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Reviews of Holiday Inn Express Vidalia, an IHG Hotel

2.5 out of 5
Holiday Inn Express Vidalia, an IHG Hotel
200 MICHAEL COLLINS DRIVE, Vidalia, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 162 reviews" "
Rating 8 - Good. 31 out of 162 reviews" "
Rating 6 - Okay. 3 out of 162 reviews" "
Rating 4 - Poor. 1 out of 162 reviews" "
Rating 2 - Terrible. 4 out of 162 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Moore

Travelled with family
Liked: Amenities
Bathroom floor could use a little attention, but overall the cleanliness was top-notch!
Stayed 1 night in May 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great location
Stayed 2 nights in May 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments
Stayed 1 night in May 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Stayed 2 nights in Mar 2024

10/10 Excellent

Rashard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accommodating.
Stayed 1 night in Feb 2024
Response from Stephanie on 13 Mar 2024
Thank you for the kind review!

8/10 Good

Dewon

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Dec 2023
Response from Stephanie on 13 Mar 2024
Thank you for the kind review!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 12 Jan 2024
Thank you for the awesome rating!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 12 Jan 2024
Thank you for the awesome rating!

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and exactly what i expected of holiday inn express
Stayed 1 night in Dec 2023
Response from Front Desk on 12 Jan 2024
Thank you for the awesome rating and nice review!

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 12 Jan 2024
Thank you for the awesome rating!

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Response from Stephanie on 13 Mar 2024
Thank you for the awesome rating!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 30 Nov 2023
Thank you for your rating!

10/10 Excellent

Luc

Stayed 5 nights in Nov 2023
Response from Front Desk on 30 Nov 2023
Thank you for your great rating!

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely one of the best in Vidalia
The check in was fast and friendly. The room was clean and comfortable. I really enjoyed my stay.
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Nov 2023
Thank you for your awesome review!

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice clean neat. Good parking.
Stayed 2 nights in Oct 2023
Response from Front Desk on 30 Nov 2023
Thank you for your awesome review!

8/10 Good

Ted

Clean, quiet, overall pleasant
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Nov 2023
Thank you for your great review!

8/10 Good

Gina, FORT MILL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Nov 2023
Thank you for your rating!

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff (front desk April and Connie great) . Variety of free breakfast options. Comfortable bed. Overall cleanliness of facility.
Stayed 2 nights in Sep 2023
Response from Amanda on 9 Oct 2023
Thank you for staying with us,. We hope to see you again soon.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Amanda on 9 Oct 2023
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
got a call at 5 am, saying I didn't pay for 2 drinks (water & gatorade?) Went to front desk at 7:30 am to show where you had me charge an incidental fee. When I showed the front desk in am, they did apologize for the call, but again, 5 am call when sleeping and couldn't wait till check out......
Stayed 2 nights in Sep 2023
Response from Amanda on 9 Oct 2023
Thank you for staying with us. We hope you will stay with us again.

8/10 Good

Alonda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Amanda on 9 Oct 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff, nice new hotel, breakfast very good! Only mark down was my toilet was broken - but they fixed it within an hour.
Stayed 1 night in Sep 2023
Response from Amanda Cutler on 21 Sept 2023
Thank You for your review. We hope to see you again soon!

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
The staff was extremely nice and accomodating. The breakfast was beyond measure. Food very tasty, the area was very clean and neat. The lady in charge of the area was on top of everything. Comfortable beds. There is not one thing that I would have changed. Perfect!!
Stayed 2 nights in Sep 2023
Response from Amanda Cutler on 21 Sept 2023
Thank you for your review! We are glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Katie

Travelled with partner
Very clean, comfy bed, friendly staff, and great breakfast!
Stayed 1 night in Sep 2023
Response from Amanda on 9 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Wayne

Stayed 1 night in Sep 2023
Response from Amanda on 9 Oct 2023
Thank you for your review

8/10 Good

Lisa, Enoch

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled extremely musty when we walked in, but it got better as the A/C started and we turned on the exhaust fan in the bathroom. There was a stain on one bedspread, and several small hairs in the bathroom. My phone struggled to connect to the cellular network for some reason, so the internet was hit and miss all night. I don't like using unsecured/public Wi-Fi, so I just dealt with it. Buuut... overall it's good. The bed is comfortable, and the area around the hotel is convenient to stores and restaurants. There's a beautiful pond within walking distance that's always been one of my favorite places in V-town.
Stayed 1 night in Sep 2023
Response from Amanda Cutler on 21 Sept 2023
Thank you for your review! We hope to see you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom not the cleanest - hair on the floor. Sheets have seen better days. For a non-smoking facility, room smelled of smoke or it was musty, not sure. Glad it was just one night. People very friendly, breakfast adequate. An improvement of hotels for that area for sure!
Stayed 1 night in Aug 2023
Response from Amanda on 9 Oct 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Niktia

Travelled with family, Business traveller, Travelled with partner
Nice clean friendly staff
Stayed 2 nights in Aug 2023
Response from Amanda Cutler on 21 Sept 2023
Thank you for your review.

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location
Probably the nicest hotel in the area. We chose this hotel because of the breakfast, solid location, and cleanliness. Solid place in a small town.
Stayed 2 nights in Jul 2023
Response from Amanda Cutler on 21 Sept 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Excellent
Excellent price, comfort, clean and kind staff. Thank you.
Stayed 1 night in Jul 2023
Response from Amanda Cutler on 21 Sept 2023
Thank you for your review! We hope to see you again soon.

8/10 Good

Reginald

Stayed 2 nights in Jul 2023

10/10 Excellent

Waleska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean and comfortable
Friendly and respectful staff, bed and pillows are very comfortable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property looked new. It was clean and well kept. Staff were courteous and helpful. What I did not like was the breakfast options. The breakfast options just ok.
Stayed 1 night in Jun 2023

10/10 Excellent

Landy

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the staff was great
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023

10/10 Excellent

Eva

Stayed 1 night in Jun 2023

10/10 Excellent

Kimberlee, beaverton

Stayed 1 night in Jun 2023

10/10 Excellent

Jovi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that all the products were Dove!!!!
Stayed 2 nights in May 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and so friendly. Best ever.
Wonderful, would definitely go back over and over. Spotlessly clean and accomodating. Best hotel ever.
Stayed 1 night in May 2023

10/10 Excellent

Alejandro

Stayed 1 night in May 2023

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel with a team of varsity baseball players while playing in state playoffs. We had pizza delivered to the hotel late one night after a game and the front staff has plates and napkins waiting for us in the lobby when we returned. They were so nice and welcoming. Wonderful staff and clean, nice hotel. We will stay again if we are ever in that area. Thank you!
Stayed 1 night in May 2023

4/10 Poor

Almir

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Badly cleaning bathroom
Stayed 1 night in May 2023

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable, air conditioning was great. Nice room size which made it very accommodating.
Stayed 1 night in May 2023
Response from Stephanie P. on 9 May 2023
Thank you so much for a wonderful review. We are so very pleased to hear that you enjoyed your stay here with us and that you found your room to be comfortable and nice.

10/10 Excellent

Ashley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly amazing, helpful, kind, and just above and beyond. The room was very clean and I did not find any problems at all! It was a great stay!
Stayed 1 night in Apr 2023
Response from Stephanie P. on 9 May 2023
Thank you for a awesome review, very motivation for our staff member, we are working constantly to improve our service its always nice to hear from our guest and know that we are on the right track. Hope to see you again very soon.

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean and quiet. The bed was awesome. We loved the breakfast, and the hostess was very nice and very helpful. The location of the hotel was excellent, as we were there for the Onion Festival. We will recommend visiting with you.
Stayed 2 nights in Apr 2023
Response from Stephanie P. on 9 May 2023
Thank you for the wonderful review.. We appreciate your kind words regarding our spacious guest rooms and how nice clean our hotel is. I will be sure to share your review with our staff, it will serve as great encouragements to us. Thank you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
First time staying here but it won't be the last. Great experience! Clean. Comfortable. Quiet. Couldn't ask for more!
Stayed 1 night in Apr 2023
Response from Stephanie P. on 9 May 2023
Thank you for staying with us and give us a opportunity to serve you. We are so very pleased to hear that you enjoyed your stay with us and that you found your room to be comfortable.