"Overall, I had a pleasant stay at the hotel, and this wasn't my first visit. I have stayed here several times over the past year.
The breakfast was very good, with a wide variety of food to choose from, including options for both vegetarians and non-vegetarians. Most of the staff were friendly and polite.
However, there were a few issues that affected my experience.
Room cleaning was inconsistent. Sometimes the room was cleaned very quickly, and basic things were forgotten, such as emptying the bin or replacing the tea and coffee supplies. During my previous stays, housekeeping was much more thorough, so this was disappointing.
The biggest issue was the Wi-Fi. The connection constantly dropped or stopped working completely. We reported this to reception and were told someone would look into it, but unfortunately nothing improved during our stay. Reliable internet is very important, especially for guests who need it for work or communication.
Although the staff were generally friendly, there were a few occasions when it felt as though requests for assistance were treated more as an inconvenience than with genuine willingness to help.
I hope these issues can be improved because this hotel has always been one of my preferred places to stay, and I would like to continue returning in the future."
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