us at La Seine Hotel by Burasari would like to thank you for taking the time to review your recent stay with us. We are thrilled that you had an enjoyable time and, needless to say, we very much look forward to welcoming you again on a return visit! Kindest regards, Francia Andriamahenintsoa Customer Relations