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Rating 10 - Excellent. 305 out of 492 reviews" "
10 - Excellent
305
Rating 8 - Good. 112 out of 492 reviews" "
8 - Good
112
Rating 6 - Okay. 39 out of 492 reviews" "
6 - Okay
39
Rating 4 - Poor. 21 out of 492 reviews" "
4 - Poor
21
Rating 2 - Terrible. 15 out of 492 reviews" "
2 - Terrible
15
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Sally
Travelled with group
21 May 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel needed some upgrading. The drawers in the room were broken and the shower handle almost came off in my hand.
Sally
Stayed 1 night in May 2024
Response from kenny on 21 May 2024
hello and thank you for staying with us sorry for the issues that you had during your stay we are working on renovating hotel hope you give us second chance
4/10 Poor
Martin
Travelled with partner
19 May 2024
Night club next door had a VERY loud live band that played until 11:30 Friday night.
Martin
Stayed 2 nights in May 2024
Response from kenny on 20 May 2024
hello and thank you for staying with us restaurant next door to us has live band once a month we did called at restaurant about the noise issues sorry for the trouble
8/10 Good
Haley
Travelled with family and small children
17 May 2024
Liked: Cleanliness
The room soze was so nice! Lots of extra space compared to the average hotel room. The pool was down the weekend we were there, which is one reason we booked this hotel.
Our room was very close to the "meeting room". An event was held there Saturday night. The only advice i wpuld give to the hotel staff would be to not put a family that close when they know they have an event. Loud music was booming until at least 11pm.
Haley
Stayed 2 nights in May 2024
Response from kenny on 17 May 2024
hello and thank you for staying with us i am sorry for the trouble during your stay we will make sure next time we get you room of your desire hope you give us another chance
Enjoyed our stay here. We were immediately greeted at the front desk and given a room within no time. Our room was clean, well stocked and great temperature. It’s in a very nice area and across the street from a Home 2. I personally ensure the value of this hotel and the breakfast. Next time we are in town, we will book here again.
William
Stayed 1 night in May 2024
Response from kenny on 13 May 2024
thank you for staying with us
6/10 Okay
Deborah
Business traveller
11 May 2024
Liked: Cleanliness, staff & service, amenities
Shower in room did not work. Had to switch rooms. Surely the hotel should check the working order of something that important before putting a guest in it.
Deborah
Stayed 1 night in May 2024
Response from kenny on 13 May 2024
thank you for staying with us please accept our apologies from entire team of americinn we will make sure to address all the issues that you had hope you give us another chance
I was disappointed that beds were very hard, and the air conditioner was not turned on upon arrival. It was extremely hot in the room and took a couple hours to cool off. The beds were rock hard, and the pillows were flat/compacted and very uncomfortable to sleep on. There was a cockroach in the closet that my husband had to kill. And there are signs posted all over the hotel like the guests are petty thieves and need to be reminded that they can't take things from the hotel. I did not feel very welcome.
Sarah
Stayed 2 nights in May 2024
Response from KENNY on 8 May 2024
HELLO AND THANK YOU FOR STAYING WITH US I AM SORRY YOUR STAY DID NOT MEET YOUR EXPECTATION WE WILL WORK HARD TO FIX ALL THE ISSUES HOPE YOU GIVE US ANOTHER CHANCE
The room was not cleaned well at all. The bathroom was dirty; urine was all over the toilet and the bathroom floor had hair that hadn't been swept. The ice bucket had crumbs in the bottom; it hadn't been wiped out at all.
Vernon
Stayed 1 night in Apr 2024
Response from KENNY on 26 Apr 2024
HELLO AND THANK YOU FOR STAYING WITH US PLEASE ACCCEPT OUR APOLOGIES FROM ENTIRE TEAM OF AMERICINN
We only spent one night but our stay was very pleasant. We were greeted with friendly courteous attendants. Our room was clean quiet and well stocked. The bed was very comfortable and provided with a good night sleep. We were able to have a nice breakfast. However, it was not the best. We were not a fan of the scrambled eggs,sausage or potato rounds. I would stay at this hotel again and would recommend it to anyone.
willa
Stayed 1 night in Feb 2024
Response from kenny on 12 Feb 2024
thank you for staying with us we really appreciate your feed back
2/10 Terrible
Jamillah
9 Feb 2024
Jamillah
Stayed 1 night in Feb 2024
Response from kenny on 11 Feb 2024
hello and thank you for staying with us please let us know what was the issues during your stay thank you
10/10 Excellent
Michael
Business traveller, Travelled with group
27 Jan 2024
Staff was fantastic and having a great restaurant next door was a nice bonus
Hotel could use some updating, and they are in the process, but all in all, everything was good. Quiet evenings. Pretty clean rooms. Had a room with a nice walk out door and lake view. Convenient to pub/restaurant next door. Don’t have much to complain about.
The check in, the room condition, and the check out were excellent, but the breakfast was excellent. This was my first time in an Americim Hotel, but it won’t be my last.
David
Stayed 1 night in Jan 2024
Response from kenny on 27 Jan 2024
thank you for staying with hope to see you next time
It was amazing and clean beautifully decorated for the Christmas holiday. Breakfast was great with many delicious choices and hot. Hours of breakfast served was perfect
Sharon
Stayed 3 nights in Dec 2023
Response from kenny on 18 Dec 2023
thank you for staying with us and we are happy you enjoyed your stay with us
The only problem I had with my stay was a small amount of ants were in my room.. It’s a lovely place to stay and everything we needed was right on the main road 💕
Dawn
Stayed 2 nights in Dec 2023
Response from kenny on 18 Dec 2023
thank you for staying with us we will make sure you will not have any issues next time you stay with us see you soon
There was a dead bug in dresser drawer. I figured they had sprayed for bugs and that one found my drawer. No live bugs. Really didnt bother me. That just tells me their doing what they can do. Have always loved staying there. Love the lobby. Its very inviting
Angela
Stayed 2 nights in Dec 2023
Response from kenny on 18 Dec 2023
thank you for staying with us and being loyal guest of Americinn we will look into these issue
We stay here regularly when we come in town for family reasons. The room we choose satisfies what we need and the pond view is nice. Always clean and attended to. The only needed updating is the carpet and decor. But we will stay there when we return to town