Terrace/patio
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Reviews of Maroko Bayshore Suites

3.5 out of 5
Maroko Bayshore Suites
20-24 Ozumba Mbadiwe Str,Victoria Island, Lagos, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 3 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laprinca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. Would definitely be staying again when I come back to Nigeria.
Stayed 12 nights in Feb 2024
Response from Maroko Bayshore Team on 6 May 2024
Thank you so much for your great review!We look forward to having you here again!

8/10 Good

Mark D, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel off the lagoon. Two very good restaurants basically on the premises. Clean and also very courteous staff.
Stayed 1 night in Apr 2024
Response from MBS Lagos on 15 Apr 2024
Thank You for your Feedback, we are glad you had a good stay, whilst we look forward to seeing you again kindly accept our best wishes.

10/10 Excellent

Mark D, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MBS Lagos on 15 Apr 2024
Thank You for your Feedback, we are glad you had a good stay, whilst we look forward to seeing you again kindly accept our best wishes.

8/10 Good

Cicely

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were helpful and attentive. The Wi-Fi works pretty well. Breakfast options are nice. Check in and out was simple.
Stayed 28 nights in Mar 2024
Response from Tola SM on 5 Apr 2024
Thank you for your feedback, we are glad you enjoyed your stay with us and we look forward to seeing you again.

6/10 Okay

Mark D

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of the best hotels in Lagos. Beautiful decor inside the hotel and at the Terrace Pool Bar area. Food was excellent. Rooms are large and comfortable. Bathroom was very clean. Only problem was on Sunday called down to the reception three time for water. I had to go down myself to finally get it. 2 1/2 hrs later. Very disappointing after a really nice stay.
Stayed 2 nights in Mar 2024
Response from Maroko Bayshore Team on 26 Mar 2024
Dear Sir,Thank you for your review! We sincerely apologize for delay in having your water delivered. We will look into this matter, and we promise to serve you the best we can whenever you are around.

10/10 Excellent

Ophelia

Stayed 1 night in Mar 2024
Response from Tola SM on 25 Mar 2024
THANK YOU FOR YOUR REVIEW, WE LOOK FORWARD TO HAVING YOU AGAIN.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful it didn’t matter what time of day we left they cleaned our room before we came back. The complimentary breakfast was very good. And the evening dinning was great sitting by the water. Best place I stayed in Lagos
Stayed 4 nights in Feb 2024
Response from Tola SM on 4 Mar 2024
Thank you for your feedback. we are very pleased you had a great stay at our hotel. we look forward to seeing you again

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent staff. The complementary breakfast was good!!
Stayed 4 nights in Feb 2024
Response from Tola SM on 1 Mar 2024
Thank you for your feedback and review, we are pleased you enjoyed your stay with us. We look forward to seeing you again

10/10 Excellent

Ifeanyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2024
Response from Tola SM on 26 Feb 2024
Thank you for your feedback. We look forward to hosting you on your next visit. Best wishes.

4/10 Poor

Toni

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Confirmed arrangements for shuttle from airport which never came nor notified us which caused us to be at the airport for almost 2 hours trying to find the driver then make alternative plans. Checkout was also stressful because they could not make their credit card device work and wanted to charge us way above going rate to pay cash, which we did not really have means to do.
Stayed 2 nights in Feb 2024
Response from Tola SM on 26 Feb 2024
Thank you for your feedback. We apologize for your experience and the inconvenience caused to you. There was a miscommunication with the Pickup team, we take full responsibility, and we promise you a better experience on our next visit. Whilst we look forward to your next visit kindly accept our best wishes.

10/10 Excellent

Oludare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent
Stayed 1 night in Feb 2024
Response from Maroko Bayshore Team on 13 Feb 2024
Thank you for your review! We look forward to having you here again.

10/10 Excellent

Uchenna T

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Maroko Bayshore Team on 20 Jan 2024
Thank you for your review1 We look forward to having you here again.

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Maroko Bayshore Team on 20 Jan 2024
Thank you for your review! We look forward to having you Mr. Patrice.

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Maroko Bayshore Team on 28 Dec 2023
Thank you for your review!

10/10 Excellent

AJIBOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be honest, my stay at this wonderful hotel was amazing. I had the best time of my life. You guys should maintain the standard and don't compromise at all.
Stayed 4 nights in Nov 2023
Response from Maroko Bayshore Team on 27 Nov 2023
Dear Sir,Thank you for your review! We look forward to having you here again.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
They said i hadnt paid after fully paying on here, before proceeding to the hotel
Stayed 1 night in Jun 2023
Response from Maroko Bayshore Team on 16 Jun 2023
Hello! We apologize for the inconvenience faced. Your confirmation from expedia was not received till after your check-in. Other than that, you had no source of identification on hand which goes against the hotel policy. However, we never collected payment from you.We look forward to having you here again.

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023
Response from Maroko Bayshore Team on 6 Mar 2023
Dear Mr. Nicholas,Thank you for your review! We look forward to having you here again!

10/10 Excellent

Dana

Response from Maroko Bayshore Team on 7 Mar 2023
Dear Ms. Dana,Thank you for your review! We look forward to having you here again.

10/10 Excellent

flo

10/10 Excellent

CHUKWUMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Andrew

10/10 Excellent

Bridget, Ibadan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, near most restaurants and shopping mall in VI. We loved the view, the food and cocktails in Salmas restaurant. The breakfast staff can improve on their service.
Stayed 3 nights in Oct 2022
Response from Maroko Bayshore Team on 2 Nov 2022
Dear Ms. Bridget,Thank you for your review! We will definitely work on your recommendations. We look forward to having you here again!

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I spoke to management about the leaking water in my room, and I was offered another room, which I declined because changing rooms would not have made a difference. The hotel is a nice place but it needs renovations. The following pictures, which I did not share with management, explain why I did not say more to management. The place has what appears to be mildew in many places; the furniture is old and in bad condition; and the place needs to be exterminated. I am sharing this with Expedia because it is one of your recommended hotels.
Stayed 13 nights in Sep 2022
Response from Maroko Bayshore Team on 17 Oct 2022
Dear Mr. Anthony,Thak you for your feedback. We once again apologize for the inconveniences faced. We did suggest do move you to another room in case the issue persists which you refused. We hope we can make it right the next time around.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and safe establishment
Stayed 5 nights in Oct 2022
Response from Maroko Bayshore Team on 13 Oct 2022
Thank you for your review Ms. Kimberly! We look forward to having you here again.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Maroko Bayshore Team on 17 Sept 2022
Thank you for your great review! We look forward to having you here again.

8/10 Good

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Rooms
Big rooms and big pool. This is my goto hotel when in Lagos. One issue is the cooks and server in kitchen for breakfast they are not friendly and they don’t refill food if it’s gone. Love that it’s next to Cactus restaurant
Stayed 3 nights in May 2022
Response from Maroko Bayshore Team on 13 Jun 2022
Dear Ms. Della, Thank you for your great review! We apologize for the inconvenience caused in the breakfast room. We look forward to having you here again and promise you the best hospitality!

10/10 Excellent

Folarin

Stayed 6 nights in Apr 2022
Response from Maroko Bayshore Team on 5 May 2022
Thank you for your great review Mr. Folarin! We look forward to having you here again!

8/10 Good

Prosper

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, they have great staff. They need to upgrade their breakfast.
Stayed 2 nights in Apr 2022
Response from Maroko Bayshore Team on 11 May 2022
Thank you for the great review Mr. Prosper! We are working on the breakfast and we hope to see you soon.

10/10 Excellent

Olumuyiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Maroko Bayshore Team on 31 Mar 2022
Thank you for the great review! We look forward to having you here again.

6/10 Okay

henry

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Good: large room, hot shower, wifi signal was good, price point for accommodations was reasonable Bad: horrible customer service and management (examples: unfriendly front desk staff at every shift, complimentary water only on first day of stay, excessive cost for cheap electronic key card lost)
Stayed 3 nights in Mar 2022
Response from Maroko Bayshore Team on 31 Mar 2022
Dear Sir, Thank you for your review. Complimentary water is given only on the first day and our cards do cost a lot because they are expensive. Apologies for the inconveniences faced and we promise you a much better experience upon your next visit.

10/10 Excellent

Akin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this suite for about five years and it has continuously improved and perfected it's trade. The service is unbelievable, staff is excellent and takes pride in what they do. Overall, it's an excellent place to stay.
Stayed 7 nights in Dec 2021
Response from Maroko Bayshore Team on 8 Jan 2022
Dear Mr Akin, Your review means a lot to the Maroko Bayshore Team! We promise to commit and ensure excellence whenever you are around. Thank you.

8/10 Good

Della

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Will stay here again. Safe, clean and nice place. One minor thing if room is facing road, loud traffic.
Stayed 2 nights in Sep 2021

10/10 Excellent

Oluwaseun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent service. A nice hotel and reasonably priced.
Stayed 20 nights in Jul 2021
Response from Maroko Bayshore Team on 14 Aug 2021
Thank you for the great review! We look forward to having you here again

10/10 Excellent

Oluwaseun

Stayed 3 nights in Jun 2021
Response from Maroko Bayshore Team on 28 Jun 2021
Thank you for your review Sir!

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Maroko Bayshore Team on 28 Jun 2021
Thank you for your review Ms. Tiana! We look forward to having you here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Stayed 11 nights in May 2021
Response from Maroko Bayshore Team on 28 Jun 2021
Thank you for your review! We look forward to having you here!

10/10 Excellent

Readford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel would stay again
I was initially booked to Protea Hotel for a business trip, project manager suggested a change for ease. I'm glad he did this hotel was far better. Straight away the Service was really good, as I arrived at my room someone turned up with welcome drinks and then IT guy showed up with wifi pass and made sure all okay. Riverside view ideal, food at hotel good and the Cactus restaurant next door gave variety. Would definately stay again.
Stayed 11 nights in May 2021
Response from Maroko Bayshore Team on 28 Jun 2021
Thank you for the amazing review Sir! We look forward to having you here again and assure you the very best of our hospitality services.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, they would go above and beyond. I stayed a week and felt they were like family by the time I left. The rooms are very spacious and bathrooms very modern. You have Selma’s restaurant down stairs which is amazing and cactus also. A nice pool on the riverside. I stayed in room 106 and I loved my spacious balcony view of the water it was so calming is such a busy country. You forget you’re in Lagos and feel like Miami, with the sounds of the boats passing by.
Stayed 7 nights in Apr 2021

10/10 Excellent

Folarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff there were amazing.
Stayed 4 nights in Feb 2021
Response from Maroko Bayshore Team on 9 Apr 2021
Thank you for the great review Mr. Folarin! We look forward to having you here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Feb 2021
Response from Maroko Bayshore Team on 9 Apr 2021
Thanks for your review! We look forward to having you here again.

10/10 Excellent

Qudus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Awesome and cozy
Stayed 2 nights in Feb 2021
Response from Maroko Bayshore Team on 23 Feb 2021
Thank you for the review Mr Qudus, you are always welcome .

8/10 Good

Gbadebo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jan 2021
Response from Maroko Bayshore Team on 18 Feb 2021
Thanks for the review! We look forward to having you here again.

10/10 Excellent

Linus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Maroko Bayshore Team on 18 Feb 2021
Thanks for the review Mr. Linus!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was GREAT but there were things that were very annoying with the room. The hot water kept going out and they didn't fix it after two calls so we just took lukewarm/cool showers and the AC kept going out. Also, the COVID standards listed on the website are not what they do..no 48 hrs gap. Also no hotplate to cook or dishes.
Stayed 10 nights in Jan 2021
Response from Maroko Bayshore Team on 18 Feb 2021
we apologize for the inconveniences faced at our properties, we assure you all the information given to us has been worked on and fixed ,hope to have you again with us and stay safe .

10/10 Excellent

Moshood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Maroko Bayshore Team on 18 Feb 2021
Thanks for the review! We look forward to having you here again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2020
Response from Maroko Bayshore Team on 27 Nov 2020
Thank you for the great review! We look forward to having you here again.

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but could be better
It was good but could be perfect. They are still using spring mattress which is really hard on the body. They need to upgrade their beds to a more comfortable ones.
Stayed 11 nights in Nov 2020
Response from Maroko Bayshore Team on 27 Nov 2020
Dear Sir, Thank you for the review! Kindly note that our renovated rooms do include a new mattress which you may find to be more comfortable. Kindly check them out upon your next visit. In the meantime, stay safe and take care.

10/10 Excellent

Opeyemi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Environment
It was lovely and I had a great time
Stayed 1 night in Oct 2020
Response from Maroko Bayshore Team on 27 Nov 2020
Thank you! We look forward to having you here again.

10/10 Excellent

Khadijah Abubakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Maroko Bayshore Team on 27 Nov 2020
Thank you for the great review!