Executive Suite | In-room safe, individually decorated, individually furnished, desk
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Reviews of Tudor House Hotel

4 out of 5
Tudor House Hotel
14 Dr. Adewale Oshin, off Chief Collins, Uchejionu, Lekki Phase 1, Lekki

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kehinde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property in a quiet neighbourhood. Highly recommended if you are looking for a sanctuary in the Lekki area
Stayed 1 night in Apr 2023
Response from Susan on 3 May 2023
Thank you for this feedback. We are glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Kemson

Stayed 6 nights in Nov 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was dirty
Stayed 4 nights in Oct 2022
Response from Tudor House Hotel on 7 Nov 2022
The pool was shut down for maintenance for a few days. We apologize for any inconveniences this may have caused you during your stay. The pool is up and clean for use now. Thank you

6/10 Okay

joan

The staff are pleasant, however the bathrooms are in need of upgrading. They give you one towel for two people and no wash rags. The refrigerator in the room did not work well, although I reported it nothing was done. The linen on the bed was old and torn
Stayed 11 nights in May 2021
Response from Tudor on 1 Jun 2021
Thank you for the feedback and our sincere apologies Ma'am, We will upgrade as advised. Also ma'am, for your next visit an extra towel is based on request. Kindly call the house keeping manager and an extra towel will be delivered to your room. Sincere apologies for the linen it must have been an oversight ma'am. This is not your first visit to Tudor and we are sorry for the inconveniences we may have caused you this time. We will take action as advised. Have a great day,

6/10 Okay

Richard

Stayed 1 night in Feb 2020
Response from Susan on 9 Mar 2020
Thank you sir for staying with us. We look forward to your next visit.

8/10 Good

Alicia, New Jersey, us

Liked: Cleanliness, staff & service
The property was nice and modern. The rooms were roomy and comfortable. The staff was very nice and helpful. I truly enjoyed my stay at Tudor House.
Stayed 9 nights in Mar 2019
Response from Susan on 3 Apr 2019
We sincerely appreciate every moment you spent at Tudor. Thank you for choosing Tudor House and we hope to see you again. Warm Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone that worked there was so friendly and welcoming!! Very nice and comfortable rooms. Hotel was in walking distance from several things around town. Being from out of the country, I was very concerned...but everyone there made me feel very welcomed and right at home. Planning on a couple more stays there when my husband or I are in town and need a place to stay
Stayed 8 nights in Dec 2018
Response from Tudor Hotels limited on 22 Jan 2019
Thank you. We are glad we satisfied you and we will be more than glad to have you around again. Best wishes

2/10 Terrible

DobabyR, Atlanta, Georgia

Disliked: Property conditions & facilities, room comfort
Look for Another Hotel
First time to Lagos. I live in the US. Cons: 1. One of the cleaning staff went through my items and stole money from me. The manger pretended to do a thorough investigation. She told me she reviewed the cameras and questioned the 2 people that entered my room that day, but also asked the 2 people did anyone else go into the room. (She would have known that answer if she actually reviewed the cameras). So someone stole my money and went unpunished. The manager kept saying they have never had this type of issue (yeah right!). They did not offer a free meal, late checkout, nothing to rectify the situation. 2. The rooms need renovating. The shower knobs were rusting. The sink handle was hanging of the base. The bed's mattress was extremely hard and I often woke up to a sore back. 3. The food prices were not worth the taste with the exception of their egg sauce. 4. When I pulled the room curtain, a roach fell out. 5. The hotel was loud and walls were thin, Some guests got into a violent fight in the room next to me at 3am. The incident lasted at least 20 minutes. Once again, not even an apology from management. 6. The pictures online are deceiving of the rooms. Pros: The pool is open all day.
Stayed 6 nights in Mar 2018
Response from customer relations on 12 Apr 2018
we appreciate your feedback it will help us sever you better . Thorough investigation reveals that it is doubtful that the calmed missing items actually got lost ;there are safe in the rooms for customers valuables. Disturbance by fellow guest: you recall that the incident happened around 3am which is not appropriate to knock on your door for apology. we are sorry but you can check all other of our reviews, they say something to the contrary. In any case thanks for your feeback , keep them coming .we look forward to your next visit

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels ad states they have and do things that they don’t.
Stayed 6 nights in Feb 2018
Response from customer relations on 10 Apr 2018
Thanks for your feedback .

6/10 Okay

Olubukola

Manageable and great food
Decent hotel for the price. It was a shaky start, the shower didn't work after first use, the toilet also wouldn't flush after first use but after informing the front desk, maintenance was sent promptly and fixed the issues. FYI bring extra cash with you because it seems like everyone who helps you in the slightest way passively demanded for tips. Water pressure in the shower was low, also had to kill one of the biggest cockroach I've ever seen in the shower, and WiFi is unbelievably shaky, but besides all that, it's in a decent area, and the food from the restaurant was good!

6/10 Okay

Atonia, US

Liked: Staff & service
Disliked: Room comfort
Very quiet atmosphere with no view.
A/C not working properly, called management to fix the aging cooling system that's very necessary in that environment. Food at their restaurant is presented nicely and food was tasty. Staff was friendly and willing to provide services needed.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Happy in Lagos!
Overall, I was really impressed with the Tudor House Hotel. The staff was always friendly and the rooms were nicely decorated. The restaurant/bar was always filled with professionals and even the management team/owners that were always accessible and seemed to care about their guests.

8/10 Good

professor, missouri, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel. Great menu at restaurant.
Very friendly staff. Only complaints were wifi seizure. Otherwise I would certainly return there for a longer stay on my next visit.

6/10 Okay

Benson, USA

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable
The hotel was good, but it was so hard to find. The Taxi drivers from the airport don't know how to get there. We drove for 3 hours before we could find the hotel. We tried calling the hotel at still 10 times no answer no voice mail, the phone just ring and ring. The breakfast that was offered with the hotel, when I get there I was told it was only for one person. Even though the room was booked with 2 adult. But the Nigeria breakfast was very good. I would stay here again if the price is right. The wifi works that good in this country.

10/10 Excellent

S. Barrow, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have now stayed in 4 different hotels in Lagos and this was by far my favorite. The pool was kept very clean and the staff was wonderful. For the price it was well worth it!

8/10 Good

Femzade, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Very nice hotel away from the hustle and bustle of Lagos central business district. Great value for money. Will recommend this hotel for a traveller on a budget

10/10 Excellent

Traveller, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied return guest;
great stay; no surprises

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and better than most, but poor location
Very kind and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique. Good value. pleasant stay
The service personnel were very attentive and helpful. The location was convenient and the property was clean and well maintained. Only two negatives. The first was used sheets the first two nights. I was told that my reservation through Hotels.com was not processed fully so it seems that I caught them unawares. This oversight was rectified immediately and my room was properly serviced during the remainder of my 10 night stay. The second issue was the unavailability of Wi-Fi for 3 out of the first 5 days. Since this was a business trip for me and I work part of my time in Nigeria from my hotel room, connectivity was crucial. The staff did help minimize the problem by providing me with mobile hot spot and during the remainder of my stay their internet service worked fine. Despite these two issues, the staff and service were generally great. I will definitely give them another go and stay there on my next visit.

2/10 Terrible

Tekena, Nigeria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Has very poor addressing
The hotel was booked online but could not be located. You can not reach the hotel with the displayed phone numbers. For a complete traveler like myself there was no Land mark to say where the hotel can be located

6/10 Okay

Daloba

Travelled with family
Liked: Staff & service
Disliked: Amenities
Personnels,
Stayed 11 nights in Feb 2022
Response from Accounts on 7 Mar 2022
Thank you Daloba, we appreciate your review and we assure you that we are already working to improve on the low areas. Thanks and please come again.